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Alitalia

Alitalia

Alitalia Società Aerea Italiana (alitalia.com) is a completely private company in Italy and among the leading players in Europe. The company operates one of the most efficient and youngest fleet consisting of 118 aircraft, including 22 long-haul, 76 medium-haul and 20 regional. Alitalia's hub is the Leonardo Da Vinci airport in Rome Fiumicino.

In 2014, Alitalia carried 22.7 million passengers worldwide. Alitalia's winter 2014 / 2015 schedule provides service to 83 destinations, including 26 in Italy and 57 in the rest of the world, covering 123 routes and 3,650 weekly flights.


Offer details

Effective Apr 1, 2016, JetPrivilege members flying on Alitalia flights will earn JPMiles based on their class of travel as per the accrual table mentioned below :

Cabin Class Of Service % of Base JPMiles earned % Class of Service Bonus JPMiles Total JPMiles earned (%)
Business Class Class Of ServiceJ, C, D, I, E % of Base JPMiles earned100% % Class of Service Bonus JPMiles50% Total JPMiles earned (%)150%
Premium Economy Class Of ServiceP, A % of Base JPMiles earned100% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)100%
Economy Class Class Of ServiceY, B, M, H, K, V, T % of Base JPMiles earned100% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)100%
Discounted Economy Class Class Of ServiceN, S, Q, X % of Base JPMiles earned50% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)50%
Class Of ServiceO, L, W, R % of Base JPMiles earned25% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)25%

Tier points accrual structure

JetPrivilege members will earn tier points on the AZ code of Alitalia marketed and operated flights

Cabin Class Tier Point
First Tier Point1
Business Class Tier Point1
Economy Tier Point1

Tier Miles accrual structure

JetPrivilege members will earn Tier Miles based on their class of travel on the AZ code of Alitalia marketed and operated flights.

Cabin Class % of Base JPMiles earned % Class of Service Bonus JPMiles Total JPMiles earned (%)
Business Class ClassJ, C, D, I, E % of Base JPMiles earned100% % Class of Service Bonus JPMiles25% Total JPMiles earned (%)125%
Economy Plus ClassP, A % of Base JPMiles earned100% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)100%
Economy Class ClassY, B, M, H, K, V, T % of Base JPMiles earned100% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)100%
Discounted Economy Class (International) ClassN, S, Q, W, X, L, G % of Base JPMiles earned50% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)50%
Discounted Economy Class (Within India) ClassN, S, Q, X, R % of Base JPMiles earned50% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)50%

Additional benefits to JetPrivilege members on qualifying Alitalia flights

Effective June 1, 2015, JetPrivilege members will get additional benefits on qualifying Alitalia flights.

Benefits Applicable Blue Blue Plus Silver Gold Platinum
Dedicated Check - in ApplicableYes Blue N/A Blue Plus N/A Silver N/A Gold Yes Platinum Yes
Excess Baggage Allowance - Weight Concept ApplicableYes Blue N/A Blue Plus N/A Silver 10 kgs Gold 15 kgs Platinum 20 kgs
Excess Baggage Allowance - Piece Concept^ ApplicableYes Blue N/A Blue Plus N/A Silver 1 piece Gold 1 piece Platinum 1 piece
Priority Boarding ApplicableYes Blue N/A Blue Plus N/A Silver N/A Gold Yes Platinum Yes
Priority Bag Tag ApplicableNo Blue N/A Blue Plus N/A Silver N/A Gold N/A platinum N/A
Lounge Access (Self only)* ApplicableYes Blue N/A Blue Plus N/A Silver N/A Gold Yes Platinum Yes
Activity counted towards Tier Status (Tier Points / Tier Miles) ApplicableYes Blue Yes Blue PlusYes Silver Yes Gold Yes Platinum Yes
Tier Bonus JPMiles ApplicableYes Blue N/A Blue PlusN/A Silver 15% Gold 25% Platinum 50%
Tele Check-in ApplicableNo Blue N/A Blue Plus N/A Silver N/A Gold N/A Platinum N/A
Guaranteed Reservations ApplicableNo Blue N/A Blue Plus N/A Silver N/A Gold N/A Platinum N/A
Redemption of JPMiles ApplicableNo Blue N/A Blue Plus N/A Silver N/A Gold N/A Platinum N/A
Business Class Upgrade Vouchers / Upgrade against JPMiles ApplicableNo Blue N/A Blue Plus N/A Silver N/A Gold N/A Platinum N/A

Note:

^Weight of 1 piece depends on the carrier cabin rule policy.

*Eligible lounges:

  • Rome: Fiumicino: Borromini Lounge, Le Navi Lounge and Dolce Vita Lounge
  • Catania: Bellini Lounge
  • Napoli: Vanvitelli Lounge
  • Milano Linate: Manzoni Lounge and Welcome Lounge
  • Venezia: Tintoretto Lounge
  • New York (JFK): Michelangelo Lounges

All the above benefits are for self only and not for accompanying guests with the members.


Additional information

  • JetPrivilege members can earn and redeem JPMiles only on qualifying Alitalia flights.

  • Qualifying Alitalia flights eligible for earn of JPMiles, are those flights, which are marketed and operated by Alitalia.

  • Only those flights which are marketed and operated by Alitalia will be eligible for redemption of JPMiles.

  • JetPrivilege members will earn JPMiles based on their class of travel as stated in the table above.

  • Earning JPMiles is restricted only to the above mentioned classes. Travel under any other class will not be eligible for mileage earning unless specifically mentioned

  • For redemption of JPMiles, JetPrivilege members have to contact the JetPrivilege service centre. Members will need to send their requests at least 14 working days prior to their intended date of travel.

  • To claim retro credit of JPMiles for your travel on Alitalia, please provide your original boarding card and ticket jacket to the JetPrivilege service centre. Retro claims must be made within six months of travel on Alitalia.

  • Guests will be responsible for arranging all travel-related documents such as passport, VISA, etc., when redeeming JPMiles for an award ticket on our international airline partners

  • Guests will be responsible for paying all the taxes, surcharges and levies, as applicable, while redeeming on airline partners


Contact details

    India

  • 3989 3333 (for Bengaluru, Chennai, Delhi, Hyderabad, Kolkata & Mumbai)
  • Other Cities : Prefix local code of any of these 6 cities & dial 3989 3333
  • Fax : + 91 22 2920 4511
  • memberservices@jetprivilege.com

    United Kingdom

  • 0808-101-1199
  • + 44-20-8897-3464 (Tele Check-in)

    USA and Canada

  • 1-877-U-FLY-JET** (1 877 835 9538)

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