To be amongst the most innovative and admired brands, renowned for service excellence.
Jet Airways will be renowned for reaching out to all our guests with a heart-warming spirit that is our unique Indian hospitality.
We will delight our guests with genuine care and personalised quality service, along with consistent, reliable and efficient operations.
We will innovate and deliver service excellence, setting standards for competition to emulate.
Jet Airways will be the most sought after place to work.
Jet Airways will achieve these objectives whilst simultaneously ensuring sustainable profitability for all stakeholders.