Frequently Asked Questions
Please select the Category:
Booking on IVR
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Questions related to selected category:
What is Manage Booking?
How do I benefit from using Manage Booking?
Who can use Manage Booking?
What can I do through Manage Booking?
How do I access Manage Booking?
If my booking contains flights, which are not with Jet Airways, can I still access Manage Booking?
Which bookings can I use to access the Manage Booking facility?
If I update my booking through the Manage Booking facility, how do I know that the changes have been stored in my booking?
Can I change my origin and destination through the Manage Booking facility?
Can I cancel the itinerary and obtain refund?
I am unable to travel and would like to transfer the ticket to another person. Can I amend the name online?
How can I reprint my eTicket itinerary?
How can I add my JetPrivilege number, change meal request or update other changes in my itinerary?
How many days prior to my travel can I use Manage Booking?
How many times can I make use of Manage Booking?
Can I use Manage Booking, if I have booked on the phone at the Call Centre but paid online (OPS)?
Can I cancel the ticket and use the same ticket for future use?
If I want to book my meals online, how much advance notice do I have to give?
Can I receive an email confirmation of the updates I make through Manage Booking?
Which bookings can I use to cancel/refund on Manage Booking facility?
Who all are eligible for using cancel/refund facility on Manage Booking?
Can I cancel/ refund my entire booking on Manage Booking facility?
Until what time, can I cancel/ refund my booking online?
If I am unable to travel and would like to transfer the ticket to another person, can I amend the name online?
Can I cancel the segments and make the ticket open dated?
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