Please select your country of residence to view relevant information, fares and special offers.
---Choose Your Country---
United Arab Emirates
United States of America
---Choose Your Language---
Remember my selection
If your country of residence is not listed above, please select the Global site.
Plan Your Travel
Product and Services
Board of Directors
Code of Conduct
Our Mission Statement
Jet Airways - Etihad Strategic Alliance
Through Check-in Partners
Benefits and Privileges
Redeem JPMiles Online
Award Flights Finder
Redeem JPMiles Online
Other Check-in Options
Passports and Visas
Customs, Currency & Airport tax
Time Zone Converter
Flight Status Notification
Book Chauffeur Service
Electronic System For Travel Authorization (ESTA)
On Ground Services
Secure Flight Passenger Data
Class of Service
Convenience & Safety
Infant and Child Care
Travelling with Pets
Special Baggage Fares
Bookmark this page
Email this page
Print this page
------Airports within India-----
Chhatrapati Shivaji International Airport
Getting to / from airport
Airport Facilities & Services
Distance to city from airport:
25 Kms from Domestic Airport to City Centre
You can reach the City from Mumbai Airport via a Pre-Paid Taxi (booth located at the Arrivals, inside the terminal building), hail a Black & Yellow Taxi / Rikshaw, or avail of the BEST Bus Services.
Jet Airways Flights:
A total of 97 departures and arrivals at T1B
Ticketing counters: Jet Airways Ticketing Counter located at T1B / Gate A and JetKonnect Ticketing Counter located at T1B / Gate B
Check-in counters: Check-in for any Domestic flights is available at all Jet Airways / JetKonnect Counters at T1B. The check-in counter closes 45 mins prior to departure time. Check-in for Premier class guests on separate counters for ease and convenience of check-in.
Transfer Counter: Not available
For information on departure of international flights from Terminal - 2 (T2), please
Transfer between Terminals:
It is only a 5 min walk between T1B and T1A - T1C.There are coaches run by MIAL (Mumbai International Airport Limited) between all the terminal buildings ie. T1A / T1B-T1C and the International Terminal T2.
Baggage carousels are located in the Arrivals Hall. Information monitors display flight number and the sector. Baggage Services Office is located in the Arrivals, in case of any assistance with baggage. There is also a Customer Service Desk in case of any inquiries with tranfers for onward connections.
Two-wheeler parking is available near the Golden Chariot Restaurant. Four wheelers have separate parking areas. Further, General and Premium parking is available just outside the the Terminal Building.
The pre-paid taxi booth is located at the Arrivals, inside the terminal building. Alternativelty, you may wish to hail a Black & Yellow Taxi / Rikshaw. Be sure not to get cheted though. All taxi / rikshaw drivers carry a fare card. Be sure to check for the same.
BEST Buses are available to various locations in the city. The Bus Stop is located at the rear end of the parking lot.
Pre-paid taxi booking counter available at the arrivals, inside the terminal building. To name a few - Mega Cabs, Meru Cabs and Silver Cabs
Located throughout the airport.
Baby Care Rooms:
Baby stollers available at T1B / Gate 2 with the MIAL Manager
Airtel Internet Kiosks are located near the seating area besides Cafeccion Express at Security Hold Area (SHA) - II
Centrum Money Changer and PFCO Money Changer Counter located at T1B Security Hold Area (SHA) - I, Pheroze Framroze Money Exchange Counter located at the Arrivals
STA / ISD / PCO Booth located at T1B / Gate 1 & Gate 2
Canara Bank ATM and IndusInd Bank ATM located at - T1B / Gate 2, SBI ATM Machine near the pre-paid taxi counter at the arrivals, inside the terminal building
Trolley Banks are located at T1B near Gate 1 and Gate 2
Meet and Assist:
Mumbai International Airport Limited (MIAL) HelpDesk counter located at T1B, Arrivals. Please inform the Jet Airways personel in case you may require any assistance with Wheelchairs, mothers with infants or Young passengers travelling alone.
Mumbai International Airtport Limited (MIAL) Duty Managers Office No 9833301321
Medical Inspector (MI) Room - T1B / Gate 1
Post Box - T1B / opposite Gate 1
There are several Food Outlets and Retails Outlets before and after Secutity Hold Area (SHA)
There is a Clipper Lounge inside SHA, Phase 2 and a Carnation Lounge inside SHA, T1C
Mial also offers ambulance facilities. The ambulance service is provided by Topsline and Newlife Ambulance service. Their charges are Rs 750/ hr for cardiac and Rs 500/ hr for non-cardiac ambulance. Contact number is 022-6578900.
12 kiosk machines for ease of check-in installed near check-in counters and 2 installed near reservation counters
Offered to guest who fall under the vvip as well as vip list- Minsters, High court judge, President, Ambassadors, Governors ,Member of parliament etc
The smoking lounge is located at T1C
Terms and Conditions
Advertise with Us
Become an Affiliate
Customer Service Plan
Jet Airways Widgets
Subscribe for SMS / email
© Jet Airways (India) Ltd.