The below terms and conditions apply to Uber:
The Uber Services ("Services") is an integration with the mobile app of Jet Airways (India) Limited (“Jet Airways”) and is provided and fulfilled by Uber B.V (“Uber”).
You can avail the Services on Jet Airways’ mobile app by clicking the Uber tab under hamburger menu which will redirect to the Uber app. Also, you can schedule a ride on Uber post flight booking on the Jet Airways mobile app. On the Uber app you will be required to register or use your existing login, where you can book an Uber ride.
You will pay Uber or the independent transportation provider directly for the transportation services, using the various payment options provided by Uber, and accordingly Uber will provide you with confirmation and receipt post travel. All terms and conditions of Uber will apply to the Services availed by you.
PLEASE NOTE, YOU ARE MAKING THE PAYMENT TO UBER DIRECTLY. JET AIRWAYS IS NOT RESPONSIBLE / INVOLVED IN THIS FULFILMENT PROCESS. JET AIRWAYS WILL NOT BE LIABLE AND/OR RESPONSIBLE FOR REFUNDS, DELAYS, REJECTIONS, PAYMENT AND FULFILLMENT OR OTHERWISE OF THE SERVICES OR IN RESPECT OF ANY DISPUTES IN RELATION THERETO, IN ANY MANNER WHATSOEVER.
For any modifications, cancellations, refunds, disputes you will need to contact Uber directly. Jet Airways has no role to play.
All services including bookings, payments, cancellations, refunds, etc will be subject to the terms and conditions of Uber. You are responsible to read all terms and conditions / rules mentioned on the Uber app. Once you complete the booking process, it is deemed that you have accepted Uber’s terms and conditions.
Jet Airways assumes no responsibility whatsoever for any service issues faced at the time of booking / fulfillment process and actual usage.
Jet Airways does not represent or warrant that the link will be uninterrupted or that there will be no failures, errors, omissions, or loss of transmitted information.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JET AIRWAYS HEREBY DISCLAIMS ALL WARRANTIES, CONDITIONS AND LIABILITY ABOUT THE SERVICES OR ITS AVAILABILITY OR SUITABILITY OF THE SERVICES FOR ANY PARTICULAR PURPOSE. THE SERVICES ARE PROVIDED BY UBER AND ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
IN NO EVENT WILL JET AIRWAYS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING AMONG OTHER THINGS LOSS OF REVENUE OR PROFITS), PUNITIVE, OR EXEMPLARY, DAMAGES OF ANY KIND OR SUBJECT TO EQUITABLE OR INJUNCTIVE REMEDIES (WHETHER BASED ON BREACH OF CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE) ARISING OUT OF ACCESS TO, OR USE OF THE UBER APP, OR DELAY OR INABILITY TO USE THE UBER APP, OR ANY INFORMATION CONTAINED IN THE UBER APP; THE AVAILABILITY, USE AND UTILITY OF PRODUCTS AND SERVICES; OR INJURY TO OR DEATH OF ANY PERSON OR DAMAGE OR LOSS TO ANY PROPERTY OF ANY PERSON.
JET AIRWAYS SHALL NOT BE RESPONSIBLE AND/OR LIABLE FOR FLIGHT MISSED DUE TO DELAY IN SERVICES OR CANCELLATION OF A TRIP BY OR ON BEHALF OF UBER, OR FOR ANY REASONS ATTRIBUTABLE TO THE SERVICES. FURTHER, JET AIRWAYS SHALL ALSO NOT BE RESPONSIBLE AND/OR LIABLE FOR MISSING THE BOOKED SERVICES IN CASE OF CANCELLATION / DELAY OF JET AIRWAYS’ FLIGHT. UBER RESERVES THE RIGHT TO UNILATERALLY REVOKE ANY PROMOTION CODE OR FREE RIDES IN CASE THE ACCOUNT HAS BEEN PREVIOUSLY FLAGGED FOR ANY SUSPICIOUS OR FRAUDULENT ACTIVITY.
Personal Profile and Registration:
Your personal profile provided may be stored by Uber for marketing / promotional purpose, and by submitting your personal details you consent to receiving information about the marketing and promotional activities. Jet Airways assumes no liability or responsibility towards the same.
Taxes, surcharges, and fees:
All known taxes, surcharges, and fees will be collected by Uber. In case of any additional taxes, surcharges, and fees, same needs to be paid to Uber directly. Information on these charges may not be given at the time of requesting the Services.
Modification of Terms:
Jet Airways reserves the right to add, alter, modify all or any of these terms and conditions, or replace wholly or in part, this offer by any other offer, whether similar to this offer or not, or to withdraw it altogether, without notice or liability.
You are responsible for regularly reviewing these terms and conditions or before booking the services from Jet Airways mobile app. Booking/Availing of services following any changes in these terms and conditions shall constitute your acceptance of the same.
The decision of Jet Airways and Uber in all matters connected with or incidental to this offer would be final and binding.
Disputes if any will be resolved in line with Jet and Uber’s respective terms of service.
Jet Airways may from time to time carry out promos by providing promo codes to be used on the Uber app integrated with Jet Airways mobile app.
eCash and promo code discount on a trip cannot be clubbed. Both are mutually exclusive. This offer cannot be exchanged for cash or any other value and cannot be clubbed with any other coupon.
Multiple promo code discounts cannot be availed on a Uber trip.