Please select your country of residence to view relevant information, fares and special offers.
Travelling to new destinations is always fun and exciting. We've listed down a few tips to ensure you enjoy a hassle-free journey.
Go through your booking and confirm your travel details as per your original plans. Need to amend your flight itinerary, access our easy to use Manage Booking feature and soon you'll be ready to take off at your convenience.
To enter the airport and for check-in, you will be required to present your eticket itinerary along with a valid photo identification (Official Government issued photo identification / driving license / election photo identification / Passport [for international guests] / photo credit card).
Enrol now and enjoy the benefits of our award winning loyalty program - JetPrivilege. If you are a JetPrivilege Member enter your membership number while booking. In case you missed that, you could also update your itinerary with your JetPrivilege membership number at the airport check-in counter, kiosks or use our Manage Booking feature online.
Don't just plan your flights with us, plan the entire trip. JetXtras provides you convenient options to book all-inclusive holidays, hotels, car rentals, tours & activities, forex services, visa services, insurance and lots more.
Travelling with infants, children, expectant mothers or require medical, wheelchair assistance - we're happy to help anytime. Simply visit our website or ask our airport representatives for further assistance.
Check your VISA, passport and other travel documents before you leave home. Stay updated with the rules and regulations for immigration and customs. Simple checks can avoid disrupting your journey.
To know your Flight Status simply, SMS Jet < flight number > to 56388; e.g. Jet 301 to 56388
Alternately follow us on Twitter and tweet: @jetairways fltstatus < flight number >< flight dep date in DDMM > or simply call our helpline 3989 3333.
Stay updated with the Baggage Allowance mentioned on your ticket. Be sure to travel with baggage adhering to airline specifications. Valuable items such as money, travel documents, car keys and medication should be part of your carry-on baggage to ensure access in case of any emergency. Medication must be accompanied by a prescription.
To avoid inconvenience at the airport ensure you are well informed about the restrictions and regulations regarding carriage of sports equipment, musical instruments, valuables, dry ice, religious goods, weapons and ammunitions etc. Details about carriage of human remains is also listed here.
Need to carry excess baggage. Now conveniently purchase excess baggage on our website or mobile app and save 10% compared to airport rates. Say goodbye to last minute hassles at the airport.
It is always advisable to carry gifts unwrapped, for security purposes. Kindly note our security regulations in order to avoid inconvenience at the airport.
Adding a baggage tag to your check-in baggage makes it easier to identify your baggage. Your baggage tag could include personal data such as your name and contact details. It helps locate baggage when misplaced or mixed up due to unavoidable events.
Guests may check-in for their flight anytime between 48 hours and 2 hours prior to the scheduled departure time. With multiple check-in options you can conveniently check-in on the web, use our mobile app or simply visit the airport and check-in at our self-service kiosks. Guests may also avail of our alternate check-in options.
Conveniently check the status for all flights across our network. Simply search using details of your flight, route or airport.
Identification documents must be ready to enter the airport and for check-in, your itinerary receipt, your passport (for international guests) and visa and any forms if required to be submitted eg: Medical prescriptions, doctor's certificates wherever required etc.
Stay prepared for your journey with appropriate clothing as per the weather demand. You can now be prepared and plan your agenda according to your travel and country's time difference.
Convert your local currency with your visiting country's currency.
Be aware of any vaccines that need to be taken before visiting a specific country.
Get to know all the details pertaining to customs for that particular country
Stay furnished with the details of your home country's Embassy, High Commission or Consulate for each country you wish to visit.
This check-list and the information and suggestions contained therein are provided only as a courtesy. Jet Airways (India) Limited (“Jet Airways”) does not warrant or make any representations regarding the completeness, accuracy, reliability, usefulness, or expected results of the said check-list or its contents. The use of this check-list or the material therein is solely at your own risk, and Jet Airways does not assume any liability or guarantee for any purpose.