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About JetPrivilege Private Limited

About JPPL

We are always looking for new ways to enhance our services so that you enjoy the best of rewards on the ground and in the air.

With the aim to further develop JetPrivilege - our award-winning loyalty programme, Jet Airways embarked upon a reorganisation along with Etihad Airways, as a strategic partner, to establish JetPrivilege as an independent loyalty and rewards company with a mandate to own and manage the operations of the loyalty programme independently.

With the reorganization, JetPrivilege will continue as the loyalty, rewards and recognition programme of Jet Airways, managed and operated by Jet Privilege Private Limited ('JPPL'). The transfer of the programme to the new entity will not affect the JPMiles accrued by you and the JPMiles balance in your JetPrivilege account.

As we look to build the programme, rest assured, your existing benefits will not be compromised in any way. You will continue to:

  • Get rewarded with JPMiles when flying Jet Airways or our airline partners.

  • Get rewarded with JPMiles each time you transact with our 150+ programme partners.

  • Enjoy Award flights to over 1000 destinations across the world with Jet Airways and more than 20 airline partners.

  • Benefit from access to on-ground services when flying with Jet Airways (based on your tier).

  • Access your account online at jetairways.com to avail of the benefits through the programme.

  • Write to memberservices@jetprivilege.com for any programme related queries and jpredemptions@jetprivilege.com for your redemptions.

JetPrivilege gives immense importance to the privacy and confidentiality of its member data. Therefore, even as the JetPrivilege ownership changes, we would like to assure you that all measures undertaken by Jet Airways to maintain the privacy and confidentiality of your membership details have been adopted by JPPL as well, and your information will remain safe and secure at all times.

At JetPrivilege we constantly strive to improve our service and provide you with nothing but the best. This next step in our journey is testimony to our endeavour to achieving excellence in the products and services we offer to you. To this end, the JPPL management team has embarked upon an exercise to enhance and enrich your overall experience with the JetPrivilege programme, including improvements to the miles accrual and redemption offering on Jet Airways – changes that are designed to recognize and reward your loyalty. We will keep you updated on these exciting enhancements in the near future.

We thank you for your patronage and hope to have many more opportunities to serve you.

About Jet Privilege Private Limited ('JPPL')

JPPL is an associate company of Jet Airways (India) Limited established with the purpose to acquire on an ‘as-is’ basis and, post-acquisition to own, operate and develop JetPrivilege – the loyalty and rewards programme as an independent business. Jet Airways (India) Limited and Etihad Airways PJSC - two of the most premium and customer centric airlines are shareholders where Jet Airways will hold approximately 49.9% of the shares and Etihad Airways PJSC will hold 50.1% of the shares of JPPL.

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