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MyFamily+

About JPPL

The family that flies together enjoys together.

Introduction

  • MyFamily+ account is a special treat offered by JetPrivilege to its JetPrivilege members who also are family members.
  • Member should belong to one family and should be separated through first degree of separation only.
  • Family members with individual JetPrivilege accounts can join their accounts into one single MyFamily+ account.
  • JPMiles belonging to individual member accounts can be pool in into the MyFamily+ account.
  • JPMiles can be redeemed for Award Tickets through the normal redemption process. *(Programme Terms & Conditions apply).
  • Not a JetPrivilege member yet? Enrol now.
JetPrivilege Enrollment

2. Join MyFamily+ Account

Take your family to new heights

MyFamily+ account can be started by JetPrivilege Members who also happen to be family members. JetPrivilege members can join MyFamily+ account as Head of Family or as Member of the Family.

Head of Family (HOF)

As a Head of Family:-

  • Start the MyFamily+ account by inviting minimum 1 to maximum 7 members of your immediate family who also should be JetPrivilege Members.
  • Invitation to join your MyFamily+ account can only be extended to immediate family members (first degree of separation).
  • You can activate your MyFamily+ account only post all the invited family members have accepted you invitation and successfully cleared verification process.
  • Post activation of the account you will have access to the JPMiles balance of all your Members of the Family.
  • As a Head of Family you are the only one authorized to pool in JPMiles from the accounts of all the Members of your family.
  • As a Head of Family you can redeem the pooled in JPMiles for Award Tickets on Jet Airways and its International Airline Partners. (Programme Terms and Conditions apply).

Process to start your MyFamily+ account

Head of Family


  • Join the MyFamily+ account by logging in to your JetPrivilege account and clicking on the MyFamily+ button on the dashboard.
  • Please read the programme details and terms and condition before you start your MyFamily+ account.
  • Add Members of the Family by clicking on the sign up button.
  • Members of the family will receive your invitation either on their registered email ID or their JetPrivilege account dashboard.
  • Activate your MyFamily+ account once all the Members of the Family have accepted the invitation and cleared the verification process call.

Member of the Family

  • Member of the Family can join the family by accepting the invitation received in his registered email ID or the notification received in his account dashboard.
  • Post accepting the invitation you will receive a call for the verification process.
  • By accepting the invitation and clearing the verification process you will authorize the Head of Family to have access to your account balance and to pool in your JPMiles into the MyFamily+ account anytime.
  • The pooled in JPMiles can only be redeemed by the Head of Family for award tickets for either the Member of the Family or anyone else. (Programme Terms and Conditions apply).

Delinking Member of family

  • Member of the Family can be delinked from the MyFamily+ account by either opting out themselves or by the Head of Family
  • They can click on the delete button and proceed the transaction.
  • Post activation charges apply.

Charts

Family Chart

Register for MyFamily+ Now

3. Activate JetPrivilege MyFamily+ Account

Take your family to new heights

MyFamily+ Account activation

  • MyFamily+ account can be activated only by the Head of the Family.
  • To activate the Head of Family needs to login to his account and click on the active button.
  • MyFamily+ account can be activated once all the members of the family have accepted the invitation from the Head of the Family and cleared the verification process successfully.
  • On activation the account of the Head of the Family is debited with 1000 JPMiles. This is a one-time charge only.
  • The MyFamily+ account can only be activated once the Head of the Family's account has been successfully debited.
  • If the Head of the Family does not have sufficient balance for account activation then he/she can opt for transfer/purchase JPMiles option**
** (Programme T&C apply)

Addition of family member post activation (HOF) - Charges applicable

  • The Head of the Family can initiate addition of family members post account activation.
  • The process to add Member to the MyFamily+ account post and pre activation, remains the same. Please refer to point 2.
  • Member of the Family has to accept the invitation received on his registered email ID or his JetPrivilege account dashboard and clear the verification process in order to join the MyFamily+ account.
  • By accepting the invitation from the Head of the Family and clearing the verification process, Member of the Family is authorizing the Head of Family to pool in JPMiles from the Member's JetPrivilege account.
  • 250 JPMiles will be charged to the Head of Family, for addition of each Member to his MyFamily+ account.
  • The charge for addition of members to the MyFamily+ account is only applicable to the Head of the family and not to the Member of the Family.
  • Charges are auto debited and cannot be waived/altered and is subject to change as per the programme terms and conditions.

Delink of family member post activation (HOF/MOF) - Charges applicable

  • Both Head of Family and Member of the Family can initiate delinking from the Family account.
  • The account of the initiator of the delinking process will be debited with the applicable charges.
  • The delinking process remains the same for pre and post activation. Please refer to Point no 2.
  • Post delinking the Head of Family has no access to the account balance of the Member of the Family who is delinked.
  • Post delinking the Head of Family will not be authorized to pool in JPMiles from the account of the Member of the Family who is delinked.
  • 250 JPMiles are debited from the initiators account post completion of the activity.
  • Charges are auto debited and cannot be waived/altered and is subject to change as per the programme terms and conditions.

4. Pool in JPMiles

Gather and Fly together

  • Pooling in of JPMiles refers to gathering/ collating of JPMiles from the individual JetPrivilege account of the Member of the Family into the MyFamily+ account.
  • Once the Member of the Family joins the MyFamily+ account he/she gives consent to the Head of Family to pool in his individual JPMiles into the MyFamily+ account at any given point of time.
  • Only the Head of Family has the authority to pool in JPMiles from the Member of the Family account into the MyFamily+ account.
  • JPMiles once pooled cannot be transferred back /disputed by the Member of the Family.

5. Redeem JPMiles

Fly Free Faster

Redemption for Award tickets

  • From the MyFamily+ account only the Head of Family is authorized to redeem tickets.
  • MyFamily+ account will be debited for redemption of award tickets.
  • JetPrivilege Award ticket process and term and condition apply.

6. Charges

MyFamily+ account activation (HOF)

  • Charges are applicable, debited from the Head of the Family's account on activating the MyFamily+ account.

The below mentioned charges are applicable only post MyFamily+ account activation. Please read point number 3.

Addition of members (HOF)

  • The activity can only be initiated by the Head of the Family and applicable charges are debited from the Head of the Family's account post completion of activity.

Addition of members (MOF)

  • No charges are applicable to member of the family on the above mentioned scenario.

Deletion of members (HOF)

  • If this activity is initiated by the Head of the Family, applicable charges are debited from the Head of the Family's account post completion of the activity.

Deletion of member (MOF)

  • If this activity is initiated by the Member of the Family, applicable charges are debited from the Member of the Family's account post completion of the activity.
  • Charges are applicable to HOF and MOF on the below mentioned scenarios.
Sr NoActivity Initiator Debit Account JPMiles debited Frequency
1 MyFamily+ account activation Head of the Family (HOF) Head of the Family (HOF) 1000 One time
On account activation
2 Addition of Family Member post MyFamily+ account activation Head of the Family (HOF) Head of the Family (HOF) 250 Per Family member on addition
3 De-Linking of Family Member post MyFamily+ account activation Head of the Family (HOF) Head of the Family (HOF) 250 Per Family member on delinking
4 De-Linking of Family Member post MyFamily+ account activation Member of the Family (MOF) Member of the Family (MOF) 250 One-time
On delinking

7. Deactivation of account

General

  • Only the Head of Family can deactivate the MyFamily+ account at anytime.
  • Upon deactivation all the Members of Family will be delinked from the account.
  • Post deactivation Head of the Family (HOF) the pool in JPMiles feature will cease to existing.
  • Charges applicable please refer to point 6.

Deceased

  • In case of death of the Head of Family the JetPrivilege service centre needs to informed of the same.
  • The MyFamily+ account will be deactivated and all the Members of Family will be delinked from the account.
  • In case of death of the Member of the Family please follow the same process as delink of family member.
  • In both the scenario no charges applicable.
  • JetPrivilege programme terms and conditions apply.

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