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Mobile Check-in

Now enjoy seamless check-in on the go with our all new Self Check-in service for Mobile. You can check-in using your mobile device on jetairways.com or Mobile App. To download Mobile App, click here


Mobile check-in Features:

  • Mobile check-in lets you select your preferred seat and avail e-Boarding Pass. The e-Boarding Pass will be sent to your email address

  • Mobile check-in is available for:

    • Guests holding a valid Jet Airways booking reference (PNR), purchased directly with us or through a travel agent

    • A maximum of 9 Guests per PNR and Group PNRs with a maximum of four segments

    • Guests holding a valid and confirmed eTicket only

    • Guests departing from an airport which is online with our check-in system. Please click here to view the list of cities and airports where Mobile check-in is available

    • Guests travelling with child and/or infant

    • Guests booked on codeshare and Interline flights

    • Guests fulfilling the check-in time window criteria (Please refer the below check-in window table)


Check-in window criteria

ClassCategoryCheck-in within IndiaInternational Check-in
ClassFirst Class CategoryAll Check-in within IndiaN/A International Chcek-in48 to 2 hour prior departure
ClassPremière CategoryAll Check-in within India48 to 1 hour prior departure International Chcek-in48 to 2 hour prior departure
Economy CategoryJetPrivilege Platinum / Gold Check-in within India48 to 1 hour prior departure International Check-in48 to 2 hour prior departure
CategoryAll other guests Check-in within India24 to 1 hour prior departure International Check-in24 to 2 hour prior departure

Reporting time at the airport

  • Flights within India: 45 minutes prior to departure.

  • International flights: 60 minutes prior to departure.

  • Guests travelling with check-in baggage, must present their bags along with a valid photo ID at the airport check-in counter well in advance of the boarding time.


Important notes for International travel

  • Guests carrying a printed e-Boarding pass would need to exchange the same for a boarding pass issued at the airport check-in desk. The boarding pass will be reissued only upon verification of the Guest’s travel documents

  • Guest holding a valid e-Boarding Pass must report to the boarding gate at least 60 minutes prior to flight departure for verification of their travel documents

  • The Check-in process at the airport counters will commence 3 hours prior to flight departure

  • For US and Canada, due to Secure Flight requirements, Guests will be permitted to Mobile check-in upto 48 hours prior to flight departure. However, Mobile boarding pass (es) will be generated only within 24 hours prior to flight departure. In case Guests have Mobile checked-in 48 hours prior to flight departure, we request them to revisit our mobile site or mobile app 24 hours prior to flight departure to generate their e-boarding pass(es)


Baggage drop facility for Mobile check-in

Guest travelling with check-in baggage can visit our bag drop counter for quick bag drop access. Please click here to see the list of airports that have the bag drop facility. For other stations guest can proceed to the check-in counter with their e-Boarding Pass.


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