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JetKonnect FAQs

What is JetKonnect?

Jet Airways has consolidated its low fare service products, Jet Airways Konnect and JetLite under the JetKonnect brand. This new brand will offer economy cabin service with buy on board meals and Premiere service on select routes only.

How is the JetKonnect Première service different from what is available on the full service flights?

Our business class product, Premiere, on JetKonnect flights is identical to our full service product on Jet Airways in all aspects including seats, seat pitch, food and beverage, on-ground offerings such as special check-in counters, lounge access etc.

What happens to JetLite and Jet Airways Konnect?

With the introduction of JetKonnect, the JetLite brand will cease to exist. However, Jet Lite (India) Ltd. will continue to remain a legal entity and a 100% subsidiary of Jet Airways (India) Ltd. Jet Airways Konnect, currently operated by Jet Airways will be branded as ‘JetKonnect’.

What does JetKonnect Offer?

JetKonnect will be a dedicated low-fare service, with a mix of Boeing and ATR aircrafts with daily 400 flights to 56 destinations within India. With convenient schedules, reliable services and the option of flying Première on select routes with full meal service. Economy cabin guest will have the option to pre purchase their meals online or buy on board through the SkyCafé service.

How can I identify JetKonnect Flights?

Here’s an easy way to identify a JetKonnect flight through the flight number.
JetKonnect flight numbers will have:

Airline code S2 and flight number between 3000 and 4999 For EG: S2 4105 ( DEL - BOM)
Airline code 9W and flight number between 2000 and 2999 For EG: 9W 2023 (BOM - IXU)
Airline code 9W and flight number between 7000 and 7999 For EG: 9W 7041 (BOM - NAG)

Your boarding pass will be printed as JetKonnect.

What are the benefits available when travelling Première on JetKonnect?

All benefits for the Première cabin as available on Jet Airways full service flights will be available on JetKonnect flights wherever, Première cabin is available:

Dedicated cabin
More legroom
Comfortable wide seats in a 2 + 2 seating configuration
Complimentary welcome drink and Hot breakfast / snack / meal
Reading material
Tele Check-in
Lounge Access at domestic airports in India
Priority check-in at dedicated counters
Priority tagging for baggage
Additional baggage allowance, and much more!

Does JetKonnect have its own Website?

Effective 26 March 2012, JetKonnect will host a dedicated website, www.JetKonnect.com.

Can I make a booking for JetKonnect flights through the IVR (Interactive Voice Response)?

Yes, JetKonnect bookings can be made through our IVR at the call centre.

Does JetKonnect have a separate frequent flyer programme?

No, Jet Airways and JetKonnect have a common frequent flyer programme – JetPrivilege.

Can JetPrivilege members earn and redeem JPMiles on JetKonnect?

Yes, JetPrivilege members can earn and redeem JPMiles on all JetKonnect flights.

How many JPMiles can I earn for travel on JetKonnect flights?

As a JetPrivilege member, you can earn JPMiles based on the class of travel.

For more information, please click here.

What are the JetPrivilege benefits available when traveling JetKonnect?

As a JetPrivilege member you will enjoy the following benefits:

Increased JPMiles earning
Bonus JPMiles for Online Booking and Web Check-in services, availed
Tele Check-in
Additional Baggage allowance
Lounge access

With the introduction of Première cabin on JetKonnect, you will be able to earn more JPMiles for travel in Première. Additionally, you will also be able to avail of an upgrade against Upgrade Vouchers, JPMiles Upgrade or Cash Upgrade, as applicable. For more information, please click here.

Yes. Partner Airline members will be able to earn and redeem JPMiles when traveling on JetKonnect. Additionally, the following benefits will be applicable:

On code-share flights operated by JetKonnect and marketed by SN brussels Airlines	Lounge Access	First/ Business Class check-in	Extra Baggage Allowance	Priority luggage handling
Brussels Airlines Platinum mbr	NO	NO	20 Kgs.	NO
Brussels Airlines Gold mbr	NO	NO	10 Kgs.	NO

Will I get lounge access if I am a JetPrivilige member?

JetPrivilege Platinum and Gold members flying on JetKonnect are entitled to Lounge Access. This facility is not applicable to Blue, Blue Plus and Silver JetPrivilege members. All guests traveling JetKonnect in Premiere, are entitled for Lounge access (Self only).

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