MyFamily+

The family that flies together enjoys together.

Introduction

MyFamily+ account is a special treat offered by JetPrivilege to its JetPrivilege members who also are family members.
Member should belong to one family and should be separated through first degree of separation only.
Family members with individual JetPrivilege accounts can join their accounts into one single MyFamily+ account.
JPMiles belonging to individual member accounts can be pool in into the MyFamily+ account.
JPMiles can be redeemed for Award Tickets through the normal redemption process. *(Programme Terms & Conditions apply).
Not a JetPrivilege member yet? Enrol now.

2. Join MyFamily+ Account

Take your family to new heights

MyFamily+ account can be started by JetPrivilege Members who also happen to be family members. JetPrivilege members can join MyFamily+ account as Head of Family or as Member of the Family.

Head of Family (HOF)

As a Head of Family:-

Start the MyFamily+ account by inviting minimum 1 to maximum 7 members of your immediate family who also should be JetPrivilege Members.
Invitation to join your MyFamily+ account can only be extended to immediate family members (first degree of separation).
You can activate your MyFamily+ account only post all the invited family members have accepted you invitation and successfully cleared verification process.
Post activation of the account you will have access to the JPMiles balance of all your Members of the Family.
As a Head of Family you are the only one authorized to pool in JPMiles from the accounts of all the Members of your family.
As a Head of Family you can redeem the pooled in JPMiles for Award Tickets on Jet Airways and its International Airline Partners. (Programme Terms and Conditions apply).

Process to start your MyFamily+ account

Head of Family

Join the MyFamily+ account by logging in to your JetPrivilege account and clicking on the MyFamily+ button on the dashboard.
Please read the programme details and terms and condition before you start your MyFamily+ account.
Add Members of the Family by clicking on the sign up button.
Members of the family will receive your invitation either on their registered email ID or their JetPrivilege account dashboard.
Activate your MyFamily+ account once all the Members of the Family have accepted the invitation and cleared the verification process call.

Member of the Family

Member of the Family can join the family by accepting the invitation received in his registered email ID or the notification received in his account dashboard.
Post accepting the invitation you will receive a call for the verification process.
By accepting the invitation and clearing the verification process you will authorize the Head of Family to have access to your account balance and to pool in your JPMiles into the MyFamily+ account anytime.
The pooled in JPMiles can only be redeemed by the Head of Family for award tickets for either the Member of the Family or anyone else. (Programme Terms and Conditions apply).

Delinking Member of family

Member of the Family can be delinked from the MyFamily+ account by either opting out themselves or by the Head of Family
They can click on the delete button and proceed the transaction.
Post activation charges apply.

Charts

3. Activate JetPrivilege MyFamily+ Account

Take your family to new heights

MyFamily+ Account activation

MyFamily+ account can be activated only by the Head of the Family.
To activate the Head of Family needs to login to his account and click on the active button.
MyFamily+ account can be activated once all the members of the family have accepted the invitation from the Head of the Family and cleared the verification process successfully.
On activation the account of the Head of the Family is debited with 1000 JPMiles. This is a one-time charge only.
The MyFamily+ account can only be activated once the Head of the Family's account has been successfully debited.
If the Head of the Family does not have sufficient balance for account activation then he/she can opt for transfer/purchase JPMiles option**

** (Programme T&C apply)

Addition of family member post activation (HOF) - Charges applicable

The Head of the Family can initiate addition of family members post account activation.
The process to add Member to the MyFamily+ account post and pre activation, remains the same. Please refer to point 2.
Member of the Family has to accept the invitation received on his registered email ID or his JetPrivilege account dashboard and clear the verification process in order to join the MyFamily+ account.
By accepting the invitation from the Head of the Family and clearing the verification process, Member of the Family is authorizing the Head of Family to pool in JPMiles from the Member's JetPrivilege account.
250 JPMiles will be charged to the Head of Family, for addition of each Member to his MyFamily+ account.
The charge for addition of members to the MyFamily+ account is only applicable to the Head of the family and not to the Member of the Family.
Charges are auto debited and cannot be waived/altered and is subject to change as per the programme terms and conditions.

Delink of family member post activation (HOF/MOF) - Charges applicable

Both Head of Family and Member of the Family can initiate delinking from the Family account.
The account of the initiator of the delinking process will be debited with the applicable charges.
The delinking process remains the same for pre and post activation. Please refer to Point no 2.
Post delinking the Head of Family has no access to the account balance of the Member of the Family who is delinked.
Post delinking the Head of Family will not be authorized to pool in JPMiles from the account of the Member of the Family who is delinked.
250 JPMiles are debited from the initiators account post completion of the activity.
Charges are auto debited and cannot be waived/altered and is subject to change as per the programme terms and conditions.

4. Pool in JPMiles

Gather and Fly together

Pooling in of JPMiles refers to gathering/ collating of JPMiles from the individual JetPrivilege account of the Member of the Family into the MyFamily+ account.
Once the Member of the Family joins the MyFamily+ account he/she gives consent to the Head of Family to pool in his individual JPMiles into the MyFamily+ account at any given point of time.
Only the Head of Family has the authority to pool in JPMiles from the Member of the Family account into the MyFamily+ account.
JPMiles once pooled cannot be transferred back /disputed by the Member of the Family.

5. Redeem JPMiles

Fly Free Faster

Redemption for Award tickets

From the MyFamily+ account only the Head of Family is authorized to redeem tickets.
MyFamily+ account will be debited for redemption of award tickets.
JetPrivilege Award ticket process and term and condition apply.

6. Charges

MyFamily+ account activation (HOF)

Charges are applicable, debited from the Head of the Family's account on activating the MyFamily+ account.

The below mentioned charges are applicable only post MyFamily+ account activation. Please read point number 3.

Addition of members (HOF)

The activity can only be initiated by the Head of the Family and applicable charges are debited from the Head of the Family's account post completion of activity.

Addition of members (MOF)

No charges are applicable to member of the family on the above mentioned scenario.

Deletion of members (HOF)

If this activity is initiated by the Head of the Family, applicable charges are debited from the Head of the Family's account post completion of the activity.

Deletion of member (MOF)

If this activity is initiated by the Member of the Family, applicable charges are debited from the Member of the Family's account post completion of the activity.
Charges are applicable to HOF and MOF on the below mentioned scenarios.

Sr No	Activity	Initiator	Debit Account	JPMiles debited	Frequency
1	MyFamily+ account activation	Head of the Family (HOF)	Head of the Family (HOF)	1000	One time On account activation
2	Addition of Family Member post MyFamily+ account activation	Head of the Family (HOF)	Head of the Family (HOF)	250	Per Family member on addition
3	De-Linking of Family Member post MyFamily+ account activation	Head of the Family (HOF)	Head of the Family (HOF)	250	Per Family member on delinking
4	De-Linking of Family Member post MyFamily+ account activation	Member of the Family (MOF)	Member of the Family (MOF)	250	One-time On delinking

7. Deactivation of account

General

Only the Head of Family can deactivate the MyFamily+ account at anytime.
Upon deactivation all the Members of Family will be delinked from the account.
Post deactivation Head of the Family (HOF) the pool in JPMiles feature will cease to existing.
Charges applicable please refer to point 6.

Deceased

In case of death of the Head of Family the JetPrivilege service centre needs to informed of the same.
The MyFamily+ account will be deactivated and all the Members of Family will be delinked from the account.
In case of death of the Member of the Family please follow the same process as delink of family member.
In both the scenario no charges applicable.
JetPrivilege programme terms and conditions apply.

Know More
Family Programme FAQs

1. What is MyFamily+ ?

MyFamily+ is JetPrivilege’s special treat for families. Get the most out of your JetPrivilege membership by pooling all the JPMiles collected by your immediate family members* (Terms and conditions apply) into your MyFamily+ account. Redeem the JPMiles to Fly FREE Faster to over 6000 destinations across the world. Enrol your family for MyFamily+ to start sharing the JPMiles.

2. Who can register for a MyFamily+? Is there any criterion for registration?

Any existing JetPrivilege member residing in India can designate himself/herself as “Head of a Family” and invite his/her immediate family members* (Terms and conditions apply) who are also existing JetPrivilege members.

3. As a Head of the Family, can my preferred address be any country?

No. At the time of starting a MyFamily+ account it is mandatory for head of the family to have “India” as a country in preferred address of their JetPrivilege account.

4. As a Head of the Family, who can I invite to be a part of MyFamily+?

The members (relatives with first degree of separation) can be a part of a MyFamily+. Example: father, mother, wife, son, daughter. The Head of the Family should be at least 18 years of age, while the minimum age for the Member of the Family should be above 2 years.

5. Where can I register for MyFamily+ account?

MyFamily+ account registration is available online only. To register for MyFamily+ please visit jetairways.com\India. The programme is open only for the website pertaining to “India”.

6. On registering into MyFamily+ account will a new JetPrivilege MyFamily+ membership number be generated?

No

7. Are there any charges towards registering and activating a MyFamily+ account? If yes, can these be paid via JPMiles?

There are no charges for registering into MyFamily+ account. However on activating of MyFamily+ account, 1000 JPMiles will be debited from the Head of the Family’s account. These charges can be paid only through JPMiles./p>

8. Are the charges paid towards activation of the MyFamily+ account refundable, in case the MyFamily+ is deactivated in future?

No, these charges are non-refundable.

9. Can a member register as a Head of the Family for more than one Family account?

No.

10. Is there a limit on the number of Members of the Family that can be added or deleted?

Yes. You can add up to 7 members.

11. What is the procedure to invite members to join MyFamily+ account?

The Head of the Family can invite eligible immediate family members to join his/her MyFamily+, by completing their details online.
- Membership Number
- Relationship
An invitation is sent automatically to the registered email id of these invited JetPrivilege members. All members who are invited to join the MyFamily+ account will have to accept the email invitation by clicking on the provided link in email and later by clearing the verification to join the MyFamily+ account.

12. As Head of the family can I invite kids between the age of 2 - 11 years to join MyFamily+? If yes, what is the procedure to be followed?

Children between 2 - 11 years of age must be enrolled first into JetPrivilege programme using “Enrol Kids” feature. The kids JetPrivilege account can then be linked to the MyFamily+ account. Kids cannot confirm their acceptance but as the kids JetPrivilege account is associated with parent/guardian’s account, an email will be sent to parent/guardian for them to accept/reject the invitation on behalf of the kid

As a Head of the family you can also link the kids JetPrivilege account while enrolling the new kid as his/her parent/guardian by selecting “Link to Family” option in Kids enrollment form.

If you are parent/guardian of a kid already and now turned head of the family, you can directly link the associated kid’s JetPrivilege account to MyFamily+ account without invitation acceptance process. The Kid will be linked to your MyFamily+ account with your relationship as “Parent” automatically.

13. Can we invite a non-JetPrivilege members to join as a member of MyFamily+ ?

The non-JetPrivilege guest will first need to enrol as a JetPrivilege member, post which he/she can be invited to join as a member of a particular MyFamily+ account.

14. Can a Member of the Family be a part of more than one MyFamily+ ?

No.

15. As a Head of the Family, how will I know if the invited “Member of the Family” has accepted my invitation to join the MyFamily+ ?

The head of the family can view the status of the invited family members in the logged in section of his MyFamily+ account. In addition the Head of Family will also receive an intimation after all the invited members have accepted his invitation and cleared the verification process.

16. What is the procedure to activate a MyFamily+ account, post inviting the members to join the Family Programme?
- Once the Head of the Family sends out an invitation to the Members of the Family to register into the MyFamily+ Account, the Member of the Family will be requested to confirm his/her acceptance to be linked to MyFamily+ account.
- For the JetPrivilege account of children between 2 - 11 years, who are invited to join – the invitation would be sent to the associated parent/guardian’s registered email id and the respective parent/guardian must accept the invitation on kid’s behalf to be linked to MyFamily+ account.
- Upon their acceptance, an executive from the JetPrivilege Service Centre will call the members for verification of the relationship.
- Upon receipt of all an approval from all the members and completion of the verification process of all the members, an email intimation will be sent to the Head of the Family to activate his MyFamily+ account online.
- When the Head of the Family activates the MyFamily+ account, 1000JPMiles will be debited from his account.
- Next, the Head of the Family and the Members of the Family will receive an email confirming the activation of the account.
17. Is there any verification process involved when activating the MyFamily+ account?

Once the invitation has been accepted by the “invited” Members of the Family,an executive from the JetPrivilege Service Centre, will call the members for verification of the relationship.

18. How will I know as a Head of the Family/Member of the Family,if the verification was successful?

The head of the family can view the status of the invited family members in the logged in section of his MyFamily+ account. In addition the Head of Family will also receive an intimation after all the invited members have accepted his invitation and cleared the verification process.

19. What happens, if due to some reason the verification process of the Member of the Family was not successful? Will he /she still be registered as a Member of the Family?

No.

20. As a Member of the Family, how will I know if I have been added, to a MyFamily+ account?

Once you are added as a Member of the Family, you will receive an email invitation and a notification of the invitation in your JetPrivilege account dashboard.

21. What happens to my existing JetPrivilege account once the MyFamily+ is activated?

Family member can continue operating their existing account in individual capacity.

22. What happens to the existing JPMiles in my individual JetPrivilege account once the MyFamily+ is activated?

The existing JPMiles will continue to reflect in your account. However by joining the MyFamily+ account the Head of Family is authorized to debit your account anytime without prior intimation.

23. As a Head of the Family, can I add or delete Members of the Family before the activation of the MyFamily+ account? Are there any charges involved? Are these charges refundable?

Yes, you can add or delete Members of the Family.Prior to activation of the MyFamily+ account, there will be no charges.

24. As a Head of the Family, can I add or delete Members of the Family post activation of the MyFamily+ account? Are there any charges involved? Are these charges refundable?

Yes, once your MyFamily+ account is activated, 250 JPMiles will be debited from your account each time you add or delete a Member of the Family. These charges are non-refundable.

25. As a Member of the Family, can I add or delete Members of the Family pre or post activation of the MyFamily+ account?

No. These rights are reserved with Head of the Family only.

26. At the time of activating the MyFamily+ as a Head of the Family, I had added only 4 members. I now wish to add 3 more members. Will there be a charge for the addition of these new members?

Yes, once the MyFamily+ account is activated, 250 JPMiles will be debited from your account each time you add or delete a Member of the Family.

27. As a Member of the Family, can I delink myself from a particular MyFamily+ account before the activation of the account, to join another MyFamily+ account? Are there any charges involved? Are these charges refundable?

Yes, you can delink yourself from the existing MyFamily+ account. There will be no charges. However, post activation of the MyFamily+ account, 250 JPMiles will be debited from your account.

28. Can we pay the charges applicable towards addition / deletion / delinking of members, via JPMiles?

Yes, the charges are payable in JPMiles only.

29. What happens to the existing JPMiles available in the individual JetPrivilege account of the Member of the Family when he / she delinks himself / herself from a particular MyFamily+?

The JPMiles available in his/her account continue to remain in the individual account of the family member. However the pooled in JPMiles will remain the head of the family account

30. Is there a limit on the number of times that a Member of the Family can delink himself / herself from a MyFamily+ account to join another MyFamily+ account?

No.

31. Once Member of the Family is delinked from a particular MyFamily+ account, can he/she join the same MyFamily+ again?

Yes

32. As a Head of the Family, will my JetPrivilege tier get upgraded basis the Tier Points / Tier JPMiles earned by the Members of the Family registered against my MyFamily+?

No

33. As a Head of the Family, can I pool in all the JPMiles available in the accounts of my Members of the Family?

Yes

34. Is there a limit on the number of times that a Head of the Family can pool in JPMiles from a member of the family’s JetPrivilege account

No. Head of the Family is authorized to pool in ‘N’ number of JPMiles, ‘N’ Number of times from any linked Member of the Family’s JetPrivilege account.

35. As a Head of Family, can I redeem the JPMiles available in any of the accounts of my Member of the Family?

No. However as the head of the family can pool in the JPMiles from the account of the family members. These JPMiles will be available for redemption for an award ticket for travel to be taken by self, family members or friends.

36. As a Member of the Family, can I pool in the JPMiles available in any of the family members’ account registered against the same MyFamily+ account?

No

37. As a Member of the Family, can I redeem the JPMiles available in any of the family members’ account registered against the same MyFamily+ account?

No

38. As a Member of the Family, can I redeem the JPMiles available in my individual JetPrivilege account?

Yes

39. Is transfer of JPMiles permitted amongst the JetPrivilege accounts of Family members belonging to the same or different MyFamily+ accounts?

Yes, you can transfer JPMiles to JetPrivilege members who belong to the same or different MyFamily+ accounts. JetPrivilege programme transfer JPMiles charges and terms and conditions apply.

40. Is transfer of JPMiles permitted amongst the Head of the Families of different Family accounts?

Yes, JPMiles can be transferred amongst the Head of the Families of different accounts at a charge. JetPrivilege programme transfer JPMiles charges and terms and conditions apply.

41. In the event of the death of the Head of the Family, can we appoint a Head? What is the procedure for the same?

In the event of the death of the Head of the Family, JetPrivilege service centre must be informed. All the Members of the Family associated with the account will be delinked and receive an email informing them of the same. A new MyFamily+ account will need to be initiated by a new Head of the Family.

42. In the event of the death of a Member of the Family, can we add a new family member? What is the procedure for the same?

Yes. In the event of the death of the member of the family, JetPrivilege service centre must be informed, based on the produced documents for the deceased member, the member’s account status will change to deceased. The Member of the Family will be delinked from the MyFamily+ account. The Head of the Family can then add a new Member of the Family into his MyFamily+ account.

43. In the event of the death of the Head of the Family/ Member of the Family, what happens to the existing JPMiles in the account?

The legal heir needs to submit a copy of the death certificate and a certificate stating that he / she is the legal heir, to the JetPrivilege Service Centre. Post this, the legal heir can redeem the JPMiles from the deceased member’s account.

44. Can we deactivate a MyFamily+ account? If yes, what is the procedure for the same?

If the Head of the Family wishes to discontinue with the MyFamily+ account, his / her account will be debited with 250 JPMiles for each Member of the Family that is delinked from the MyFamily+ account.

45. Can Head of the Family join any other MyFamily+ account as Member of the Family after discontinuing existing MyFamily+ account?

No. Once a Head of the Family, always remains a Head of the Family. The JetPrivilege member who is Head of the family can invite new immediate family members to join the same MyFamily+ account but can never join any other MyFamily+ account as a member of the family.
Terms and Conditions
Terms and Conditions for MyFamily+ Programme:
- JetPrivilege members from the same family can pool the JPMiles by participating in MyFamily+ programme.
- MyFamily+ programme is applicable only for JetPrivilege members residing in India only
- Participation in MyFamily+ Programme is an online process available on website, upon choosing country as “India” Only.
- A JetPrivilege member initiating to open MyFamily+ account will be Head of the Family. The Head of the Family can invite minimum 1 and maximum 7 immediate family members having 1st degree of separation to participate in MyFamily+ account.
- The eligible members of the family (with respect to the Head of the Family) are: Parents, Spouse and Children.
- Head of the Family is required to be a minimum of 18 years of age.
- The invited members of the family must be in the age group of 2 years and above.
- The Head of the Family and members of the family must be existing JetPrivilege members (otherwise they must first become JetPrivilege members following which they can start or be invited into a MyFamily+ programme (as the case may be).
- Once a JetPrivilege member initiates to open MyFamily+ account and becomes Head of the Family, he/she always remains in the role of the Head of the Family and cannot join any other MyFamily+ account either as a head or as a Member of the Family
- Kids between age group of 2 to 11 years can be enrolled as kids with the “Enrol Kids” feature by the parent/guardian to be able to accrue JPMiles for the travel taken by those kids. Enrollment of kids in to JetPrivilege programme enables HOF to invite kids to join MyFamily+ programme*
- *Kids enrollment feature terms & conditions apply
- The Member of the Family can initiate the linking process to MyFamily+ account by providing their consent to the invite. In case of kids, the invite will be accepted by the associated parent/guardian.
- By accepting the invitation and clearing the verification process the invited Family Member/s will authorize the Head of the Family to have access to JPMiles in Member of the Family’s individual JetPrivilege account, to pool in JPMiles from their account to the MyFamily+ account anytime.
- JetPrivilege reserve the right to audit the relationships claimed by any Head of the Family and may from time to time request documented proof of the relationships.
- Only upon successful activation of MyFamily+ account, Head of the Family can start pooling in JPMiles from linked Members of the Family’s JetPrivilege accounts & avail benefits of MyFamily+ programme. MyFamily+ account can be activated only upon fulfilling 2 conditions:
- “All” the invited Family Members must accept/reject the invitation.
- “All” the Family Member/s (who accepted the invite), also must successfully clear the verification process.
- MyFamily+ account activation is a chargeable activity. The charge for activation MyFamily+ account is one time activation fee only, applicable only to the Head of the Family. Charges are auto debited and cannot be waived / altered and is subject to change as per MyFamily+ programme terms and conditions.
- Head of the Family can opt for transfer OR purchase JPMiles option* if sufficient balance of JPMiles are not present in his/her individual JetPrivilege membership account for the activation of MyFamily+ account
- Head of the Family must adhere to minimum 1 and maximum limit of having 7 immediate Family Members while inviting members for a MyFamily+ account. Head of the Family can decide to continue with linking Members of the Family pre / post activation of MyFamily+ account. While linking members pre-activation of MyFamily+ account is a non-chargeable activity, linking members post activation of MyFamily+ account is a chargeable activity. The charge for linking members of the family post activation of MyFamily+ account is applicable only to the Head of the Family. Applicable charges are auto debited and cannot be waived / altered and is subject to change as per MyFamily+ programme terms and conditions.
- A member of the family may only be registered in respect of one MyFamily+ account. A Head of the Family can only be registered in respect of one MyFamily+ account.
- Each Member of the Family including kids & Head of the Family, continues to remain as an individual JetPrivilege members for accruals / redemptions / transfers of JPMiles from their respective JetPrivilege membership accounts.
- Member of the Family and Head of the Family will be able to accrue (and have credited to their own JetPrivilege membership accounts) Tier Miles and Tier points, and are responsible for attaining / maintaining respective Tier Status. In determining the Tier Status of a Head of the Family, no account will be taken of JPMiles and/or flight activity attributable to Member/s of the Family.
- All JPMiles earned by a Members of the Family will be accumulated under respective membership accounts of the Members of the Family. However since the MyFamily+ account is associated with JetPrivilege account of the Head of the Family, all JPMiles earned by the Head of the Family will be automatically accumulated under a common platter of JPMiles earned & pooled by Head of the Family
- MyFamily+ account will be associated with individual JetPrivilege account of the Head of the Family, hence the Head of the Family maintains exclusive control of the MyFamily+ account and as such controls all redemptions made through the MyFamily+ account. JetPrivilege is not obliged to honor or act upon any request by a Member of the Family for redemption from MyFamily+ account.
- The JetPrivilege member, who are enrolled as kids (member in age group of 2 to 11 years) turn 12, the parent/guardian must change the contact credentials of the kid’s JetPrivilege account upon receiving intimation from JetPrivilege. As only kids who turned 12 can redeem JPMiles with updated credentials.
- A member enrolled as a kid turns 12, and is already member of MyFamily+ account, he/she continues to remain as Member of the Family.
- The pooled in JPMiles are valid for redemption up to the end of the 4th quarter from the quarter in which they were pooled. For example, JPMiles pooled in the 1st quarter of 2012 (January-March 2012) will expire on the last day of the 4th quarter of 2012 (i.e. December 31, 2012). JPMiles that are not redeemed before expiry, will lapse.
- Discontinuation with the participation of a MyFamily+ account can be initiated by the Head of the Family (for any linked Member of the Family) or the respective Member/s of the Family (for self) at any time by online delinking process on website. Delinking/getting delinked from MyFamily+ account is a chargeable activity. The individual JetPrivilege account of the initiator (Head of the Family / Member of the Family) of delinking process will be debited with the applicable charges. If parent/guardian initiates de-linking from MyFamily+ account for kids, who are members of the family, the delinking charges will be applicable to the respective kid’s JetPrivilege account. Charges are auto debited and cannot be waived / altered and is subject to change as per MyFamily+ programme terms and conditions.
- Discontinuation with the participation in a MyFamily+ programme can be initiated only by the Head of the Family at any time. The Head of the Family can discontinue participation in the programme by delinking all the members from MyFamily+ account through online delinking process on website. Delinking members from MyFamily+ account is a chargeable activity. The delinking charges will be applicable to the Head of the Family. Charges are auto debited and cannot be waived / altered and is subject to change as per MyFamily+ programme terms and conditions.
- The JPMiles pooled in MyFamily+ account will remain with the Head of the Family only and are not reversible or divisible on delinking of member of the family upon discontinuing the participation in MyFamily+ account OR discontinuing the participation in MyFamily+ programme due to death of HOF, however the pooled in JPMiles can be transferred at a cost.
- The Tier Miles accumulated by the exiting Member of the Family will remain with the respective JetPrivilege account of Member of the Family only.
- JetPrivilege retain sole discretion to accept or reject any application for membership in to MyFamily+ account and to cancel any Member of the Family's request to be linked to MyFamily+ account in the event of breach of these Terms and Conditions.
- In case of death of the Head of Family (HOF), the JetPrivilege Service Center needs to be informed. The existing process of producing death certificate, information of legal heir through affidavit and redemption rights given to legal heir, will be applicable to the JetPrivilege membership accounts associated with MyFamily+ Programme. JetPrivilege Service Centre staff will initiate delinking of all the members associated with the MyFamily+ account. The members of the MyFamily+ account will receive an email, informing them of the delinking, so that they can be part of other MyFamily+ account – if required. Delinking deceased member from MyFamily+ account is a Non chargeable activity. Upon verification of documents pertaining to the legal heir, the access to the pool of JPMiles in Head of the Family’s account is enabled to the member, who has been identified as legal heir for utilizing (Redeeming/Transferring) those JPMiles from respective MyFamily+ account*
- In case of death of the Member of Family (MOF), the JetPrivilege Service Center needs to be informed. The existing process of producing death certificate, information of legal heir through affidavit and redemption rights given to legal heir, will be applicable to the JetPrivilege membership accounts associated with MyFamily+ Programme. The JPSC staff will identify if the deceased member is associated with any MyFamily+ account. JetPrivilege Service Centre staff will initiate delinking of all the members associated with the MyFamily+ account* Delinking deceased member from MyFamily+ account is a Non chargeable activity.
- Member of Family/Head of Family cannot merge any other JetPrivilege account, with their account which is part of the MyFamily+ programme.
*JetPrivilege Programme terms & conditions apply.

General Information:
- While compiling this information, JetPrivilege has endeavored to ensure that all information is correct. However, no guarantee or representation is made to the accuracy or completeness of the information contained here. This information is subject to changes by JetPrivilege without notice.