FAQs

• What is Manage Booking?

• How do I benefit from using Manage Booking?

• Who can use Manage Booking?

• What can I do through Manage Booking?

• How do I access Manage Booking?

• Can multiple Debit / Credit cards be used on Manage Booking?

• Which bookings can I use to access the Manage Booking facility?

• If I update my booking through the Manage Booking facility, how do I know that the changes have been stored in my booking?

• Can I change my origin and destination through the Manage Booking facility?

• Can I cancel the itinerary and obtain refund?

• How can I reprint my eTicket itinerary?

• How can I add my JetPrivilege number, change meal request or update other changes in my itinerary?

• How many days prior to my travel can I use Manage Booking?

• How many times can I make use of Manage Booking?

• Can I use Manage Booking, if I have booked on the phone at the Call Centre but paid online (OPS)?

• Can I cancel the ticket and use the same ticket for future use?

• If I want to book my meals online, how much advance notice do I have to give?

• Can I receive an email confirmation of the updates I make through Manage Booking?

• Which bookings can I use to cancel/refund on Manage Booking facility?

• If I made my booking with a travel agent, can I use Manage Booking?

• Can I cancel/ refund my entire booking on Manage Booking facility?

• Until what time, can I cancel/ refund my booking online?

• If I am unable to travel and would like to transfer the ticket to another person, can I amend the name online?

• Can I cancel the segments and make the ticket open dated?

• Are MultiCity bookings allowed for Change on Manage Booking?

• If my booking contains flights, which are not with Jet Airways, can I still access Manage Booking?