Benefits and Privileges

^Applicable for booking tickets on jetairways.com, mobile app and our contact centre.

Web / Kiosk Check-in facility is available only on Jet Airways and cannot be availed on codeshare flights. Bonus JPMiles for e-services will be credited as applicable for relevant services.

Guaranteed Reservations

Guaranteed reservations up to 24 hours prior to departure on a full-fare Economy ticket for flights within India.

*The benefit can be availed only when eligible member is booked on Y and M classes on Jet Airways flights and when booked on W and Y booking classes on Jet Airways flights operated under S2 code.

Waiver on Seat Select charges

Guests can pre-reserve their favourite seat in Economy for a charge on select Jet Airways flights within the Indian Subcontinent and on International routes. For information on Seat Select facility, please click here.

Eligibility to enjoy a waiver on the Seat Select charges on eligible Jet Airways flights will be based on the 'Fare Choices' and the tier of the member.

Indian Subcontinent / International

For sale and travel effective Nov 20, 2018, guest will be treated as a No-show for the following reasons –

A. If he/she doesn’t show up for the flight OR

B. Cancels / amends his/her reservation –

• Within 2 hours of the flight’s scheduled departure time on Domestic routes (within India)
• Within 5 hours of the flight’s scheduled departure time on International routes

Waiver on Cancellation Fees

Effective Aug 17 2016, eligibility to enjoy a waiver on the Cancellation fees on eligible Jet Airways flights will be based on the 'Fare Choices' and the tier of the member.

Indian Subcontinent (India, Bangladesh, Nepal and Sri Lanka)

International

Note: The above waivers are allowed only for the eligible member's bookings. These revisions will be effective for any cancellations made on or after Aug 17, 2016, and are limited only to eligible Jet Airways flights.

Additionally the eligibility for this waiver is dependent upon the Tier of the member travelling on the booking to be changed. The applicable Jet Airways flights are determined by Jet Airways as per the current rules in effect. In case when multiple segments are booked on different Fare Choices in a single PNR, the most restrictive policy will apply.

The waiver includes cancellation charges levied on tickets issued against eligible Fare Choices towards;

• Revalidation of the ticket
• Refund of the ticket
• Reissue of the ticket

The waiver does not include No Show and Gate No Show Charges.

To avail of this benefit, JetPrivilege Platinum membership number must be updated in the PNR at the time of making the bookings on Jet Airways.

Anytime Change Fee Benefit

Eligibility to enjoy a waiver on Anytime change fees on eligible Jet Airways flights will be based on the 'Fare Choices' and the tier of the member.

Indian Subcontinent / International

Note: The above waivers are allowed only for the eligible member's bookings and only for 1 change per booking. All subsequent changes will be as per the charges for the respective 'Fare Choices'. These revisions will be effective for any changes made on or after Aug 17, 2016, and are limited only to eligible Jet Airways flights. In case when multiple segments are booked on different Fare Choices in a single PNR, the most restrictive policy will apply.

All JetPrivilege members travelling on award tickets will be entitled to the above mentioned benefits as per Saver Fare Choices when booked on X class in Economy and D class in Première. Guests will be entitled to benefits based on their personal tier status and not based on the status of the JetPrivilege member whose JPMiles have been used for redemption. JetPrivilege members travelling on award tickets in First cabin continue to enjoy all benefits as per the First cabin. However, all JetPrivilege members are ineligible to use cabin upgrade vouchers when travelling on Jet Airways award tickets.

^^Applicable at airports with dedicated check-in counters. At all other airports, JetPrivilege Platinum, Gold and Silver members can check-in at our Première counters.

JetPrivilege Silver members can utilize dedicated check-in only at metro stations in India, which includes Mumbai, Delhi, Chennai, Kolkata, Hyderabad and Bengaluru. Dedicated check-in for JetPrivilege Silver members at other Indian airports is not available.

JetPrivilege co-brand card holders will enjoy dedicated check-in only for flights within India at metro stations only, which includes Mumbai, Delhi, Chennai, Kolkata, Hyderabad and Bengaluru. Dedicated check-in for co-brand card holders at other Indian airports is not available. Applicable on:

• Jet Airways American Express Platinum Credit Card
• JetPrivilege HDFC Bank Diners Club Credit Card
• JetPrivilege HDFC Bank World Credit Card
• Jet Airways ICICI Bank Sapphiro Credit Card
• Jet Airways IndusInd Bank Odyssey Credit Card

Effective May 17, 2018, JetPrivilege Platinum, Gold members, Co-brand Card Holders, Etihad Guest members & guests availing Priority Advantage will be able to check-in at any of our Première counters at the airport. JetPrivilege Silver members will now require to use our Economy counters for check-in. To reduce wait time at airport counters, guests travelling with cabin baggage only are encouraged to use web or kiosk check-in and head straight to security to continue boarding.

# Priority Bag Tagging benefit will be available only on flights where the point of origin is operated by Jet Airways. This benefit will not be available in case of Interline travel / Codeshare partners, except where explicitly stated.

All JetPrivilege members travelling on award tickets will be entitled to the above mentioned benefits as per Saver Fare Choices when booked on X class in Economy and D class in Première. Guests will be entitled to benefits based on their personal tier status and not based on the status of the JetPrivilege member whose JPMiles have been used for redemption. JetPrivilege members travelling on award tickets in First cabin continue to enjoy all benefits as per the First cabin. However, all JetPrivilege members are ineligible to use cabin upgrade vouchers when travelling on Jet Airways award tickets.

Cabin Baggage Allowance (On Boeing / ATR Flights)

Additional Checked-in Baggage Allowance

JetPrivilege Platinum, Gold and Silver members and members holding eligible JetPrivilege co-brand cards can enjoy complimentary excess baggage of up to the following revised allowances, as mentioned in the below table.

Indian Subcontinent (India, Bangladesh, Nepal and Sri Lanka)

Effective Nov 26, 2016, JetPrivilege Platinum members booked under the Deal Fare Choices in Economy will be eligible for additional baggage allowance within the Indian Subcontinent.

Eligible Co-brand Cards include Jet Airways IndusInd Bank Odyssey Credit Card Holders / JetPrivilege HDFC Bank World Credit Cardholders / Jet Airways ICICI Bank Sapphiro Credit Cardholders / Jet Airways American Express Platinum Credit Card.

The above baggage allowance is not applicable for JetPrivilege Silver members and Co-brand Card holders, when travelling on flights operated on ATR aircrafts.

For our JetPrivilege Platinum / Gold / Silver members who are also eligible co-brand cardholders, only the higher of the two allowances will apply. For example: If a JetPrivilege Platinum member is also an eligible co-brand cardholder, he / she will be entitled to only 20 kgs additional baggage allowance and not 30 kgs, when travelling in Première.

Excess baggage allowance will not be applicable on Partner Airlines / codeshare / international flights.

Within India

Sales effective Jun 15, 2018 and travel effective Jul 15, 2018, we are revising the Baggage Allowance in the Domestic Sector. The allowance will now be based on the per piece (PC) concept.

Additional baggage allowance will also be applicable for Etihad Guest - Platinum, Gold & Silver members traveling on Jet Airways.

International

In cases where the journey involves a combination of domestic and international sectors, excess baggage allowance will be as per the international entitlements.

Note: These revisions will be effective for travel on or after Aug 17, 2016 and are limited to Jet Airways marketed and operated flights and on Jet Airways marketed S2 operated flights Jet Airways Codeshare flights operated by Etihad Airways and Air Seychelles and flights marketed and operated by Etihad Airways, Air Serbia and Air Seychelles.

All JetPrivilege members travelling on award tickets will be entitled to the above mentioned benefits as per Saver Fare Choices when booked on X class in Economy and D class in Première. Guests will be entitled to benefits based on their personal tier status and not based on the status of the JetPrivilege member whose JPMiles have been used for redemption. JetPrivilege members travelling on award tickets in First cabin continue to enjoy all benefits as per the First cabin. However, all JetPrivilege members are ineligible to use cabin upgrade vouchers when travelling on Jet Airways award tickets.

Effective Dec 1, 2018, complimentary lounge access for JetPrivilege Platinum, Gold and Silver members travelling in Economy will be temporarily suspended. We will continue to offer complimentary lounge access for guests travelling in First Class and Première across our domestic and international network. Eligible elite tier members of our partner airlines will not be provided complimentary lounge access when travelling in Economy on flights operated by Jet Airways.

• *JPP - JetPrivilege Platinum Member / JPG - JetPrivilege Gold Member

• Complimentary lounge access in First Class and Première will be available for self only.

In our endeavour to continuously enhance our guests' travel experience we request all guests to kindly follow the boarding sequence outlined below:

• First Class guests, Première guests, JetPrivilege Platinum & Gold members shall board as per their convenience.
• Guests travelling in Economy will board the flight based on the zone to which their seat belongs.

Revised JPMiles Earning Structure - Indian Subcontinent (India, Bangladesh, Nepal and Sri Lanka)

*Within India, tickets upgraded to ‘P’ class on or after Aug 2, 2018 will earn JPMiles and Tier points as per the original booking class. Members will continue to enjoy JPMiles and Tier Points basis ‘P’ class if booking is done prior to Aug 2, 2018.

Revised JPMiles Earning Structure - International

Eligibility for Redemption of JPMiles

Redeem your JPMiles for award flights across the Jet Airways network (via online / offline / JetPrivilege Service centre / IVR / online request form)

Indian Subcontinent and International

JPMiles Upgrade

Eligibility for cabin upgrades using JPMiles are now dependent on your membership Tier status and 'Fare Choices'.

Indian Subcontinent (India, Bangladesh, Nepal and Sri Lanka)

Effective Nov 26, 2016, JetPrivilege Platinum members booked under the Deal Fare Choices in Economy will be eligible for a cabin upgrade for travel within the Indian Subcontinent.

International

A JetPrivilege member can use their JPMiles for Cabin Upgrade for a Non-JetPrivilege member only when the Non-JetPrivilege member is booked to travel on Saver and above Fare Choices in Economy and on all Fare Choices in Première. Non-JetPrivilege members can use the Cabin Upgrade Vouchers of JetPrivilege Members for themselves only when booked to travel on Classic and above Fare Choices in Economy and on all Fare Choices in Première.

Effective Jun 30, 2018 onwards your JPMiles will never expire as long as you have done an 'Eligible Activity' in the last 18 months.

On the last day of each month, the system will review every JetPrivilege Account for an Eligible Activity during the Review Period (the previous 18 months); if there is an Eligible Activity then all JPMiles earned, irrespective of their accrual date, will not expire & will be extended by another month. This cycle of review will be undertaken at the end of every month for a rolling historic 18-month period & as long as a member undertakes an Eligible Activity, the validity of JPMiles for the member will keep getting extended.

An Eligible Activity entails:

• Flying with Jet Airways, Etihad Airways or transacting with any of the programme's 150+ partners

• Redeeming JPMiles for an Award Flight on Jet Airways or it’s airline partners to 1,000+ destinations

• Redeeming JPMiles for 1,000+ rewards across categories on JetPrivilege Reward Store

Note: There will be no change to the validity dates of JPMiles accrued prior to Jun 30, 2018. For e.g. If 100 JPMiles are up for expiry in July 2020, they will be reviewed for expiry basis the new Activity based expiry rule only on Jul 31, 2020 and not before thereby honoring the expiry dates they were marked for.

To read the FAQ's, click here.

For Terms & Conditions, click here.

Upgrade Voucher

Eligibility for a one-cabin upgrade using Upgrade Vouchers are now dependent on your membership Tier status and 'Fare Choices'.

The number of vouchers required for a one-cabin upgrade will continue to be based on the travel distance (TPM).

Usage of Upgrade Vouchers is prohibited while travelling on Award Tickets, which includes booking class X, D and R.

^Baggage Allowance is based on piece and weight concept and is dependent on the airline and destination.

#Priority Bag Tagging is not applicable on Etihad Regional (F7) marketed & operated flights and Jet Airways codeshare flights operated by Etihad Regional.

** For a detailed list of lounges, click here.