New Terminal T2
Quick Facts
- Four times the size of the old Terminal 2
- 4 levels with direct access to multi-level car parking
- 40 million guests can be accommodated
- 188 Check-in counters
- 48 Self Service Kiosks
- 60 Departure and 80 Arrival Immigration Counters
Flight operations
All Jet Airways international flights operate from the new Terminal – 2 (T2) at the Chhatrapati Shivaji International Airport in Mumbai.
Drop off point
Guests travelling on Jet Airways international flights will need to alight at Gate 7.
Check-in
First and Première Guests are requested to proceed to island ‘P’ and Economy guests to island 'K' for check-in. JetPrivilege Platinum, Gold and Silver members can check-in at the dedicated counters.
Check-in for International flights
| Timings |
Class |
Island |
Counter number |
| 0700 - 2200 IST |
ClassEconomy |
IslandK |
Counter number5 to 12
(For non-JetPrivilege members) |
Counter number1 and 2
(For JetPrivilege Platinum members) |
Counter number3 and 4
(For JetPrivilege Silver & Gold members) |
| ClassPremière |
IslandP |
Counter number7 and 8 |
| ClassFirst Class |
IslandP |
Counter number6 |
| 2200 - 0700 IST |
ClassEconomy |
IslandK |
Counter number5 to 12
(For non-JetPrivilege members) |
Counter number1 and 2
(For JetPrivilege Platinum members) |
Counter number3 and 4
(For JetPrivilege Silver & Gold members) |
| ClassPremière |
IslandP |
Counter number7 to 9 |
| ClassFirst Class |
IslandP |
Counter number6 |
Baggage drop
| Timings |
Flight type |
Island |
Counter number |
| 0700 - 2200 IST |
Flight typeDomestic |
IslandM |
Counter number1 to 7 |
| ClassInternational |
IslandK |
Counter number9 to 12 |
| 2200 - 0700 IST |
Flight typeDomestic |
IslandM |
Counter number1 to 7 |
| ClassInternational |
IslandM |
Counter number8 to 11 |
Wheelchair
| Timings |
Flight type |
Island |
Counter number |
| 0700 - 2200 IST |
Flight typeDomestic |
IslandL |
Counter number14 |
| ClassInternational |
IslandK |
Counter number13 |
| 2200 - 0700 IST |
Flight typeDomestic |
Island- |
Counter numberCheck-in avaiable at all
Jet Airways counters |
| ClassInternational |
IslandK |
Counter number14 |
Access to / from the New Terminal – T2
Departures - Level 4
Guest travelling by chauffeur-driven cars or taxis can drive to the departure gates at Level 4 through the Sahar elevated access road. However, two-wheelers and three-wheelers are not permitted on the elevated road.All two-wheelers, three-wheelers and city buses will access Terminal 2 using a dedicated lane through the existing Sahar road.
Arrivals
Level 1
- Prepaid taxi and special coach services will be available.
Level 2
- Private cars, or hotel provided transport are available at Level 2.
- For three-wheelers and city bus services, passengers will have to proceed to P6 at the multi level car park on level 2.