Loading Icon

Domestic flight operations from Terminal 2 (T2), Mumbai Airport

Effective Mar 15, 2016, all Jet Airways domestic flights will operate from Terminal 2 (T2) at Mumbai’s Chhatrapati Shivaji International Airport.

The migration of domestic operations to T2 will provide guests with a significantly enhanced, seamless and hassle free transfer experience.

Guests will now be able to transfer from domestic to international flights within 75 minutes and from international to domestic flights within 90 minutes.

Here’s a quick guide to ensure your experience at the new terminal is seamless.

Check-in

When travelling on a Jet Airways domestic flight, you can check-in at any of our 41 exclusive check-in counters at islands K,L, M and P.

Check-in for Domestic flights (For non-JetPrivilege members)

Timings Class Island Counter number
0700 - 2200 IST ClassEconomy IslandL Counter number8 to 11
ClassPremière IslandP Counter number10 and 11
2200 - 0700 IST ClassEconomy IslandM Counter number11 to 13
ClassPremière IslandP Counter number12

Check-in for Domestic flights (JetPrivilege members)

Timings Class Island Counter number
0700 - 2200 IST ClassEconomy IslandL Counter number1 to 4
(For JetPrivilege Platinum members)
Counter number5 to 7
(For JetPrivilege Silver & Gold members)
ClassPremière IslandP Counter number9 and 10
2200 - 0700 IST ClassEconomy IslandL Counter number1
(For JetPrivilege Platinum members)
Counter number2 and 3
(For JetPrivilege Silver & Gold members)
ClassPremière IslandP Counter number10

Baggage drop

Timings Flight type Island Counter number
0700 - 2200 IST Flight typeDomestic IslandM Counter number1 to 7
ClassInternational IslandK Counter number9 to 12
2200 - 0700 IST Flight typeDomestic IslandM Counter number1 to 7
ClassInternational IslandM Counter number8 to 11

Wheelchair

Timings Flight type Island Counter number
0700 - 2200 IST Flight typeDomestic IslandL Counter number14
ClassInternational IslandK Counter number13
2200 - 0700 IST Flight typeDomestic Island- Counter numberCheck-in avaiable at all
Jet Airways counters
ClassInternational IslandK Counter number14

For an enhanced check-in experience, use any of our 16 self check-in kiosks located near the Jet Airways check-in counters.

Way to the security

Once you have completed the check-in formalities, use the escalator opposite the Jet Airways Check-in counter to proceed to the security hold area located (at level 3). Please follow the signage to the security hold area.

Ticketing counter

Our ticketing counter is located inside the terminal building between Departure gates 6 and 7.

How to get to T2?

Terminal 2 is conveniently accessible by public transport networks of the Mumbai Suburban Railway, Mumbai Metro Rail, BEST Buses, Taxis and Auto rickshaws.

  • Nearest Railway Station – Andheri
  • Nearest Metro Station - Airport Road Station, near Leela Hotel

Departures - Level 4

Guests travelling by chauffeur-driven cars or taxis can drive to the departure gates at Level 4 through the Sahar elevated access road. Guests travelling on Jet Airways domestic flights must alight at Gate 7.

Two-wheelers and three-wheelers are not permitted on the elevated road. All two-wheelers, three-wheelers and local city buses will access Terminal 2 using a dedicated lane through the existing Sahar Road.

Guests travelling by rickshaw will alight at the rickshaw stand located on the ground level of the multi-level car park. Please estimate an additional 15 minutes to walk from the rickshaw drop off point to the check-in area.

Route Map to T2

Arrivals

Based on your travel arrangements from the airport, kindly proceed to the following levels:

  • Level 1 - Prepaid taxis

  • Level 2 - Private cars or hotel transportation

Guests using three-wheelers or city bus services must proceed to P4 at the multi-level car park on Level 2.

Quick Facts about T2

  • Four times the size of the previous Terminal 2 building

  • 4 levels with direct access to multi-level car parking

  • Passenger capacity of over 45 million guests per annum

  • 188 Check-in counters

  • 42 Self Service Kiosks

  • 60 Departure Immigration counters

  • 80 Arrival Immigration counters

Back To Top