Guests are only allowed to carry FAA approved Portable Oxygen Concentrators (POC) units that have been approved by the Engineering department. They can carry them free of charge in the cabin.
Guests who intend to use a POC on-board the aircraft should inform Jet Airways and submit a MEDIF form no later than 48 hours prior to scheduled departure of the flight.
The form must include the POC manufacturer’s details along with a doctor’s statement in English (or with an English translation) so that Engineering can give the necessary approval.
We request you to carry a signed statement from your doctor on the doctor's letterhead dated not more than one year from the date of travel, indicating:
- That you are able to see, hear, and understand the device warnings and are able to take appropriate action, without assistance, in response to those warnings.
- That the use of a POC is medically necessary for a portion or the whole duration of the trip.
- The maximum oxygen flow rate corresponding to the pressure in the cabin of the aircraft under normal operating conditions.
- Duration of the expected use of the POC in hours and minutes.
You must keep this statement with you throughout the journey and present it if requested.
Guests have to carry sufficient batteries on board to power the POC during the flight, plus any ground connection time, and a buffer of 3 hours for delays. Please ensure the extra batteries are properly protected from short circuiting.
A maximum of two spare lithium metal or lithium-ion cell/batteries are allowed in carry-on baggage. The carriage of batteries will be subject to Dangerous Goods regulations.
The POC has to be stowed under the seat in front for taxi, takeoff, and landing. The POC may still be used if required during taxi, takeoff, and landing, provided it’s stowed safely.
Guests who require a POC unit are not permitted to sit in an exit row or bulkhead seat, as the POC needs to be placed under the seat in front of the user during use.
Guests must enquire directly with the operating airline on their policy if they’re connecting from codeshare flights or flights operated by another airline.