Kiosk Check-in

Check into the future with our new Kiosk Check-in

Jet Airways brings Kiosk Check-in, a first-of-its-kind in Indian aviation. Now, check-in the way the world does. With our new age Kiosks, print your boarding pass at the touch of a screen.

Whether you're traveling as a frequent flyer or a first time flyer, with hand baggage and an eTicket, simply Kiosk Check-in!

You can Kiosk Check-in anytime between 45 minutes to 24 hours before your flight departure for destinations within India and 60 minutes to 24 hours before your flight departure for International flights. For departure from Dubai you can Kiosk Check-in anytime between 75 minutes to 24 hours before your flight departure.

Kiosk Check-in facility is currently available on the following airports:

Now get your eTicket(s) printed at the self service eTicket printing kiosk at Mumbai Airport

Mumbai Chattrapathi Shivaji International Airport has introduced a self-service Kiosk to allow guests to print/reprint their eTicket(s) when they arrive at the airport.

Guests would need to enter the relevant details such as First Name, Last Name and Booking Reference (PNR - Passenger Name Record) to receive a print of the eTicket.

Now, avoid long queues at the ticketing counters and get you eTicket printed at the eTicket Reprinting Kiosk.

This facility is available at Mumbai Chattrapathi Shivaji International Airport.

Five simple and easy steps to Kiosk Check-in

• Swipe your JetPrivilege/Debit/Credit Card, for verification of the name only
• Enter your PNR number/reservation record as printed on your eTicket
• Review and confirm your travel itinerary
• Choose your preferred seat from the real-time seat map displayed on the screen
• Print / Reprint your boarding pass and walk directly for the security check

Benefits of Kiosk Check-in

• Choose the seat of your preference from the real-time seat map displayed on the touch screen
• Add your JetPrivilege membership number if it was not mentioned at the time of reservation
• Simply print /reprint your boarding pass before the counter closure and proceed for security check.
• Check-in for a same day return or through check-in flight within India at one go
• You can do a single as well as a multiple guest check-in

How secure is Kiosk Check-in?

Using Kiosk Check-in is absolutely secure. The name on the card you swipe will be verified against the name in your PNR/reservation record. The entire transaction is through a secure IP based connectivity between systems. So the next time you fly, use Kiosk Check-in and experience its ease and simplicity. Check into the future!

Who can use the Kiosk Check in facility?

Kiosk Check-in can be availed by guests:

• Travelling on sectors within India or across any of our international destinations
• Holding a confirmed, valid eTicket only
• Travelling with hand baggage only
• For flights originating from the city where the Kiosk Check-in facility is available
• Travelling together on a single PNR with up to nine guests and a maximum of four segments in total
• Guests fulfilling the above check-in time window criteria

More than nine guests travelling together on a single PNR are considered a group and guests with different last names will be checked-in separately.

Who cannot use Kiosk Check-in facility?

Kiosk check-in is currently restricted and not available for:

• Guests with waitlisted or open bookings
• Guests with special service requests such as wheel chairs, extra seats, visual and hearing impairment, unaccompanied minors, pet in hold, stretcher
• Staff travel (stand-by travel), Industry Discount tickets, Upgrade Vouchers and Agents Discount tickets

Baggage drop facility for Kiosk Check-in

Guests travelling with check-in baggage can visit our bag drop counter for quick bag drop access. Click here to see the list of airports that have the bag drop facility.

For other stations, guests can proceed to the check-in counter with their eBoarding Pass.

Amendment to boarding card information on flights from Dubai

In view of the recent amendment by the Dubai Airport authorities, please note that the Gate Number for your flight will not be mentioned on your boarding pass, effective January 24, 2017.

Guests will be required to check the Flight Information Display Screen (FIDS) at Concourse and the terminal building to note the designated Boarding Gate Number for their flight. Guests may check this information within 90 minutes prior to scheduled departure.

Our check-in counters close 75 minutes prior to flight departure. Request all guests to arrive at the check-in counters in advance to ensure a seamless travel experience.