Your safety is of vital importance to us and your comfort comes right up with safety. Below are some guidelines for a safe and healthy travel.
Guests are requested not to buy any duty free items before boarding the aircraft / on the first leg of the journey. This is because all transit guests have to disembark and re-board in Brussels and have to undergo all security checks. During these checks, any liquid purchases will not be allowed and will be confiscated.
Guests can buy duty free after the security check in Brussels or on board during the second leg of their journey.
For example: Guests travelling on the Newark - Mumbai route are requested not to purchase duty free at Newark airport or on board during the Newark - Brussels leg of their journey. They can buy duty free in transit at Brussels after the security check or on board the aircraft from Brussels to Mumbai.
According to security regulations, guests are advised:
Not to accept any packets from unknown persons.
Not to leave baggage unobserved at any time, especially within airport area. Unattended baggage may be removed by Airport / Security Staff as an object of suspicion.
To declare before checking-in, if carrying any arms or explosive substances. Concealment is an offence under Aircraft Act and Rules.
To carry only one hand baggage, the sum of the three dimensions (viz. length, breadth and height) of which, should not exceed 115 cm.
Battery cells / dry cells carried in the hand baggage or in any electrical / electronic items are liable to be removed and the airline would not be in a position to hand-over the same at the destination. The same may be carried in registered baggage.
Dangerous Articles in Baggage
For safety reasons, dangerous articles, such as those listed below, must not be carried in guest's baggage.
Compressed gases (deeply refrigerated, flammable, non-flammable and poisonous) such as butane oxygen, liquid nitrogen, aqualung cylinders and compressed gas cylinders.
Corrosives such as acids, alkalis, mercury and wet cell batteries and apparatus containing mercury.
Explosives, ammunition, fireworks and flares. Ammunition including blank cartridges, hand guns, fireworks, and pistol caps.
Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches (these may be carried on the person),radioactive material, briefcases and attaché case with installed alarm devices. Oxidizing materials such as bleaching powder and peroxides.
Poisons and infectious substances such as insecticides, weed-killers and live virus materials.
Other dangerous articles such as magnetized materials, offensive or irritating materials.
As per the latest amendment to the Civil Aviation Requirement, Section 5, Series X, Part I issued by DGCA, guests onboard all flights are required to follow the prescribed guidelines for the use of mobile phones and Transmitting PED's (Personal Electronic Devices) on ‘Flight Mode’.
Prior to departure: Guests will be permitted to use their mobile phones while the aircraft doors are open, unless advised by the Captain. (i.e. during aircraft refueling, aircraft Radio Telephony communication; and pre-flight functions like entries in the FMS and GPS navigation system)
Guests will be required to switch off their Mobile phones and other portable electronic devices once the aircraft doors are closed. Flight Mode will not be permitted.
In-flight: Guests will be permitted to use Mobile phones and Transmitting PED’s on Flight / Airplane mode only after the seat belt sign has been switched off.
In case of any interference and for safety reasons, the Cabin Crew in charge may inform the guests to stop using their PEDs.
Prior to landing: Guests must switch off all electronic devices like Laptops, transmitting PED’s including mobile phones prior to landing.
After landing: After landing, guests will be permitted to use mobile phones once the aircraft clears the active runway. However this may not be applicable incase the landing takes place in low visibility conditions.
The Cabin Crew in charge will clearly mention low visibility conditions during the pre-landing announcement.
Prohibited Articles: Carriage of dry cell batteries, cigarette lighters, knives and blades, nail cutters, scissors, sharp instruments, screw drivers, pliers, tools, umbrellas, weapons, fire arms, ammunitions, toy replicas is prohibited in the passenger cabin.
Valuable Articles: Currency, precious metals, jewelry, negotiable instruments, securities, personal identification documents and other items of value are best carried with the guests in the cabin.
Restricted Articles: Medicines and toiletries in limited quantities which are necessary or appropriate for the guest during the journey, such as hair sprays, perfumes and medicines containing alcohol may be carried. Many of these listed articles can be carried as air cargo provided they are packed in accordance with cargo regulations.
What you can carry: Dry ice in quantities not exceeding 2.5 kilograms (5.5 pounds) per guest, used to pack perishables, as carry-on baggage only.
With approval of the carrier(s), small oxygen cylinders for medical use and small carbon dioxide gas cylinders worn by guest for the operation of mechanical limbs.
In-flight turbulence is not always avoidable. If prone to motion sickness, the following suggested measures could help:
Avoid a late evening with spicy food and alcoholic beverages the previous day.
Fear of flying
Especially on a first flight, a little apprehension is quite understandable, but a century of manned flight has made flying very safe. To help you relax and enjoy the flight, the following tips are recommended.
Adjust your seat in a reclining position - unless advised otherwise by the cabin crew.
Changes in cabin pressure
Suck on a boiled sweet. Your cabin crew would be delighted to provide you with boiled sweets.
Yawn, swallow saliva, and perform side-to-side movements of the jaw.
Avoid sleeping during take-off & landing.
Children should be given fluids to drink / sweets to suck on & infants / toddlers could benefit from sucking on pacifiers / milk bottles.
Pinch your nose and blow - especially during descent.
Finally, if you have a cold or ear infection, see your physician before flying. Use of Nasal Drops (as prescribed by your physician) is recommended before take-off & landing in these cases.
Food and Drinks
In-flight cuisine is yours to savor and enjoy. Sometimes changes in cabin pressure can cause mild bloating and discomfort. These simple steps will ensure that you enjoy your meal and flight:
Avoid heavy meals (may cause indigestion due to expansion of gases in the intestines) and over-indulgence in alcohol.
Drink plenty of fluids. Water and fresh juices are recommended. Avoid excessive intake of tea, coffee, aerated waters as these aggravate dehydration.
Aircraft Medical Kits
The contents and specifications of the First Aid Kits and Physician’s Kits carried on board the aircraft are laid down by the DGCA & cannot be modified without their approval. Guests are thus requested to carry all medications that they may require in-flight in their hand luggage.
Ensure the correct flight coupon is uplifted.
The boarding pass has correct flight number/date/time.
Ensure you get your baggage tag and it has the correct route/destination.
Check the boarding/departure time on the boarding pass. Always listen to the public address announcements.
If you are a JetPrivilege member, do not forget to quote your JetPrivilege membership number and ensure it reflects on your boarding pass.
Follow the security and safety regulations from our ground staff and in flight crew.
© Jet Airways (India) Ltd.