Loading Icon

Vacancies

Vacancies

Medical: Full Time Medical Officer

Location: Mumbai / Delhi

The following qualifications are necessary

  • You should be an MBBS degree holder and registered with the Medical Council of India.

Job Profile

  • Conduct preflight breath analyser tests of all flying crew for all originating domestic / international flights.

  • Conduct post flight breath analyser tests of crew for all international flights thrice in a month.

  • Visit to overseas layover stations twice in a month for breath analyser test.

  • Preparation & Certification of DGCA mandated aircraft KITS.

  • Provide medical assistance to un-well staff / guest(s).

  • Clearance of MEDIF forms in respect of guests with history of recent illness or any medical needs during the flight.

  • Conduct pre-employment medical examinations on newly recruited staff.

Apply Online


Customer Service Assistant

Location: Mumbai, Delhi, Jaipur, Udaipur, Jodhpur, Amritsar, Lucknow, Dehradun, Varanasi, Srinagar, Chandigarh

Eligibility Criteria

  • Age - Below 25 years

  • Marital status - Unmarried

  • Education - Graduation from a recognized university

  • Should be willing to work in shifts

  • Well groomed

  • Fresher or 1 to 2 years of experience in similar industry

Job Profile

  • Provide efficient guest service and optimize revenue.

  • Perform various customer service functions at the airport (check-in / boarding gate and ramp).

  • Perform allocation assigned as per the roster.

  • Check status of all flights including catering uplift and adjust as required.

  • Handle special situations and conditions. eg. - Flight disruption / cancellation / overbooking.

  • Carry-out the upgrades according to the guidelines in respect of overbooking.

  • Personally deal with denied boarded and off-loaded guests, irate guests on exceptional basis.

  • Ensure safe / efficient operation of all activities at the Airport.

  • Ensure all ground handling activities are conducted as per Airline standards and policies.

Candidates interested to apply for Mumbai may send their detailed resume at agupta@jetairways.com.For other locations, please apply with a detailed resume at delhr@jetairways.com

Candidates must mention the position and location in the subject line while sending their resumes.


Security Assistant

Location:Mumbai, Delhi, Jaipur, Udaipur, Jodhpur, Amritsar, Lucknow, Dehradun, Varanasi, Srinagar, Chandigarh

Eligibility Criteria

  • Age - Below 25 years

  • Marital status - Unmarried

  • Education - Graduation from a recognized university

  • Should be willing to work in shifts

  • Well groomed with minimum height criteria of 160 cms for Males and 154 cm for Females

  • Fresher or 1 to 2 years of experience in similar industry

Job Profile

  • Access control and surveillance to the aircraft including parked aircraft.

  • Surveillance and profiling in allotted areas.

  • Surveillance, screening and control of registered baggage of Passenger, Baggage Make Up Area / Baggage Break Up Area.

  • Catering and Cargo security.

  • Screening / X ray point duties.

  • Travel document checks.

  • Special Security measures as and when trained for.

Candidates interested to apply for Mumbai may send their detailed resume at agupta@jetairways.com.For other locations, please apply with a detailed resume at delhr@jetairways.com

Candidates must mention the position and location in the subject line while sending their resumes.


Flight Analyst

Location: Mumbai

Job Profile

You will be responsible for critical flight management, key performance indicator (KPI) analysis and post flight reviews, recommendations and forecast generated by Airmax on regular basis. You will look after inventory allocation / discount class allocation based on guidelines, reduce spoilage & dilution on flights based as pre agreed targets and provide feedback or suggestion to Market Analyst for any pricing action or adding / reducing production in view of changed / anticipated demand.

Educational Qualification:Post Graduate (preferably in business, economics, statistics or related field)

You should possess good analytical skills and proven problem solving skills, have high standards of excellence and attention to detail.

Preference will be given to candidates who have experience with database querying tools, such as Excel, Access, Oracle Discoverer.

Apply Online


Pricing Analyst

Location: Mumbai

Job Profile

You will be responsible to review and evaluate pricing proposals based on financial analysis, competitive assessment / trend analysis, market dynamics and regulatory issues. Your role will encompass to identify competitor price changes, perform analysis to determine and develop Jet Airways reaction and implement decisions. Also assess impact of various pricing and promotional activities and prepare executive summary on various pricing initiatives.

Educational Qualification

  • The applicant should be a graduate with minimum 5 years of demonstrated work experience in pricing, sales support, inventory management, distribution or sales function.

  • Knowledge of Revenue accounting, interline proration/settlement/agreements and BSP process.

  • Strong analytical, communication and interpersonal skills is a perquisite for this role.

Apply Online


Reservations / Ticketing

Location: Mumbai

Job Profile

You will be responsible for Handling of Group Queries from direct walk-in guests (both domestic and International). Action group deposits, Issue Agent discounted tickets (AD) and Interline tickets (ID). Action direct walk-in Guests, JP members , Travel Partners relating to

  • Flight and Fare Enquiry.

  • Handling Ticketing and Refunds of tickets.

  • Agent query relating to reservation and ticketing.

Educational Qualification

  • Graduate

  • Knowledge of Fare calculations and reservations is required.

  • You should possess excellent communication and interpersonal skills, good analytical skills in interpreting data and situations.

  • Preference will be given to candidates who have experience in sales ticketing and/or reservations.

Apply Online


Product Associate - Digital Marketing

Location: Mumbai

Job Profile

You will be responsible to manage customer service (Response Management) on social media, monitor comments, complaints, suggestions and feedback on Jet Airways' social media channels and across the web. You will be required to assist in social media initiatives and campaigns, implement and manage Web 2.0 social Media products. Also to build strong relationships and develop partnership with affiliates/business partners.

Educational Qualification

  • The applicant should be a graduate with minimum 2 years ofexperience.

  • The candidate should possess excellent communication and interpersonal skills and should have an affinity towards Social Media and Customer Service.

  • The candidate should be well versed with Ms Office and this position requires the applicant to work in shifts.

Apply Online


Manager - Fare Distribution

Location: Mumbai

Job Profile

You will be responsible to manage the relationship with the fare distribution vendor appointed by the Company and ensure standard operating processes are followed and reviewed periodically. Your role will encompass to work very closely with pricing, revenue management, sales and e-commerce teams. You will also be responsible for periodical reporting to senior management on the status of SLAs, quality of fare filing, pending filings if any and progress on projects handled.

Educational Qualification

  • The applicant should be a graduate with minimum 6 years of demonstrated work experience in Fare distribution through ATPCO and other GDSs.

  • Knowledge of IATA fare construction and six sigma or equivalent will be an added advantage.

  • Must be well versed with MS office and should possess excellent presentation skills.

  • Strong analytical, communication and interpersonal skills are a perquisite for this role.

Apply Online


Synthetic Flight Instructor - B737

Location: Throughout the Network

Candidate should be Indian Nationals Type Rated to work as Synthetic Flight Instructors on the B737 Fleet with the following qualifications

  • Should have a current SFI rating on the B737 fleet.

  • Should have been a Line / Simulator trainer on any commercial air transport with AUW exceeding 5700 kgs.

  • Candidates should have an incident / accident free flying record.

  • Should not have tested alcohol positive during pre/post flight medical check in the previous 3 years.

    • Conducting cadet jet orientation and transition courses, recurrent and third party training as required by the company.

    • Delivering ground school lectures for cadets, transition courses, recurrent training and third party training.

    • Conducting office duties, projects, course development and other related tasks as required by the Company.

    • Conducting Fixed Base and Full Flight Simulator Training.

    • Completing accurate, detailed reports or assessments of pilots under training.

    • Updated CV

    • Copy of Licence

    • Copy of Passport (Colour)

  • Copy of Medical Certificate (Should have undergone a medical assessment by a doctor qualified in Aviation Medicine or suitability for simulator instructional duties that will address:

    • Physical ability

    • Visual and colour perception

    • Hearing

Job Profile

The employment will be on one year renewable contract. Position would be based in Mumbai. Salary will be commensurate as per industry standards. No objection certificate or release letter from previous employer is a must for candidates currently employed.

Interested candidates may apply with a detailed resume at hkalsi@jetairways.com


Line Captain - B737 NG Type Rated

Location: Throughout the Network

Job Profile

Candidates should be an Indian national and should possess current DGCA ATPL, FRTO, RTR (A) and Class I Medical. Candidates applying should be 25 yrs and above and should be 162.5 cms and above in height.

Candidates should have a minimum of 4000 total flying hours, which should include 3000 hours on Multi Engine Commercial jet, (with multi crew operations and aircraft weighing more than 20 tons) out of which 1000 hours should be on Type as PIC.

Candidates should have an incident / accident free flying record.

No Objection Certificate or Release letter from the previous employer is a must.

The suitable candidates will be offered regular employment on the rolls of the Company. Salary will be commensurate as per industry standards and further progression as per the company policy.

Interested candidates may apply with a detailed resume at pilotrecruitment@jetairways.com


Technical Instructor

Location: Mumbai

Job Profile

  • Conducting initial endorsement, recurrent, extended refresher and training of Pilots, Check Pilots and Flight Despatchers.

  • Develop training modules for conducting of various training courses.

  • To develop training programmes.

  • To conduct classes at Mumbai and various other locations.

  • To monitor the up keep of training records and aids.

Educational Qualification

  • Should be an Engineering Graduate in Mechanical / Aeronautical/Electronics.

  • Candidates with minimum one year of work experience will be preferred.

  • Experience in instructional system design will be an added advantage.

Interested candidates may apply with a detailed resume at hkalsi@jetairways.com


Supervisor Rostering

Location: Mumbai

Job Profile

  • Scheduling and Monitoring pilot rosters.

  • Live systems update and validate all required data on operating system.

  • Planning and administration of the entire cockpit crew for training and operations.

  • Monitor and track Aircraft and Cockpit Crew Movement.

  • Optimum utizilation of cockpit crew meeting all legalities.

  • Ensure stability of planned cockpit crew roster.

  • Maintain all data record as per requirement and as per Company policy.

  • Any other work as assigned by the Rostering Incharge.

Educational Qualification

  • Should be a Graduate

  • Should have minimum two years of experience in scheduling / rostering function with any reputed airline.

Candidates from Mumbai will be preferred.

Interested candidates may apply with a detailed resume at agupta@jetairways.com


Operations Assistant

Location: Mumbai

Job Profile

  • Candidate will be responsible for pre – flight briefing bulletins for each flight.

  • Collecting meteorological reports and updating systems.

  • Retrieving computerized flight plan and updating documents.

  • Monitoring and Updating Flights Movements.

  • Maintain Notam database and provide the necessary package for each flight and address the day to day issues pertaining flight ops system.

  • Updating of aircraft and dispatch documents.

  • Co-ordinating with ATC for obtaining the ADC / FIC numbers.

  • Live systems update and validate all required data on operating system.

Educational Qualification

  • Should be a Science Graduate (BSc) with Physics and Math at 10 + 2 level.

  • The candidate should have excellent communication (both written and oral), inter-personal and analytical skills.

  • The candidate should be proficient with MS office and be computer savy.

  • The candidate should be willing to work in shifts.

Interested candidates may apply with a detailed resume at agupta@jetairways.com


First Officer - ATR 72-500

Location: Across the network

Job Profile

Interested candidate should be an Indian national possessing current and valid DGCA CPL/ATPL, FRTO, RTR (A), Class I medical with a minimum of 500 hours on type as First Officer.

Candidates should have an incident / accident free flying record.

The suitable candidates will be offered regular employment on the rolls of the Company. Salary will be commensurate as per industry standards and further progression as per the company policy.

Interested candidates may apply with a detailed resume at pilotrecruitment@jetairways.com


Full time First Aid Instructor

Location: Across the network

Job Profile

  • The incumbent will be required to conduct initial and recurrent training for cabin crew, first-aid audits and AED training.

  • Maintain and provide training records.

  • Design and develop Training modules, manuals, learning aids.

  • Updating course contents.

  • The job will involve travel within India.

Educational Qualification

  • Should be an MBBS degree holder.

  • Excellent communication and presentation skills are essential.

  • Should be computer literate.

  • Post Graduation in Aviation medicine and familiarity with aviation industry will be an added advantage.

Interested candidates may apply with a detailed resume at cabincrewmainbox@jetairways.com


Line Captain - B737 NG Type Rated (JetLite)

Location: Across the network

Job Profile

Candidates should be an Indian national and should possess current DGCA ATPL, FRTO, RTR (A) and Class I Medical. Candidates applying should be 25 yrs and above and should be 162.5 cms and above in height.

Candidates should have a minimum of 4000 total flying hours, which should include 3000 hours on Multi Engine Commercial jet, (with multi crew operations and aircraft weighing more than 20 tons) out of which 1000 hours should be on Type as PIC.

Candidates should have an incident / accident free flying record.

No Objection Certificate or Release letter from the previous employer is a must.

The suitable candidates will be offered regular employment on the rolls of JetLite (India) Limited. Salary will be commensurate as per industry standards and further progression as per the company policy.

Interested candidates may apply with a detailed resume at opsadmin@jetlite.com


Supervisor Cabin Appearance

Location: Mumbai

Eligibility Criteria:

  • Should be a Graduate (Hotel Management)

  • Should have minimum two years of experience in Hotel Housekeeping Department or Cabin Appearance background with any reputed airline

  • Should have good knowledge of computers

  • Should be ready to work in shifts and work under pressure

  • Candidates from Mumbai will be preferred

Job Profile

  • To supervise Cabin cleaning tasks during transit and layover flights and ensure aircraft are cleaned and dressed as per set standard.

  • Ensure proper usage of all passenger amenities, linen items and cleaning supplies.

  • Have effective control, ensure proper coordination with Stores when stock reaches minimum level.

  • To ensure all activities related to the appearance of the cabin - assigning tasks to groomers, training groomers, equipment usage, vehicle movement and inspection and all documentation and records, are carried out efficiently.

  • To take any other specific Duty allocation from the Shift In Charge and follow guidelines given.

  • Report Cabin Defects for necessary rectification.

  • Report all discrepancies / incidents to the shift supervisor or shift in-charge.

Candidates interested to apply may send their detailed resume at agupta@jetairways.com


Manager Supply Chain and Warehousing

Location: Mumbai

Jet Airways is looking to recruit a dynamic high caliber supply chain professional with a 'can do' attitude and eager to take up this challenging, but yet rewarding position within the Supply chain of a prestigious airline.

Job Description

The Warehousing Manager is responsible for the operation of the technical warehouses across India with the main hub located in Mumbai; he/she is also responsible for the operations of the material receiving, inspection, storage, quarantine, release and dispatch.

  • Establish and maintain clear policies and procedures related to his area of responsibilities and the interface with other stake holders

  • Develop good working relationship with the various authority agencies including Customs, Police to facilitate the clearance of shipments

  • Promote and drive forward the company's Safety Management System (SMS) and ensure a health and safety culture is embedded within the group

  • Ensure optimum utilization of resources and monitor cost performance and implement cost control measures

  • Perform regular reviews to identify, control, segregate, and maintain all materials according to the manufacturer requirements, regulatory requirements and best industry practices

Candidate Profile

  • Graduate or BE (in any engineering discipline) or in Supply Chain Management.

  • Work experience: 10- 15 years in a supply chain organization / logistics role, of which at least 5 years of experience in Managerial capacity. Prior experience in the aviation industry will be preferred.

  • Training and Knowledge

    • Good knowledge of Supply Chain functions.

    • Good standard of English language.

    • Working knowledge of ERP systems preferably AMOS.

    • Computer skills, such as Microsoft Office, Word, Excel, Power Point.

    • Problem solving and decision making.

Operating Enviroment

  • Required to work in office and warehouse environment.

  • Be able to work under pressure and perform under strict deadlines while executing multiple tasks.

  • Be prepared to work extended hours when required.


Manager - Flight Dispatch

Location:Mumbai

Job Profile

  • To ensure safe, economic and on time operations of schedules in the region.

  • Liaise with authorities to ensure that adequate facilities are available for conducting safe and economic operations in the region.

  • Responsible for providing inputs to the IOCC during disruptions and implement IOCC decisions.

  • Liaise with Regulatory agencies for all clearance and ensure compliance.

  • Overall handling of Mumbai Flight Dispatch station.

  • Ensure the dissemination of information on incident and accident reports to all agencies.

  • Candidate shall prepare and issue the required documents for ARC and C of A and provide inputs for Flight Operations Budget / CPA.

  • Proactively initiate action with external service providers for documentation in respect of new services, aircraft and stations recommended for approval to superiors.

  • To keep abreast with latest developments through active liaison with external agencies and service providers.

  • Handle negotiations with service providers.

  • Suggest automation processes to simplify and improve the systems, procedures and work culture.

  • Liaise with Internal Departments and External Agencies.

Educational Qualification

  • Should be a Science Graduate (BSc) and must possess a valid and current Flight Dispatcher’s approval.

  • Should be familiar with DGCA/ IOSA audit processes.

  • The candidate should have excellent communication (both written and oral), inter-personal and analytical skills.

  • The candidate should be proficient with MS office.

  • The candidate should be willing to work in shifts.

  • Candidates having prior work experience in IOCC/ Flight Dispatch will be preferred.

Interested candidates may apply with a detailed resume at recruitmentcell@jetairways.com


Manager - Compliance and Documentation

Location: Mumbai

Job Profile

  • Manage day-to-day duties and activities deemed necessary by operational requirements and formulate suitable methodology to facilitate flow of technical information to all concerned.

  • To serve as a consultant to all Document Owners, if required, for production of documents.

  • To ensure that documents are produced to the highest quality standards considering human factors principles in coordination with Document Owner to provide user-friendly and effective documentations.

  • To maintain reliable standards for existing manuals and development of specifications for document structures for new documents.

  • To coordinate between the company departments to standardise all the manuals. This will be ensured by conducting quality checks of the documents produced and harmonized procedures/policies within the publications which may lead to audit lapses and OTP issues.

  • To provide technical support to the various departments in order to ensure the timely implementation of revisions, document structures and procedures.

  • Timely amendment of the manuals once revisions from the manufacturer or regulatory bodies are received, including liaison with the Job holders in order to identify priorities.

  • To prepare and maintain documentation control procedures manual and provide training of controlling documentations to the other departmental personnel.

  • To ensure that documentation comply and meets regulatory standards and IOSA SARPs.

  • To liaise with regulatory authorities.

  • To participate in internal and external audits.

  • To attend various meeting such SAG, SMC, FOEM, CPU, etc.

  • To improve the documentation process by implementation, integration and usage of latest software packages e.g. content management system.

Educational Qualification

  • Should be a Graduate with a Degree equivalent to an MBA.

  • Should be familiar with DGCA/ IOSA audit processes.

  • The candidate should have excellent communication (both written and oral), inter-personal and analytical skills.

  • The candidate should be proficient with MS office.

  • Candidates having prior work experience in Aviation Industry will be preferred

Interested candidates may apply with a detailed resume at tanuka.chakraborty@jetairways.com


United Kingdom

Location:London (Hammersmith)

All applicants must have the unrestricted right to work in the United Kingdom.

Job Description

Ticketing and Reservations Representatives sell Jet Airways service to prospective customers by answering incoming calls and assisting customers in reaching satisfactory solutions to their travel-related needs. To apply sales techniques while providing schedules, fare and flight information to our customers in a manner that meets the standards of high customer service as outlined in training and the call handling guidelines.

To work closely with the reservation manager in order to deliver a high level service of customer service. To be responsible for reservations & Ticketing, Handling of group queries for both domestic and International travel.

To work closely with the reservation manager in order to deliver a high level service of customer service. You will be responsible for reservations & Ticketing, Handling of group queries for both domestic and International travel.

Key Accountabilities

  • Resolve customer/agent requests, queries and enquiries.
  • Liaise between the agent and the airline
  • Assist in soliciting new sales leads and training thereof of existing and new clients
  • Assist the teams with sales visits and coverage of the market
  • Provide pricing and fare information, and timely responses to any such related queries.
  • Maintaining a database of all new and existing accounts, maintain all sales related records, prepare reports and perform any other related assignments and duties.
  • Update targets/versus performance on a monthly basis and disseminate performance channel wise it to all sales staff
  • Provide back up and assistance to the sales team both internally and externally.
  • Co-ordinate and work in tandem with the Sales managers, account managers & sales executives
  • Maintain/process allocation requests and maintain all the relevant data. Timely responses re: allocation status to be communicated both to the agent and the concerned department/s in India
  • Accompany Familiarisation trips with agency staff
  • Provide regular monthly updates to the contracted agents re: their performance- current year versus their targets and versus previous year
  • Maintain a professional image and be well groomed at all times
  • Co-ordinate with the other sales support team members as and when required
  • Assist sales support Manager/ Supervisor with pricing issues and co-ordinate any such matters with the pricing team in India
  • Daily update on the booked loads to be disseminated to all a per advice
  • Prepare and Assist in preparation of presentations
  • Any other duties that maybe assigned from time to time

Competencies

  • Qualifications and Education
    • Knowledge of reservations and ticketing
    • Must possess excellent English communication and interpersonal skills
    • Good analytical skills in interpreting data and situations
  • Experience & Key Attributes
    • Experience of working in Travel / Airline industry
    • Experience in dealing with 1 GDS experience essential – preferably Sabre
    • Excellent communication skills via both phone and emai
    • Ability to work well under pressure, handling several quotes and bookings at the same time
    • High standard of accuracy and attention to detail
    • Converting enquires into bookings
    • Offering excellent customer service, dealing with customer enquiries
    • Willingness to learn about company’s ethos in order to provide suitable result
    • Able to work as part of a small team with the willingness to actively support colleagues
  • In return for your skills and experience, we pay a very competitive salary. We offer the opportunity to progress in a friendly working environment along with many benefits.

    Interested candidates may apply with a detailed resume at londonhr@jetairways.com


Footer links

Back To Top