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Delightful Detours

Delightful Detours

An exceptional dining experience is as much about the cuisine as the ambience. That is why we at JetPrivilege bring you Delightful Detours, our signature collection of dining experiences. Enjoy exquisite dining packages created for you at both 5-star and premium standalone restaurants.

Earn JPMiles along the way too. It's time to experience dining out in a whole new way. Bon appètit!


delights.jetprivilege.com

Special Offer

Make free table reservations at your favourite restaurants, get special discounts and earn JPMiles for every booking made.

Visit bookatable.jetprivilege.com.


Applicable Promotion Locations

  • Bengaluru
  • Delhi NCR
  • Mumbai
  • Pune

Contact Details

  • +91 78 4702 2022

Terms and Conditions

Please read these terms and conditions carefully. By accessing this site and any pages thereof, you agree to be bound by the terms and conditions below and/or any such terms and conditions as are communicated on the pages thereof. If you do not agree to the terms and conditions below and/or any such terms and conditions as are communicated on the pages thereof, do not access this site, or any pages thereof. Copyright in the pages and in the screens displaying the pages, and in the information and material therein and in their arrangement, is owned by JetPrivilege unless otherwise indicated.

  • JPMiles will be rewarded by JetPrivilege on the curated meals and experiences through delights.jetprivilege.com a culinary program that runs simultaneously across Mumbai, Delhi, Bangalore and Pune with effect from Jan 7, 2016.

  • The reservations can only be made by JetPrivilege members who are members of the JetPrivilege program and by recording their JetPrivilege membership number.

  • The reservations will be considered on a first come first serve basis subject to availability of tables for the requested number of people at the selected restaurant.

  • In order to make a reservation on Delightful Detours, the Customer has to pay the entire amount upfront. The Customer will receive a SMS and an E-mail confirming the reservation details for the booking done. The delightful detours concierge will assist the member should the member have any further queries or concerns.

  • Customer has to carry a copy of the E-mail and / or the SMS confirming reservation details while going for curated experience or meal and has to show this at the restaurant before the meal and experience.

  • The participating restaurants and the price of curated meal and or experience are subject to change without any prior notice.

  • The price of curated experience and or meal mentioned on the website are inclusive of all taxes and convenience fees.

  • The JPMiles will be awarded for bookings made via the website. Any additional purchases made at the merchant will not be eligible for the JPMiles reward.

  • Transactions carried out at outlets other than the ones mentioned in the list below shall not be applicable for the offer.

  • The curated menus / experiences offer is brought to you solely by the participating Merchant Establishments.

  • JetPrivilege holds no warranty and is not representative of the delivery, service, suitability, merchantability, availability or quality of the offer and / or products / services under the offer.

  • Any disputes or complaints regarding delivery, service, suitability, merchantability, availability or quality of the offer and / or products / services under the offer must be addressed by the customer directly to the participating Merchant Establishment with a copy to delights@jetprivilege.com as well. On a best effort basis, JetPrivilege and the Merchant Establishments shall be responsible for resolving such queries / contentions / disputes within a reasonable time.

  • JetPrivilege shall not be liable to a customer, for any loss or damage whatsoever that may be suffered, or for any personal injury that may be suffered, directly or indirectly, by use or non-use of products / services under the offer.

  • Offer will be valid for members of all JetPrivilege tiers i.e. Blue, Blue Plus, Silver, Gold, Platinum and to non members who enroll into the JetPrivilege program.

  • Some of the offers will not be available on blackout dates. For e.g : Dec 24, Dec 31 etc. Bookings made during this period will be coordinated and managed on a case to case basis between the delightful detours concierge and the customer.

  • This offer is not valid on buffet meals.

  • No two offers can be clubbed together.

  • The JPMiles will be credited within 15 days of completing the experience.

  • JetPrivilege / Delightful Detours reserves the right to extend or terminate the offer without prior notice. JetPrivilege/ Delightful Detours also reserves the right at any time, without prior notice, to add / alter / modify / change or vary all or any of these terms and conditions or to replace wholly, or in part, this offer by another offer, whether similar to this offer or not, or to withdraw it altogether.

  • The terms and conditions of the offer shall be in addition to and not in substitution / derogation to the rules and regulations governing the JetPrivilege Membership Program rules.

  • Payment of fees / service charges / all other amounts due from the customer to JetPrivilege / Delightful Detours for booking an experience or menu by the customer under this offer and / or otherwise will be governed by JetPrivilege program Terms and Conditions.


Cancellation Policy

We believe in helping our Customers as far as possible, and therefore have a liberal cancellation policy. Since we are providing our members with curated menus and experiences, this incurs a booking fee, under this policy :

  • You will be able to cancel your reservation by requesting to cancel your booking under 'Upcoming Bookings' section at delights.jetprivilege.com or by calling our helpline at +91 78 4702 2022 or by writing to us at delights@jetprivilege.com.

  • If you cancel 24 hours prior to the booking date and time, your entire booking fee will be refunded within 14 working days of the cancellation date.

  • If you cancel the booking less than 24 hours prior to the booking date and time, a cancellation fee of INR 250 will be levied, the remaining booking amount will be refunded within 14 working days of the cancellation date.


Trademarks

JetPrivilege, Delightful Detours, delights.jetprivilege.com and help@jetprivilege.com JETPRV are trademarks and service marks of JetPrivilege, and are used and registered with JetPrivilege Private Limited. JetPrivilege and their subsidiaries also claim rights in certain other trademarks and service marks contained in these web pages.


Use of information and materials

The information and materials contained in these pages, and the terms, conditions, and descriptions that appear, are subject to change. Unauthorized use of JetPrivilege / Delightful Detours' web sites and systems including but not limited to unauthorized entry into JetPrivilege's systems, misuse of passwords, or misuse of any information posted on a site is strictly prohibited. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to final determination by JetPrivilege and / or its affiliates.


Links

This site may contain links to web sites controlled or offered by third parties (non-affiliates of JetPrivilege). JetPrivilege hereby disclaims liability for, any information, materials, and products or services posted or offered at any of the third party sites linked to this web site. By creating a link to a third party web site, JetPrivilege / Delightful Detours' does not endorse or recommend any products or services offered or information contained at that web site, nor is JetPrivilege / Delightful Detours' liable for any failure of products or services offered or advertised at those sites. Such third party may have a privacy policy different from that of JetPrivilege / Delightful Detours' and the third party website may provide less security than the JetPrivilege / Delightful Detours' site.


No warranty

The information and materials contained in this site, including text, graphics, links or other items are provided "as is", "as available". JetPrivilege does not warrant the accuracy, adequacy or completeness of this information and materials and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, expressed or statutory including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.


Limitation of liability

In no event will JetPrivilege / Delightful Detours' be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if JetPrivilege / Delightful Detours', or representatives thereof, are advised of the possibility of such damages, losses or expenses.


Submissions

All information submitted to JetPrivilege / Delightful Detours' via this site shall be deemed and remain the property of JetPrivilege / Delightful Detours’ and JetPrivilege / Delightful Detours’ shall be free to use, for any purpose, any idea, concepts, know-how or techniques, contained in information a visitor to this site provides JetPrivilege / Delightful Detours' through this site. JetPrivilege shall not be subject to any obligations of confidentiality regarding submitted information except as agreed by the JetPrivilege entity having the direct customer relationship or as otherwise specifically agreed or required by law.


Availability

Certain sections or pages on this site may contain separate terms and conditions, which are in addition to these terms and conditions. In the event of a conflict, the additional terms and conditions will govern for those sections or pages.


Registered Members

Access to certain areas of the Site may only be available to registered JetPrivilege members. To become a registered member, you expressly undertake to provide only correct and valid information / details to answer certain questions while requesting for any products / services under this agreement.

Answers to such questions or information/details required may be mandatory and / or optional. You represent and warrant that all information / details you supply to us, about yourself, are true and accurate and you shall not misrepresent any facts.

At any time during or after receiving a request for products/services from you, the Company has reason to believe the same to be either unauthorized or the information / details provided to us is not correct or that any fact has been misrepresented, the Company in its sole discretion shall have the right to take any steps against you, including cancellation of the bookings/reservations, etc. Without any prior information to you. In such an event, the Company shall not be responsible or liable for any loss or damage that may be caused to you as a consequence of such cancellation of booking / reservation of products / services.


Indemnification

You agree to indemnify, defend and hold harmless the Company, JetPrivilege/Delightful Detours and / or its affiliates, their websites and their respective lawful successors and assigns from and against any and all losses, liabilities, causes of action, claims, demands, damages, costs and expenses, including reasonable legal fees and interest chargeable, brought by third parties as a result of :

  • Any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to this agreement

  • Violation of any law or rights of a third party by you; or

  • Use of this Site by you

  • You shall be solely and exclusively liable for any breach of any country specific rules and regulations or general code of conduct and the Company, JetPrivilege Private Limited cannot be held liable for the same


Delightful Detours Rights

  • If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, opinions, data, questions, suggestions or the like, all such communications are, and shall be treated by Company, as non-confidential except as otherwise expressly stated as confidential by the Company.

  • You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other intellectual property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way the Company uses such material for its purpose.

  • Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by Company anywhere in the world, in any medium, forever.


Third Party Account Information on Transmitted Material

  • By booking with the Company, you authorize the Company and its agents to access third party sites, including that of JetPrivilege’s and other payment gateways on your behalf for internet transmission of your account and password to retrieve necessary information for processing and confirming payment, resolving inquiries and/or as otherwise required to manage the booking.

  • You are fully responsible for maintaining the confidentiality of the password and the account while booking. The Company shall not be liable for any loss incurred by you as a result of unauthorized use of your password of account, either with or without your knowledge.


Force Majeure

The Customer agrees that there can be exceptional circumstances where the Company may be unable to honor the confirmed bookings due to reasons like business exigencies, decisions of statutory/regulatory authority operational and technical issues, labor unrest, climatic conditions, acts of God, fire, strikes, acts of governments etc. If informed in advance of such situations, the Company will make best efforts to provide similar alternative to its Customers or refund the booking amount.


Disclaimer

  • The Customer acknowledges that the Company endeavors its best to ensure accuracy of the Contents in the Site. However, at times the material in this Site may include technical inaccuracies or typographical errors which will be immediately corrected as soon as the Company notices the same. The Company may periodically make / add changes / modifications or improvements to the information and the Contents on the Site at any time, without any notice to the Customer. Any advice received except via the Site and/or through authorized representatives of the Company should not be relied upon by the Customer.

  • The materials on this Site are provided on an "As Is" basis, without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to applicable law, the Company disclaims all warranties of merchantability and fitness for a particular purpose.

  • The Company does not warrant that the functions contained in this Site at all times will be uninterrupted or error free, that defects will be corrected, or that this Site or the servers that make it available are free of viruses or such other harmful malware and/or components, but shall endeavour to keep the contents on its Site and other information are free of such.

  • Company does not warrant or make any representations regarding the use of or the result of the use of the material on the Site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from other service providers such as airlines, hotel owners and tour operators.

  • You acknowledge that this Site is provided only on the basis set out in these Terms and Conditions. Your uninterrupted access or use of this Site on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Site. The Company does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability / inability to access to or to use the Site.

  • You also acknowledge that through this Site, the Company merely provides intermediary services in order to facilitate booking of tickets and hotel services to you. The Company is not the last-mile service provider to you and therefore, the Company shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (Restaurants, hotels, facility or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this Site.

  • The Company will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site.

  • If for any reason, law does not permit exclusions of liability then, the liability of the Company shall be limited to such amount as paid by the Customer and retained by the Company for the transaction in question.


General Provisions

  • Company may add to, modify or remove any part of these Terms and Conditions of Use at any time as it may deem fit, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

  • Company may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

  • Company reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of Company's systems as well as its clients and users interests are and remain, well-protected. Towards this end, Company may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.

  • If Company, in its sole and exclusive discretion, concludes that the said reservations are not or do not reasonably appear to be, authentic, enforceable or valid, then Company may cancel the said reservations at any time up to 06 hours before the scheduled slot being booked through the Company website.

  • Company reserves the right to change, alter, limit or discontinue the terms, conditions, notices under which the Site is offered and / or the Contents herein, including but not limited to the charges in any respect. Company shall have no obligation to take the needs of any Customer into consideration in connection therewith. You are responsible for regularly reviewing these Terms and Conditions.

  • Company reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice.

  • No waiver by Company of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.


Disputes And Jurisdiction

  • If any dispute arises between you and Company during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration to be conducted by a sole arbitrator mutually agreeable to both parties. The place of arbitration shall be Delhi.The arbitration proceedings shall be in the English language.

  • The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated.


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