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Terms and Conditions - American Express

Annual / Renewal Fees

  • Annual Fees will be charged in first month’s credit card statement upon approval of your credit card and after completion of every 12 months thereon. JetPrivilege Platinum tier members will not be charged with Annual/Renewal Fees until they maintain their JetPrivilege Platinum tier.

  • The Welcome benefits (Welcome Bonus JPMiles and Complimentary one way ticket ) will be available on payment of annual fees/renewal only.

 

Complimentary Air Travel

  • Upon payment of First year and Renewal fees, Jet Airways American Express Platinum Credit Card members are entitled to receive a one-way base fare waived free ticket.

  • The free ticket code entitlement is for Jet Airways American Express Platinum Credit Card primary cardholders only.

  • The free ticket code entitles the primary cardholder to receive a waiver of the base fare component on one-way revenue tickets for travel on Jet Airways domestic flights within India. The card holder will have to bear the charges such as taxes, surcharges and other levies as applicable on the ticket at the time of booking and/or travel.

  • Tickets against free travel should be booked at least 14 days prior to the travel date. Seats under this offer are subject to availability. Jet Airways or American Express does not guarantee availability of seats under this Offer.

  • Payment of other applicable components viz. surcharges, taxes, levies, fees etc will have to be borne by the cardholder.

  • The payment for the amount must be made using the Jet Airways American Express Platinum Credit Card only.

  • The free ticket code is valid only for travel in Economy Cabin and on select booking fare classes.

  • The free ticket code is voluntarily transferable.

  • The free ticket code is valid for six (6) months, for booking and travel (outbound and inbound), from the date of issue of the promotion code (both days inclusive).

  • The free ticket code will not be extended after the expiry of its validity date.

  • Jet Airways will email the cardholders unique free ticket code on the email address as recorded in American Express Platinum credit card account within a period of 45 working days after the first charge taken by the cardmember on the Jet Airways American Express Platinum credit card.

  • To avail of the base fare waiver each eligible card member will be given a unique promotion code which will be mentioned in the e-mail communication.

  • The free ticket promotion code can be redeemed only through jetairways.com, India country site.

  • The card holder will need to enter the free ticket promotion code in the promotion field on jetairways.com.

  • The free ticket promotion code will be available for one time usage only and will become invalid upon utilization.

  • Payment of taxes / surcharges / fees / applicable levies and ticketing must be done instantly at the time of redeeming on www.jetairways.com.

  • In event a cardholder uses the free ticket promotion code of another Jet Airways American Express Platinum Credit card holder without the original owner’s consent then the cardholder who has utilized such codes will have to pay Jet Airways (India) Limited the amount of discount benefits availed against such codes.

  • The free ticket code entitles to a base fare waiver only on direct one way flights within India.

  • Once booked and ticketed under a particular guest name, the ticket is non - transferable.

  • Once booked and ticketed, if the guest is unable to fly on the date of travel, then he/she can cancel the ticket and get the refund of the amount booked or get it re-issued but as per the terms of ticketing for the fare class in which the ticket was booked.

  • If the ticket is cancelled, then the amount of refund will be less of the base fare amount which was waived off.

  • Upon cancellation of the original booking, the free ticket code will be deemed utilized and will not be reinstated under any circumstances.

  • Cancellations / Refund / Reissues will be subject to Jet Airways / JetKonnect ticketing policies and rules governing cancellation / refund / reissues of fares, fees, taxes, surcharge, levies and will be subject to other applicable additional charges.

  • The card holder or guest cannot make new bookings against the cancelled booking and seek to re-utilize the free ticket code.

  • In the event cardholder has availed of the free ticket promotion code issued to him at the time of enrollment / annual renewal and if the card holder wishes to close his/her credit card account with American Express then the annual fees will not be refunded to the card holder in case the fees have been paid. In case the fees have not been paid but the cardholder has utilized the free ticket code, then the cardholder will have to make payment for the amount of base fare waived off.

  • Certain airports in India levy an airport development fee for every domestic travel. Such taxes are charged at the time of booking. Certain airports also levy additional charges at the time of actual travel. In case of cancellation of travel, refund of such taxes will be subject to policies governing refund of such taxes/levies.

  • All Card holders waive any and all rights of claim with regards to the Offer against Jet Airways (India) Limited.

  • The decision of Jet Airways (India) Limited will be final and binding on all the card holders participating in this offer and that the same is non-contestable.

  • Jet Airways (India) Limited and American Express reserves the rights to change, amend, withdraw and / or alter any of the terms and conditions of this Offer at anytime without prior notice of giving any reasons.

  • This Offer is an independent offer and cannot be combined with any other promotional offer from Jet Airways / JetKonnect including the base fare waiver ticket offer available on the Jet Airways - American Express Platinum Credit Card.

  • This Offer is subject to the applicable rules and regulations as may be in force in respective jurisdictions / states.

  • This Offer is purely optional to people traveling on Jet Airways / JetKonnect.

  • The carriage is subject to Jet Airways/JetKonnect regulations relating to the conditions of contract respectively and all other terms and conditions regarding Jet Airways/JetKonnect policies and procedures.

  • Disputes, if any, will be subject to Indian laws and shall be subject exclusively to the jurisdiction of the courts in Mumbai.

  • Payment of fees/service charges / all other amounts due from the card holder to American Express from usage of the Jet Airways American Express Platinum Credit Card by the card holder under this offer and/or otherwise will be governed by American Express terms and conditions and the card member terms and conditions.

  • American Express does not hold any warrant or make any representation of the availability, delivery,quality,merchantability or suitability of offer and / or products/services under this offer and that Jet Airways / JetKonnect shall be solely liable for the same.

  • Any disputes regards the availability, delivery, quality, merchantability or suitability of this offer and/or products/services must be addressed by the card member in writing to Jet Airways directly and that American Express will not entertain any communication in this regard.

  • American Express will not be liable for any loss or damage whatsoever that may be suffered or for any personal injury that may be suffered to the card holder directly or indirectly, by use or non-use of products / services under this Offer.

  • Jet Airways or American Express will not be responsible in case the email address provided is incorrect or if the mail bounces back due to any reason.

 

5% Online Discount

  • The discount will be applicable on international flights originating from India only and if the payment is made in INR currency only. In event if the cardholder is trying to book any international flight originating out of India and the payment is in international currency, the online discount will not be applicable. For example if a cardholder is booking Dubai-Bombay on jetairways.com (India country site) and the payment is to be made in AED then the discount will not be applicable.

  • Jet Airways American Express Platinum Credit Card members are entitled to receive a discount of 5% Base Fare discount for every revenue booking made online bookings at jetairways.com / jetkonnect.com.

  • Jet Airways American Express Platinum Credit Card members will require to quote the promotion code “JTAMEX” in the “Promotion Code” field at the time of choosing his / her itinerary on jetairways.com / jetkonnect.com.

  • The online discount code entitles the cardholder to receive a discount of 5% on base fare on one-way or return revenue ticket for travel on Jet Airways / JetKonnect domestic and international flights.

  • The discount is available only for Jet Airways marketed and operated, JetKonnect marketed and operated, Jet Airways marketed and JetKonnect operated or JetKonnect operated and Jet Airways marketed codeshare flights. Jet Airways marketed and other airline operated codeshare flights or interline travel booked on jetairways.com / jetkonnect.com is not eligible for the discount.

  • The online discount is available only for travel in Economy cabin and in any booking fare class excluding award travel on Jet Airways / JetKonnect. Eligible booking classes on jetairways.com are as follows – Y, M, T, U, N, L, Q, S, K, H, V, O, W and jetkonnect.com are as follows - Y, U, K, S, H, E, X, N, Q, M, O, G (excluding 9W*/OAL, Interline, Award Travel & Groups).

  • The online discount code is voluntarily transferable.

  • The discount promotion code can be redeemed only through the Indian site of jetairways.com or jetkonnect.com.

  • The online discount code will be available every time a cardholder books revenue tickets on www.jetairways.com or www.jetkonnect.com, India country site.

  • Under the online discount offer; 5% of the base fare component of the ticket will be discounted. The cardholder will have to bear remaining base fare in excess of discounted 5%, along with additional charges such as fees, taxes, surcharges and other levies as applicable on the ticket at the time of booking and/or travel.

  • Payment of taxes / surcharges / applicable levies and ticketing must be done instantly at the time of redeeming on jetairways.com/ jetkonnect.com.

  • Payment for balance fare and applicable taxes / surcharge / levies must be made using the Jet Airways American Express Platinum Credit Card only.

  • Black-out periods or restrictions could apply.

  • Once booked and ticketed under a particular guest name, the ticket is non - transferable.

  • Once booked and ticketed if the guest is unable to fly on the date of travel, then he / she can cancel the ticket and get a refund of the amount booked or get it re-issued but as per the terms of ticketing for the fare class in which the ticket was booked.

  • If the ticket is cancelled, then the amount of refund will be less of the discount amount availed.

  • Cancellations / Refund / Reissues will be subject to Jet Airways/JetKonnect ticketing policies and rules governing cancellation / refund / reissues of fares, fees, taxes, surcharge, levies and any other applicable additional charges.

  • The discount code is available for use only through jetairways.com / jetkonnect.com. If the cardholder cancels the ticket and makes a fresh booking through any other channel against the original booking then the benefit of the Offer will not be applicable.

  • Certain airports in India levy an airport development fee for every domestic / international travel. Such taxes are charged at the time of booking. Certain airports could also levy additional charges at the time of undertaking the journey. In case of cancellation of travel, refund of such taxes will be subject to policies governing refund of such taxes / levies.

  • All Card holders waive any and all rights of claim with regards to the Offer against Jet Airways (India) Limited.

  • The decision of Jet Airways (India) Limited will be final and binding on all the card holders participating in this offer and that the same is non-contestable.

  • Jet Airways (India) Limited and American Express Corp. reserves the rights to change, amend, withdraw and / or alter any of the terms and conditions of this Offer at anytime without prior notice of giving any reasons.

  • This Offer is an independent offer and cannot be combined with any other promotional offer from Jet Airways / JetKonnect including the base fare waiver ticket offer available on the Jet Airways American Express Platinum Credit Card.

  • This Offer is subject to the applicable rules and regulations as may be in force in respective jurisdictions / states.

  • This Offer is purely optional to people traveling on Jet Airways / JetKonnect.

  • The carriage is subject to Jet Airways / JetKonnect regulations relating to the conditions of contract respectively and all other terms and conditions regarding Jet Airways / JetKonnect policies and procedures.

  • Disputes, if any, will be subject to Indian laws and shall be subject exclusively to the jurisdiction of the courts in Mumbai.

  • Payment of fees/service charges / all other amounts due from the card holder to American Express from usage of the American Express Platinum Credit Card by the card holder under this offer and / or otherwise will be governed by American Express terms and conditions and the card member terms and conditions.

  • American Express does not hold any warrant or make any representation of the availability, delivery, quality, merchantability or suitability of offer and/or products/services under this offer and that Jet Airways / JetKonnect shall be solely liable for the same.

  • Any disputes regards the availability, delivery, quality, merchantability or suitability of this offer and/or products/services must be addressed by the card member in writing to Jet Airways directly and that American Express will not entertain any communication in this regard.

 

Welcome Bonus JPMiles

  • Jet Airways American Express Platinum Credit cardholders will qualify for Welcome Bonus miles upon undertaking first spend transaction on his/her credit card.

  • No minimum amount applicable for this Bonus A spend transaction on additional cardholder’s account will qualify primary cardholder for First Swipe Bonus JPMiles.

  • A spend transaction on supplementary cardholder’s account will qualify primary cardholder for First Swipe Bonus JPMiles.

  • Welcome Bonus JPMiles will be credited to cardholder’s JetPrivilege account within a period of 45 working days post the first spend transaction on his/her credit card.

  • Welcome Bonus JPMiles is a one-time bonus.

  • Credit card fees and other applicable charges will not qualify for Welcome Bonus JPMiles.

 

Annual Renewal Bonus

  • At the time of Annual Renewal on payment of the renewal fees, card holders will earn 5000 Bonus JPMiles post 90 days of annual card renewal date.

  • Annual Renewal Bonus JPMiles is a one-time bonus.

  • Credit card fees and other applicable charges will not qualify for Annual Renewal Bonus JPMiles.

 

Spends JPMiles

  • Jet Airways American Express Platinum Credit cardholders will qualify to earn Spends JPMiles upon undertaking spends transactions. Spends JPMiles will reflect in the cardholder’s JetPrivilege account within a period of 45 working days after the spend transaction on the credit card.

  • Supplementary credit cardholder’s Spends JPMiles will reflect into Primary cardholder’s JetPrivilege membership account.

  • In event of a spends transaction reversal proportionate Spends JPMiles will be negated from the card holder’s subsequent Spends JPMiles.

 

Online Bonus JPMiles:-

  • Cardholder earn Online Spends JPMiles upon purchase of revenue airline tickets on jetairways.com or jetkonnect.com.

  • Online Spends Bonus JPMiles will reflect in the cardholder’s JetPrivilege account within a period of 45 working days after the transaction on the credit card Purchase of redemption tickets or any other merchandise apart from revenue.

  • Purchase of redemption tickets or any other merchandise apart from revenue tickets will not qualify for Online Bonus JPMiles.

  • Supplementary credit card holder’s Online Spends JPMiles will be credited into primary cardholder’s JetPrivilege membership account.

  • In event of a ticket cancellation proportionate Online Bonus JPMiles will be negated from the cardholder’s account.

 

Dedicated Check-In

  • Jet Airways American Express Platinum Credit Card holders will qualify for Dedicated check-in facility on Jet Airways and JetKonnect flights.

  • This facility is available to primary cardholders only and on domestic flights only.

  • Card holder can avail of Dedicated check-in upon producing their credit card at.

  • Dedicated check-in counter available in metro cities. In Non-Metro cities, Jet Airways American Express Platinum Credit Card holders can check in at the Premiere check in counter.

  • Partner Airline or codeshare flights will not qualify for this facility.

 

Excess Baggage Allowance

  • Jet Airways American Express Platinum Credit Card holders will be entitled to 10kgs of excess baggage waiver for travel on Jet Airways and JetKonnect flights within India.

  • Excess baggage waiver will not be applicable on ATR/ partner airline/ codeshare / international flights.

  • Card holders can avail only higher of Excess Baggage Allowance on his/her credit card or JetPrivilege Tier Allowance. Card holders cannot club both the allowances.

 

Priority Pass™ Membership

  • Jet Airways American Express Platinum Credit Card holders will qualify for the Priority Pass membership.

  • Card holders will receive the Priority Pass membership form in the credit card Welcome Kit, which they need to fill up and send to American Express at the address mentioned in the application form.

  • The Priority Pass annual membership fee of US$99 is waived for Jet Airways American Express Platinum Credit Card holders.

  • Lounge visits are subject to a per person visit charge. Priority pass cardholders/ any accompanying guest(s) will have to pay a lounge visit fee of US$27 per visit which would be charged to their Jet Airways American Express Platinum Credit Card.

  • When presenting priority pass card on entering the lounge, the lounge staff will take an imprint of the card and issue a “record of visit” voucher to the card holder or make a log entry. While it is the responsibility of the lounge staff to ensure a voucher imprint/log is made of the priority pass card, the card holder is responsible for ensuring the record of visit voucher/log reflects their own usage and that of any guests at the time of using the lounge.

  • For detailed list of Priority Pass lounges and complete terms & conditions, please visit www.prioritypass.com

 

American Express Lounge - Delhi and Mumbai

  • Only Basic Jet Airways American Express Platinum Credit Card members may access the American Express Lounge.

  • Applicable charges will be levied for any additional guest. The entry fee (whenever applicable) would be charged to your American Express Card.

  • To access the lounge, eligible Jet Airways American Express Platinum Credit Cardmembers must show their valid, unexpired Jet Airways American Express Platinum Credit Cardmembers along with airline ticket/boarding pass for travel on the same day.

  • Eligible Cardmembers and guests must adhere to all house rules, terms and conditions of all American Express Lounge/s.

  • Access to the Lounge is subject to availability.

  • American Express is neither responsible nor guarantees the quality of the goods/services and nor is it liable for any defect or deficiency of goods or services provided by any third party.

  • American Express shall not be liable whatsoever for any loss/damage/claim that may arise out of use or non-use of any goods or services availed by the Jet Airways American Express Platinum Credit Cardmember under this offer.

  • All benefits provided at the American Express Lounge are subject to change and/or cancellation at any time without prior notice.

  • Complimentary entry for accompanying children (below 12 years).

  • An authorization for an amount of Rs.2 will be charged on the Card for validation purposes.

 

Other Lounges

  • Eligible Cardmembers will get access to the respective Lounges and food & beverages as offered by Premium Port Management Company Pvt Ltd/ Devyani International Ltd /Believe Trade Link Private Limited.

  • Any dispute with regard to the services availed at the lounge shall be directly taken up with the Lounge authorities and American Express shall have no liability whatsoever in this regard.

  • Programme is open only for Cardmembers carrying a valid Jet Airways American Express Platinum Credit Card issued in India. Only one entry per Cardmember will be permitted.

  • An amount of INR 2.00 (Rs.2/-) will be charged on the card at the lounges which are entitled for complimentary access. This charge will be borne by the Basic Jet Airways American Express® Platinum Credit Card.

  • The programme is applicable till December 31, 2014.

  • The programme can be modified, amended, changed or revoked anytime by American Express without prior intimation.

  • The access to lounges will be available on a first come first serve basis & subject to availability of space. Charges need to be paid via American Express Card.

  • Respective lounges reserve the right to admission to the lounges and their premises.

  • Lounges can modify their lounge services, operational hours, rates without any prior intimation.

  • All taxes are as on date and subject to modification without prior notice.

 

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