Terms and Conditions - Jet Airways IndusInd Bank Credit Cards

Joining/ Annual Fees

• Joining Fees will be charged in first month’s Credit Card statement upon booking of your Credit Card and Annual fees will be charged after completion of every anniversary year thereon.
• JetPrivilege Platinum tier members will not be charged with Joining/Annual Fees till they maintain their JetPrivilege Platinum tier i.e. at the time of joining and at the time of anniversary date, the JetPrivilege member should be a JetPrivilege Platinum tier member.

Joining / Renewal Benefits

• Card members will qualify for Joining/Renewal Benefits (applicable as per the Card variant) on payment of Joining / Annual Fee.
• Joining Benefit of bonus JPMiles on enrolment shall be credited to the Cardholder’s designated JetPrivilege account within a minimum of 30 working days post payment of the Joining Fee and if the Cardholder’s Account is not Delinquent or cancelled at the time of such credit or any other times.
• Renewal Benefit of bonus JPMiles on renewal of the Card at the end of every anniversary year from date of Card set up shall be credited to the Cardholder’s JetPrivilege account within 30 working days of such renewal after the Cardholder has made a payment for the renewal fees and if the Cardholder’s Account is not Delinquent or cancelled at the time of renewal or at the time of such credit or at any other time.
• The Joining / Renewal benefits of Complimentary Air ticket and bonus JPMiles (applicable as per the Card variant) will not be available if Jet Airways IndusInd Bank Credit Card members’ Joining / Annual Fees are waived off for any reason.

Exception

• JetPrivilege Platinum members whose Joining Fees is waived off shall receive Joining Benefits (applicable as per the Card variant) on first swipe ofthe Credit Card and Renewal Benefits (applicable as per the Card variant) each year from 2nd year onwards
• Joining Benefits will be credited within 30 working days upon creation of primary Cardholder’s statement capturing first swipe transaction. No time limit from Card set up is applicable for first swipe. No minimum transaction amount is applicable for the first swipe.
• Renewal Benefits will be credited within 30 working days of the completion of each anniversary year of the Card.
• Effective Apr 1, 2018, fuel transactions will not accrue JPMiles.

Complimentary Air Ticket

• Upon payment of Joining and Annual Fees, Jet Airways IndusInd Bank Odyssey and Jet Airways IndusInd Bank Voyage Credit Card members are entitled to receive a one-way base fare waived free ticket (“Offer”)
• In case of member subscribing to both the Visa and American Express Credit Card variants, the card member will be entitled to only one free ticket benefit.
• The free ticket code entitlement is for Jet Airways IndusInd Bank Odyssey and Jet Airways IndusInd Bank Voyage Credit Card primary card members only.
• The free ticket code entitles the primary card member to receive a waiver of the base fare component on one-way economy class revenue ticket for travel on Jet Airways domestic flights within India. The card member will have to bear the charges such as taxes, surcharges and other levies as applicable on the ticket at the time of booking and / or travel.
• Tickets against free travel should be booked at least 14 days prior to the travel date. Seats under this offer are subject to availability. Jet Airways or IndusInd Bank Ltd. does not guarantee availability of seats under this Offer.
• Payment of other applicable components viz. surcharges, taxes, levies, fees etc will have to be borne by the card member.
• The payment for the amount must be made using the Jet Airways IndusInd Bank Odyssey or Jet Airways IndusInd Bank Voyage Credit Card only.
• The free ticket code is applicable for a base fare waiver only on Deal Fare Choices in Economy for travel on Jet Airways flights within India.
• The free ticket code is voluntarily transferable.
• The free ticket code is valid for six (6) months, for booking and travel (outbound and inbound), from the date of issue of the promotion code (both days inclusive)
• The free ticket code will not be extended after the expiry of its validity date
• Jet Airways will email the card member’s unique free ticket code on the email address as recorded in IndusInd Bank credit card account within a period of 30 working days after receipt of the credit card fees.
• Jet Airways or IndusInd Bank Ltd. will not be responsible in case the email address provided is incorrect or if the mail bounces back due to any reason.
• To avail of the base fare waiver, each eligible card member will be communicated given a unique promotion code which will be mentioned in the e-mail communication sent by Jet Airways.
• The free ticket promotion code can be redeemed only through jetairways.com, India country site.
• The card member will need to enter the free ticket promotion code in the promotion field on jetairways.com.
• The free ticket promotion code will be available for one time usage only and will become invalid upon utilization.
• Payment of taxes/surcharges/fees/applicable levies and ticketing must be done instantly at the time of redeeming on jetairways.com
• In event a card member uses the free ticket promotion code of another Jet Airways IndusInd Bank Credit card member without the original owner’s consent then the card member who has utilized such codes will have to pay Jet Airways (India) Limited the amount of discount benefits availed against such codes.
• The free ticket code entitles to a base fare waiver for one-way segment without any break in journey.
• Once booked and ticketed under a particular guest name, the ticket is non - transferable.
• Once booked and ticketed, if the guest is unable to fly on the date of travel, then he/she can cancel the ticket and get the refund of the amount booked or get it re-issued but as per the terms of ticketing for the fare class in which the ticket was booked.
• If the ticket is cancelled, then the amount of refund will be less of the base fare amount which was waived off.
• Upon cancellation of the original booking, the free ticket code will be deemed utilized and will not be reinstated under any circumstances.
• Cancellations / Refund / Reissues will be subject to Jet Airways ticketing policies and rules governing cancellation/refund/reissues of fares, fees, taxes, surcharge, levies and will be subject to other applicable additional charges.
• The card member or guest cannot make new bookings against the cancelled booking and seek to re-utilize the free ticket code.
• In the event card member has availed of the free ticket promotion code issued to him at the time of enrolment / annual renewal and if the card member wishes to close his/her credit card account with IndusInd then the annual fees will not be refunded to the card member.
• Certain airports in India levy an airport development fee for every domestic travel. Such taxes are charged at the time of booking. Certain airports also levy additional charges at the time of actual travel. In case of cancellation of travel, refund of such taxes will be subject to policies governing refund of such taxes / levies.
• All Card members waive any and all rights of claim with regards to the Offer against Jet Airways (India) Limited.
• The decision of Jet Airways (India) Limited will be final and binding on all the card members participating in this offer and that the same is non-contestable.
• Jet Airways (India) Limited and IndusInd Bank Ltd. reserves the rights to change, amend, withdraw and/or alter any of the terms and conditions of this Offer at anytime without prior notice of giving any reasons.
• This Offer is an independent offer and cannot be combined with any other promotional offer from Jet Airways including the base fare waiver ticket offer available on the Jet Airways IndusInd Bank Credit Card.
• This Offer is subject to the applicable rules and regulations as may be in force in respective jurisdictions / states.
• This Offer is purely optional to people traveling on Jet Airways.
• The carriage is subject to Jet Airways regulations relating to the conditions of contract respectively and all other terms and conditions regarding Jet Airways policies and procedures.
• Disputes, if any, will be subject to Indian laws and shall be subject exclusively to the jurisdiction of the courts in Mumbai.
• Payment of fees / service charges/all other amounts due from the card member to IndusInd Bank Ltd. from usage of the IndusInd Bank Credit Card by the card member under this offer and/or otherwise will be governed by IndusInd terms and conditions and the card member terms and conditions.
• IndusInd does not hold any warrant or make any representation of the availability, delivery, quality, merchantability or suitability of offer and / or products / services under this offer and that Jet Airways shall be solely liable for the same.
• Any disputes regarding the availability, delivery, quality, merchantability or suitability of this offer and/or products/services must be addressed by the card member in writing to Jet Airways directly and that IndusInd will not entertain any communication in this regard.
• IndusInd Bank Ltd shall not be liable for any loss or damage whatsoever that may be suffered or for any personal injury that may be suffered to the card member directly or indirectly, by use or non-use of products/services under this Offer.
• On application of the One-way base fare waived off free ticket, only eligible fare choices and amounts will be displayed as per the applicable terms and conditions. Members are responsible to check for any other favourable or lower fare options prior to proceeding with using the aforementioned promotional coupon / discount / voucher code towards their ticket bookings.

5% Online Discount

• Jet Airways IndusInd Bank Odyssey and Jet Airways IndusInd Bank Voyage Credit Card members are entitled to receive a discount of 5% on Base Fare (“Offer”) for every domestic / international revenue booking made for online bookings at jetairways.com.
• The online discount is available only for travel across all Fare Choices in Economy cabin except Light Fare Choice. Eligible Fare Choices on jetairways.com are as follows – Flex, Classic, Saver and Deal. The online discount is not applicable on 9W*/OAL, Interline, Award Travel & Group Bookings.

• The online discount will be applicable on international flights originating from India only and if the payment is made in INR currency only. In event if the cardholder is trying to book any international flight originating out of India and the payment is in international currency, the online discount will not be applicable. For example if a cardholder is booking Dubai-Bombay on jetairways.com (India country site) and the payment is to be made in AED then the discount will not be applicable.
• Jet Airways IndusInd Bank Odyssey and Jet Airways IndusInd Bank Voyage Credit Card members will require to quote the promotion code “JTINDS” in the “Promotion Code” field at the time of choosing his / her itinerary on jetairways.com.
• The online discount code entitles the cardholder to receive a discount of 5% on base fareon one-way or return revenue tickets for travel on Jet Airways’ domestic and international flights.
• The discount is available only for Jet Airways marketed and operated, JetKonnect marketed and operated, Jet Airways marketed and JetKonnect operated or JetKonnect operated and Jet Airways marketed codeshare flights. Jet Airways marketed and other airline operated codeshare flights or interline travel booked on jetairways.com is not eligible for the discount.
• If a Jet Airways IndusInd Bank co-branded credit cardholder is attempting to book a return journey under the promo Code “JTINDS”, then both the legs of his / her journey have to be booked in fare classes eligible under this discount.
• The online discount code is voluntarily transferable.
• The discount promotion code can be redeemed only through jetairways.com India country site.
• The online discount code will be available every time a cardholder books revenue tickets on jetairways.com India country site.
• Under the online discount offer; 5% of the base fare component of the ticket will be discounted. The cardholder will have to bear remaining base fare in excess of discounted 5%, along with additional charges such as fees, taxes, surcharges and other levies as applicable on the ticket at the time of booking and / or travel.
• Payment of taxes / surcharges / applicable levies and ticketing must be done instantly at the time of redeeming on jetairways.com.
• Payment for balance fare and applicable taxes / surcharge / levies must be made using the Jet Airways IndusInd Bank Odyssey Credit Card or Jet Airways IndusInd Bank Voyage Credit Card only.
• Black-out periods or restrictions could apply.
• Once booked and ticketed under a particular guest name, the ticket is non - transferable.
• Once booked and ticketed if the guest is unable to fly on the date of travel, then he / she can cancel the ticket and get a refund of the amount booked or get it re-issued but as per the terms of ticketing for the fare class in which the ticket was booked.
• If the ticket is cancelled, then the amount of refund will be less of the discount amount availed.
• Cancellations / Refund / Reissues will be subject to Jet Airways ticketing policies and rules governing cancellation / refund / reissues of fares, fees, taxes, surcharge, levies and any other applicable additional charges.
• The discount code is available for use only through jetairways.com. If the cardholder cancels the ticket and makes a fresh booking through any other channel against the original booking then the benefit of the Offer will not be applicable.
• Certain airports in India levy an airport development fee for every domestic / international travel. Such taxes are charged at the time of booking.
• Certain airports could also levy additional charges at the time of undertaking the journey. In case of cancellation of travel, refund of such taxes will be subject to policies governing refund of such taxes/levies.
• All Card members waive any and all rights of claim with regards to the Offer against Jet Airways (India) Limited.
• The decision of Jet Airways (India) Limited will be final and binding on all the card members participating in this offer and that the same is non-contestable.
• Jet Airways (India) Limited and IndusInd Bank Ltd. reserves the rights to change, amend, withdraw and / or alter any of the terms and conditions of this Offer at anytime without prior notice of giving any reasons.
• This Offer is an independent offer and cannot be combined with any other promotional offer from Jet Airways / JetKonnect including the base fare waiver ticket offer available on the Jet Airways IndusInd Bank Credit Card.
• This Offer is subject to the applicable rules and regulations as may be in force in respective jurisdictions / states
• This Offer is purely optional to people traveling on Jet Airways / JetKonnect.
• The carriage is subject to Jet Airways/JetKonnect regulations relating to the conditions of contract respectively and all other terms and conditions regarding Jet Airways / JetKonnect policies and procedures.
• Disputes, if any, will be subject to Indian laws and shall be subject exclusively to the jurisdiction of the courts in Mumbai
• Payment of fees / service charges / all other amounts due from the card holder to IndusInd Bank Ltd. from usage of the IndusInd Bank Credit Card by the card holder under this offer and/or otherwise will be governed by IndusInd terms and conditions and the card member terms and conditions.
• IndusInd does not hold any warrant or make any representation of the availability, delivery, quality, merchantability or suitability of offer and/or products / services under this offer and that Jet Airways / JetKonnect shall be solely liable for the same
• Any disputes regarding the availability, delivery, quality, merchantability or suitability of this offer and / or products / services must be addressed by the card member in writing to Jet Airways directly and that IndusInd will not entertain any communication in this regard.
• IndusInd Bank Ltd shall not be liable for any loss or damage whatsoever that may be suffered or for any personal injury that may be suffered to the card holder directly or indirectly, by use or non-use of products / services under this Offer.
• On application of the 5% discount code, only eligible fare choices and amounts will be displayed as per the applicable terms and conditions. Members are responsible to check for any other favourable or lower fare options prior to proceeding with using the aforementioned promotional coupon/discount/ voucher code towards their ticket bookings.

Dedicated Check-In

• This facility is available to primary Jet Airways IndusInd Bank Odyssey Credit Card members on Jet Airways flights within India only at metro stations in India, which includes Mumbai, Delhi, Chennai, Kolkata, Hyderabad and Bengaluru.
• Card member can avail of Dedicated check-in upon producing their credit card at Dedicated check-in counter.
• Partner Airline or codeshare flights will not qualify for this facility

Excess Baggage Allowance

• For travel effective Aug 17, 2016, Jet Airways IndusInd Bank Odyssey Credit Card members will enjoy a revised complimentary excess check-in baggage allowance of 10 kgs in Première and 5 kgs in Economy cabins only on applicable Jet Airways flights within the Indian sub-continent. Applicability of the complimentary excess check-in baggage benefit will also be based on the Jet Airways Fare Choices booked wherein eligible cardholders booked to travel on the Light and Deal Fare Choices in Economy will not be eligible for this benefit.
• Excess baggage waiver will not be applicable on ATR / partner airline/ codeshare / international flights.
• Card members can avail only higher of Excess Baggage Allowance on his/her credit card or JetPrivilege Tier Allowance. Card members cannot club both the allowances.
• Card member who may also be either a Platinum, Gold or Silver tier memeber, the higher of the two baggage allowances will apply and not cumulative of the two. Hence a card member who is a Platinum member will be entitled to only 20 kgs (additional baggage allowance benefit for the Platinum Tier members) of additional baggage allowance and not 20 kgs + 10 kgs = 30kgs.

JPMiles Capping

• Miles cap (as per Card variant) is valid for every anniversary year and will be reset at the end of the year from date of Card set up.
• Cardholders can pay an additional uncapping annual fee of INR 10,000 for Odyssey Credit Cards and INR 7,500 for Voyage Credit Cards every year to avail the facility of uncapped miles earning.
• Miles capping is only applicable for miles earned through spends on the Card and does not include miles earned as joining bonus or pre-booking bonus.