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Terms and Conditions - 25th Anniversary Special

Book on jetairways.com or mobile app & get a chance to win amazing prizes.

Prizes to be won:

  • Car
  • 25 Mobile Phones
  • 25 free flights and hotel stays

Offer Terms and Conditions

  • Offer is valid for bookings only on India country site of jetairways.com and mobile app
  • Offer is valid for all flights within India and international flights originating from India
  • Offer is valid for bookings made between Jun 1, 2018 and Jun 30, 2018
  • Travel validity – till Jul 31, 2018


  • This Offer is open only for Indian citizens (individuals), residing in India (except residents of Tamil Nadu), aged 18 years or above and who have done a valid booking as per the offer terms and conditions.
  • This Offer is not available in the state of Tamil Nadu in view of the provisions of the Tamil Nadu Prize Scheme (Prohibition) Act, 1979.
  • Employees, officers, directors, and their relatives (whether residing in the same household or not) and/or those living in the same household of each, of Jet Airways, sponsors and their respective parents, associates, affiliated and subsidiary companies, advertising and promotion agencies, legal and financial advisors, and any and all companies professionally connected with this Offer, are not eligible to participate.

Selection Methodology

  • The selection of the winners would be done by 8 Aug 2018.
  • Odds of winning depend on the number of eligible entries received. Eligible entries are ones that satisfy the eligibility criteria. Decisions pertaining to the selection process including but not limited to random selection and the offer winner are at the sole discretion of Jet Airways and shall be final and binding.
  • Winner selection process
    • Winners will be selected from amongst the eligible guests who have fulfilled all the terms and conditions of the Offer.
    • This process of winner selection is based on an internal tool for random number generation, and is at the sole discretion of Jet Airways.
    • To ensure fair selection, the process will be carried out under the aegis of Jet Airways’ internal auditors.
  • If a selected winner fails to complete the travel as per the original itinerary, then he/she will become ineligible to claim the prize, and a new winner would be selected.
  • Contacting the winners

  • After the selection and validation of the winners of this Offer, each winner will be contacted by Jet Airways (“Intimation”) (by calling for 3 business days on the mobile number mentioned in the booking) to inform that he/she has won the prize, and also give further details as to how, when and where the said winner can collect the prize. Jet Airways, however, reserves the right to use any other method or medium at Jet Airways’ sole and absolute discretion for intimating the winner.
  • For such purpose the winner(s) will receive calls only from the number +91 6121 0000.
  • In the event the winner(s) does not answer Jet Airways’ calls, an email will be sent at the first email address provided in the booking to inform that he/she has won the prize, and also give further details as to how, when and where the said winner can collect the prize.
  • For the avoidance of doubt, Intimation will be dated on which the respective winner is contacted by Jet Airways, either by way of voice calls or email as detailed above.
  • The winner must establish contact with Jet Airways within 5 days of the receipt of the Intimation. Failure to do so will result in forfeiture of such winner’s prize.
  • The prize will be distributed by Jet Airways within 30 days from the acknowledgement by the concerned winner, subject to the submission of supporting documents by winner as required by Jet Airways. If the winner abstains from taking the delivery of the prize, and/or fails to collect the same within 30 days from the said acknowledgement, then the prize will be forfeited.
  • In the event that a winner is unreachable, or fails to claim the prize in the time required, such winner’s prize will be forfeited and the same will not be transferred to any other person.
  • Jet Airways shall not be responsible if the email/mobile number of a guest/winner is incorrect or if the winner is unavailable at the email address / mobile number despite reasonable attempts being made to inform him/her.
  • Jet Airways will not enter into any correspondence, including email, with non-winning participants.

General Terms and Conditions

  • The acceptance of the prize by a winner is purely voluntary. In case any such winner does not desire to avail of the same, he/she can communicate it in writing to Jet Airways. By participating in this Offer, you agree to receive communication(s) from Jet Airways and/or its authorised agencies relating to the Offer and you unconditionally agree not to make any claim or raise any complaint against Jet Airways and/or its officers, directors, employees, subsidiary or any authorized agencies in this respect.
  • The winners hereby understand and agree that their personal information relating to the booking may be exchanged with "Indian Oil Aviation". Jet Airways or their vendors may, at their sole discretion choose to publish the each winner’s name.
  • In order to claim the prize, the winner will have to submit a valid self-attested photo identification proof (copy of Voter ID Card/Passport/driving license/Aadhar Card) and Address Proof (copy of Voter ID Card/ Passport/driving license/Aadhar Card/Electricity Bill).
  • All winners are subject to verification, including without limitation, verification of eligibility through checks as deemed appropriate by Jet Airways and complete compliance with these terms and conditions. Jet Airways reserves the right to verify the winner’s details either on its own or through its authorized agency/person and the winner shall provide all necessary assistance in such verification. In exercising this right, Jet Airways may ask the winner to provide documentary or other form of evidence, and if evidence does not establish the same then Jet Airways, in its sole discretion, will have the right to disqualify such winner and no claims shall be entertained in this regard.
  • All applicable regulatory and statutory duties, cess, surcharges, taxes (including TDS - tax deducted at source), insurances, transfer fees, registration fees etc. that may be applicable to avail/use the prize/s will be borne by the winner. Notwithstanding anything mentioned in this Offer, any prize in a year by Jet Airways will be subject to TDS as per provisions of Income tax Act, 1961 and all taxes to be paid on the prize/s shall be paid by the respective winners at the prevailing rate, unless expressly specified otherwise. Further, all the winners must furnish a self-declaration for valid Indian PAN Card, duly linked with Aadhar Card as per provisions of Income tax Act, 1961 to claim the prize, irrespective of the value of the same, failing which the Winners’ prize shall be forfeited, or the prize shall be rolled over to the next eligible winner, at the sole discretion of Jet Airways. The Winners claiming the prize should pay the TDS amount by way of cheque or cash. However, if TDS amount exceeds Rs. 200,000, the Winner should make the payment by way of cheque only. The distribution of prize will be subject to realisation of the cheque.

Additional Terms and Conditions:

  • The prizes are non-endorsable, not transferable, non-substitutable and not redeemable for cash. The prizes are offered on 'No Exchange No Refund' basis. Jet Airways will entertain no requests for exchange in lieu of the prize.
  • The winner shall not be entitled to claim any damages or any kind of monies from Jet Airways.
  • For all car, the models mentioned is indicative and in absence of the mentioned model /make not being available for any reasons, Jet Airways shall solely decide the model as per availability in the closest proximity to winner’s address. This shall fulfil all obligations of Jet Airways towards customers.
  • Car shall be offered on ex-Showroom basis from the nearest Showroom. All Taxes, Insurance, Registration charges must be paid by winner on demand within the timelines mentioned in the demand letter. If the winner is required to pay any kind of tax, duties, charges, levies to the Government, the same shall be solely and exclusively borne by the winner.
  • The winner shall be responsible for organizing and coordinating with Jet Airways in connection to the prize, and all expenses for collecting the said prize shall be entirely borne by the winner.
  • Jet Airways shall not be liable for any failure to comply with its obligations contained herein, caused by weather conditions, fire, flood, strike, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, terrorist attack, inevitable accidents, acts of god or any other circumstances amounting to Force Majeure.
  • Jet Airways shall not be responsible for any loss or damage if it has to discontinue or cancel this Offer in compliance with any law, ruling, order, regulation, circular, notification, requirement or instruction of any Central/State Government or for any other unavoidable reason beyond its control.
  • Jet Airways reserves the right to publish the winner’s name across any or all of its offline and online platforms.
  • If any provision of these terms and conditions is found to be invalid by any Court having competent jurisdiction the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.

Exclusion of liability

  • The participant understands and accepts that the prizes under the Offer are sponsored and provided by "Indian Oil Aviation". Jet Airways does not guarantee or make any representations or warranties regarding the quality, features or utility of the prizes to winner(s) of the Offer and Jet Airways shall not be held responsible or liable for non-delivery or shortfall or deficiency in the prize/s, and all the legal remedies in relation to the prizes shall solely lie against "Indian Oil Aviation".
  • Neither Jet Airways nor any of its subsidiaries, affiliates and each of its and its subsidiaries and affiliates’ respective officers, directors, shareholders, agents and employees, nor any Internet access providers are responsible for incorrect or inaccurate entry of information, human error, technical malfunction, lost/delayed data transmission, lost/delayed/ misdirected mail, omission, interruption, deletion, defect, line failure of any telephone or other network, computer equipment, software or any combination thereof, or any printing or typographical errors in any materials associated with this Offer, or any delay, damage, non-receipt, lost or misrouted prizes.
  • If for any reason any aspect of this Offer is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorized intervention, fraud, technical failures or any cause beyond the control of Jet Airways which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Offer, Jet Airways may in its sole discretion cancel, terminate, modify or suspend this Offer, or invalidate any affected submissions, without giving any reasons or prior notice.
  • Apart from the entitlement to the above prize/s, the winner or his legal heirs will have no other rights or claims against Jet Airways or "Indian Oil Aviation".
  • Jet Airways shall not be responsible for any loss or damage if it has to discontinue or cancel this Offer in compliance with any law, ruling, order, regulation, circular, notification, requirement or instruction of any Central/State Government or for any other unavoidable reason beyond its control.


  • Jet Airways reserves the right at any time, without prior notice to add, alter, modify, change or vary all or any of these terms and conditions or to replace wholly or in part, the above offer by another offer, whether similar to above offer or not, or to withdraw it altogether.
  • The decision of Jet Airways in all matters in connection with or incidental to this offer would be final and binding.
  • Jet Airways is not liable for any direct/indirect costs or expenses in relation to the Offer which are to be borne by the winner personally, including without any limitation, applicable taxes to be borne by the winner eligible for the prize.
  • In the event of any conflict or inconsistency regarding any instructions, rules and conditions on any advertising or promotional material relating to the Offer, these Terms and Conditions shall prevail over all such other instructions, rules and conditions.
  • Failure by Jet Airways to enforce any of its right at any stage does not constitute a waiver of those rights.


This Offer is governed by Indian law ONLY. Any and all legal actions or claims arising in connection with this Offer must be brought in a court of competent jurisdiction in Mumbai, India only which shall have exclusive jurisdiction in respect of all subject matter with relation to the Offer. If, in Jet Airways' opinion, technical difficulties compromise the integrity of the Offer, Jet Airways reserves the right to or terminate the Offer and award the prizes from among all eligible entries. In the event of a dispute as to the identity of a participant, the entry in question may be disqualified subject to Jet Airways' discretion.

Terms and conditions for free hotel stays:

Each voucher is valid only for the designated hotel only:

  • Winners are entitled to a return ticket in Economy across our domestic and international network and a 3N / 4D hotel stay from the list of mentioned hotels as decided by Jet Airways.
  • The hotel vouchers will be valid for three (3) nights and four (4) days stay for two persons, inclusive of two breakfast and applicable government taxes. Any other services made by the guests will be charged additionally and settled before check-out.
  • This voucher is non-transferable, non-refundable and may not be redeemed for cash or sold or exchanged against any other product or services.
  • Any altercation, unauthorized reproduction, reprinting of this voucher is strictly prohibited.
  • Lost or damaged certificate will not be replaced.
  • Service Charges and government taxes on accommodation are included (guests are responsible for other tax liabilities if any)
  • Any other charges beyond the offer need to be settled directly
  • The original voucher must be presented to the Front Desk Manager/ Guest service Manager before check-in
  • The voucher cannot be used in conjunction with other promotion offer and discount.
  • Advance reservation must be made 21 days prior to arrival and is subject to availability.
  • Offer is valid from the date of Issue until December 15, 2018. The hotel reserves the right to restrict the validity of this voucher.
  • Blackout dates and surcharge apply
  • This voucher is valid until the dates stipulated and cannot be extended.
  • This voucher if lost or stolen will not be replaced
  • This voucher cannot be sold online for commercial purpose, else it will be forfeited if found.
  • Marriott reserves the right of final decision in case of any disputes arising from the use of this certificate
  • The hotel reserves the right of final decision in case of any arise in dispute from the use of this voucher.
  • Any additional person in the room shall be charged extra.

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