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Citizen's Charter

Citizens Charter


Jet Airways, along with being India's largest domestic airline in the private sector, takes you to some spectacular international destinations as well.

This Citizens' Charter provides vital information to help you, our valued guest, when we have the pleasure of flying you. It:

  • Sets out our commitment to quality

  • Describes our services

  • Guides you where to find more information about us

Our commitment to quality

Our commitment to provide the highest standards and quality of service is set out in our Corporate Mission Statement. Please click here to view our mission statement.In pursuance of this commitment, we are privileged to have won a number of awards in recognition of our standards of service.

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