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Mobile Check-in

Now enjoy seamless check-in on the go with our all new Self Check-in service for Mobile. You can check-in using your mobile device on jetairways.com or Mobile App. To download Mobile App, click here.

Mobile check-in Features:

  • Mobile check-in lets you select your preferred seat for a nominal charge and avail e-Boarding Pass. The e-Boarding Pass and the payment receipt will be sent to your email address.

  • Mobile check-in is available for:

    • Guests holding a valid Jet Airways booking reference (PNR), purchased directly with us or through a travel agent.

    • A maximum of 9 guests per PNR and Group PNRs with a maximum of four segments.

    • Guests holding a valid and confirmed eTicket only.

    • Guests departing from an airport which is online with our check-in system. Please to view the list of cities and airports where Mobile check-in is available.

    • Guests travelling with child and / or infant.

    • Guests booked on onwards codeshare and Interline flights.

    • Guests fulfilling the check-in time window criteria (Please refer the below check-in window table).

    • Re-print of boarding pass at check-in counter or Kiosk has to be completed before counter closure time.

Guests who Web Check-in 12 hours or more prior to departure would need to pay a nominal charge to pre reserve their seat.

Check-in window criteria

ClassCategoryCheck-in within IndiaInternational Check-in
ClassFirst Class CategoryAll Check-in within IndiaN/A International Check-in48 to 2 hour prior departure
ClassPremière CategoryAll Check-in within India48 to 1 hour prior departure International Check-in48 to 2 hour prior departure
Economy CategoryJetPrivilege Platinum / Gold Check-in within India48 to 1 hour prior departure International Check-in48 to 2 hour prior departure
CategoryAll other guests Check-in within India24 to 1 hour prior departure International Check-in24 to 2 hour prior departure

Reporting time at the airport

  • Flights within India: 45 minutes prior to departure.

  • International flights: 60 minutes prior to departure.

  • Guests travelling with check-in baggage, must present their bags along with a valid photo ID at the airport check-in counter well in advance of the boarding time.

  • Please note, Check-in counters at Dubai airport will close 75 mins prior to departure.

Amendment to boarding card information on flights from Dubai

In view of the recent amendment by the Dubai Airport authorities, please note that the Gate Number for your flight will not be mentioned on your boarding pass, effective January 24, 2017.

Guests will be required to check the Flight Information Display Screen (FIDS) at Concourse and the terminal building to note the designated Boarding Gate Number for their flight. Guests may check this information within 90 minutes prior to scheduled departure.

Our check-in counters close 75 minutes prior to flight departure. Request all guests to arrive at the check-in counters in advance to ensure a seamless travel experience.

Important notes for International travel

  • Guests carrying a printed e-Boarding pass would need to exchange the same for a boarding pass issued at the airport check-in desk. The boarding pass will be reissued only upon verification of the Guest’s travel documents.

  • Guest holding a valid Boarding Pass must report to the boarding gate at least 60 minutes prior to flight departure for verification of their travel documents.

  • The Check-in process at the airport counters will commence 3 hours prior to flight departure.

  • For US and Canada, due to Secure Flight requirements, guests will be permitted to Mobile check-in upto 48 hours prior to flight departure. However, Mobile boarding pass (es) will be generated only within 24 hours prior to flight departure. In case guests have Mobile checked-in 48 hours prior to flight departure, we request them to revisit our mobile site or mobile app 24 hours prior to flight departure to generate their e-boarding pass(es).

Baggage drop facility for Mobile check-in

Guest travelling with check-in baggage can visit our bag drop counter for quick bag drop access. Please to see the list of airports that have the bag drop facility.

For other stations guest can proceed to the check-in counter with their e-Boarding Pass.

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