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Manage Booking

Start your maanage booking process by providing First Name , Last Name and your PNR .manage booking process involves 3 steps. clicking on 'manage booking' button opens the jet airway site in secure environment. Once error occur, click tab key to fill required fields

Manage Booking Form

First Name (required)

Last Name (required)

PNR (required)

Take control of your booking

Retrieve and re-print your eTicket
Amend your flight and /or date of booking (excluding multi-city itineraries)
Cancel and refund your booking(s)
Update your contact and frequent flyer number
Update your meal preference
Update your passport and immigration data
- Advance Passenger Information System (APIS)
- Secure Flight Passenger Data (SFPD)

Manage Booking is available for

etickets that have a valid / un-utilised travel itinerary
Guests holding a confirmed eticket
Up to 1 hour prior to departure for flights within India
Up to 3 hours prior to departure for international flights

Zero Penalty Fees

Jet Airways now introduces 'Zero Penalty Fees' for changes or cancellations within 24 hours of booking on jetairways.com or Jet Airways mobile app. Now enjoy complete peace of mind with the freedom to change or cancel your travel itinerary within 24 hours of booking. To cancel or amend your booking, simply use the Manage Booking facility on jetairways.com

Terms and Conditions:

This facility is applicable only for bookings made and tickets issued on jetairways.com or Jet Airways mobile app.
Cancellation or Change can be availed within 24 hours from the booking creation and must be done using the Manage Booking Facility on jetairways.com.
Guest will not be able to avail this feature offline.
In case of a change to the booking, only the penalty fees will be waived off. Any additional amount to be paid due to the increase in fare will be charged to the guest.
The Manage Booking facility can be accessed for bookings up to 1 hour prior to departure for flights within India and up to 3 hours prior to departure for international flights.
Jet Airways reserves the right at any time, without prior notice to add, alter, modify, change or vary all or any of these terms and conditions or to replace wholly or in part, the above offer by another offer, whether similar to above offer or not, or to withdraw it altogether.

Exceptions:

JetPrivilege Award booking(s) will not be entitled to the 'Zero Penalty Fee' benefit.
Flight + Hotel booking(s) will not be entitled to the 'Zero Penalty Fee' benefit.
'Fare Lock' bookings will not be entitled to the 'Zero Penalty Fee' benefit
‘Zero Penalty Fee’ benefit will not be eligible for changes to tickets booked on jetairways.com using Net Banking, Cash cards, Maestro debit cards, American Express credit cards and Diners credit cards.
Tickets purchased using 'Cash on Delivery' as a payment option will not be entitled to the 'Zero Penalty Fee' benefit.
Convenience Fee for bookings will not be refunded in case of cancellation.

Frequently Asked Questions

If you have booked your ticket through a travel agent, please check for the airline Booking Reference (PNR) on your eTicket or with your travel agent.

Reissuing of tickets online is not available for promotional bookings and for changes from a higher to lower fare(s). Click here to know more.

To make any further payments through manage booking use the original Debit / Credit card which was used at the time of ticketing your booking on jetairways.com