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Alitalia

Alitalia

Alitalia Società Aerea Italiana (alitalia.com) is a completely private company in Italy and among the leading players in Europe. The company operates one of the most efficient and youngest fleet consisting of 118 aircraft, including 22 long-haul, 76 medium-haul and 20 regional. Alitalia's hub is the Leonardo Da Vinci airport in Rome Fiumicino.

In 2014, Alitalia carried 22.7 million passengers worldwide. Alitalia's winter 2014 / 2015 schedule provides service to 83 destinations, including 26 in Italy and 57 in the rest of the world, covering 123 routes and 3,650 weekly flights.


Offer Details

Effective Apr 1, 2016, JetPrivilege members flying on Alitalia flights will earn JPMiles based on their class of travel as per the accrual table mentioned below :

Cabin Class Of Service % of Base JPMiles earned % Class of Service Bonus JPMiles Total JPMiles earned (%)
Business Class Class Of ServiceJ, C, D, I, E % of Base JPMiles earned100% % Class of Service Bonus JPMiles50% Total JPMiles earned (%)150%
Premium Economy Class Of ServiceP, A % of Base JPMiles earned100% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)100%
Economy Class Class Of ServiceY, B, M, H, K, V, T % of Base JPMiles earned100% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)100%
Discounted Economy Class Class Of ServiceN, S, Q, X % of Base JPMiles earned50% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)50%
Class Of ServiceO, L, W, R % of Base JPMiles earned25% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)25%

Tier Points Accrual Structure

JetPrivilege members will earn Tier Points on the AZ code of Alitalia marketed and operated flights.

Cabin Class Tier Point
First Tier Point1
Business Class Tier Point1
Economy Tier Point1

Tier Miles Accrual Structure

JetPrivilege members will earn Tier Miles based on their class of travel on the AZ code of Alitalia marketed and operated flights.

Cabin Class % of Base JPMiles earned % Class of Service Bonus JPMiles Total JPMiles earned (%)
Business Class ClassJ, C, D, I, E % of Base JPMiles earned100% % Class of Service Bonus JPMiles50% Total JPMiles earned (%)150%
Premium Economy ClassP, A % of Base JPMiles earned100% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)100%
Economy Class ClassY, B, M, H, K, V, T % of Base JPMiles earned100% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)100%
ClassN, S, Q, X % of Base JPMiles earned50% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)50%
Discounted Economy Class ClassO, L, W, R % of Base JPMiles earned25% % Class of Service Bonus JPMiles0% Total JPMiles earned (%)25%

Additional benefits to JetPrivilege members on qualifying Alitalia flights

Effective Oct 4, 2016, JetPrivilege members will get additional benefits on qualifying Alitalia flights as per the Benefits table mentioned below.

Benefits Blue Blue Plus Silver Gold Platinum
Dedicated Check-in Blue N/A Blue Plus N/A Silver Yes Gold Yes Platinum Yes
Excess Baggage Allowance
(Economy)
Blue N/A Blue Plus N/A Silver Weight concept: 10 kg
Piece concept: 1pc@23 kg
Gold Weight concept: 15 kg
Piece concept: 1pc@23 kg
Platinum Weight concept: 20 kg
Piece concept: 1pc@23 kg
Excess Baggage Allowance
(Première)
Blue N/A Blue Plus N/A Silver Weight concept: 10 kg
Piece concept: 1pc@32 kg
Gold Weight concept: 15 kg
Piece concept: 1pc@32 kg
Platinum Weight concept: 20 kg
Piece concept: 1pc@32 kg
Priority Bag Tagging Blue N/A Blue Plus N/A Silver N/A Gold Yes Platinum Yes
Tier Bonus JPMiles Blue N/A Blue Plus N/A Silver 25% Gold 50% Platinum 75%
*Lounge Access (self only) Blue N/A Blue Plus N/A Silver Applicable only at AUH Gold Yes Platinum Yes
Priority Boarding Blue N/A Blue Plus N/A Silver N/A Gold Yes Platinum Yes
Activity counted towards Tier Status Blue Yes Blue Plus Yes Silver Yes Gold Yes Platinum Yes

*Eligible lounges:

  • (FCO) Rome, Fiumicino:
    • Borromini Lounge
    • Le Navi Lounge
    • Dolce Vita Lounge
  • (CTA) Catania: Bellini Lounge
  • (NAP) Napoli: Vanvitelli Lounge
  • (LIN) Milano, Linate:
    • Manzoni Lounge
    • Welcome Lounge
  • (VCE) Venice, Marco Polo Airport: Tintoretto Lounge
  • (JFK) New York: Michelangelo Lounges
  • (AUH) Abu Dhabi: Al Reem Lounge (For JetPrivilege Silver members)

Terms and Conditions

  • JetPrivilege members can earn and redeem JPMiles only on qualifying Alitalia flights.
  • Qualifying Alitalia flights eligible for earning of JPMiles, are those flights, which are marketed and operated by Alitalia.
  • JetPrivilege members will earn JPMiles basis their class of travel as stated in the table above.
  • Earning of JPMiles is restricted only to the above mentioned classes. Travel under any other class will not be eligible for mileage earning unless specifically mentioned.
  • To claim retro credit of JPMiles for your travel on Alitalia, please provide your original boarding card and copy of your eticket to the JetPrivilege service centre. Retro claims must be made within six months of travel on Alitalia.
  • For redemption of JPMiles, JetPrivilege members have to contact the JetPrivilege service centre. Members will need to send their requests at least 14 working days prior to their intended date of travel.
  • Redemptions in First Class are not available on Alitalia flights.
  • Guests will be responsible for arranging all travel related documents such as passport, VISA, etc, when redeeming JPMiles for an award ticket on our international airline partners.
  • Guests will be responsible for paying all the taxes, surcharges and levies, as applicable, while redeeming on airline partners.

Contact Details

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