First class and Premiere guests are welcomed aboard with refreshing hot or cold towels as the season demands.
We provide pillows and blankets on all our flights on request to offer you utmost comfort.
Every Jet Airways flight has a wide choice of newspapers and magazines. Regional newspapers are also available on selected routes.
A first-aid kit is available with the cabin crew on all our flights.
As a separate precautionary measure, all toilets are fitted with smoke detectors. The Government of India prohibits smoking on all domestic flights.
While making a reservation, guests travelling with infants may request for seats with bassinets. Bassinet seats are available on our international flights operated by aircrafts Airbus 330 and Boeing 777-300ER.On our Boeing 777-300ER, bassinets are available in Economy. Please click here to read more about bassinets on board.
Our washrooms are equipped with a diaper changing table. Our cabin crew can assist you to the washrooms.
Your safety is of vital importance to us. Hence, we lay great emphasis on the maintenance of our aircraft. Our staff of 560 engineers and technicians, with 5 to 20 years of aviation experience, ensure that we conform to international safety standards so that your favouriote airline is also your safe airline.
We have developed in-house engineering and maintenance capability to carry out annual C checks of our aircraft. We are currently seeking clearance for 6C checks on Classic and up to Phase 80 checks on Next Generation aircraft.
We have installed the Aircraft Maintenance and Engineering System (AMOS) for better inventory control. Since our inception, we have had a tie up with Airlines Rotables Limited for supply and overhaul of spares and maintaining a consignment stock.
To further strengthen our engineering infrastructure, we have recently been allotted our own hangar in Delhi, which will be operational soon. We are also in the process of acquiring land to build our own hangar in Mumbai.
Experience has shown that excess cabin baggage is a safety hazard and can increase accidents in-flight. It can impede quick and safe evacuation in an emergency. Overloading the overhead bins can cause luggage to fall out, and increase the possibility of injury. The comfort of passengers is also compromised when the cabin is cluttered with unstowed cabin baggage. To ensure our passengers' safety and comfort, we urge all passengers to observe the Indian Government's regulations permitting ONE piece of cabin baggage per adult passenger.
As per the latest amendment to the Civil Aviation Requirement, Section 5, Series X, Part I issued by DGCA, guests onboard all flights are required to follow the prescribed guidelines for the use of mobile phones and Transmitting PED's (Personal Electronic Devices) on ‘Flight Mode’.
Prior to departure: Guests will be permitted to use their mobile phones while the aircraft doors are open, unless advised by the Captain. (i.e. during aircraft refueling, aircraft Radio Telephony communication; and pre-flight functions like entries in the FMS and GPS navigation system)
Guests will be required to switch off their Mobile phones and other portable electronic devices once the aircraft doors are closed. Flight Mode will not be permitted.
In-flight: Guests will be permitted to use Mobile phones and Transmitting PED’s on Flight / Airplane mode only after the seat belt sign has been switched off.
In case of any interference and for safety reasons, the Cabin Crew in charge may inform the guests to stop using their PEDs.
Prior to landing: Guests must switch off all electronic devices like Laptops, transmitting PED’s including mobile phones prior to landing.
After landing: After landing, guests will be permitted to use mobile phones once the aircraft clears the active runway. However this may not be applicable incase the landing takes place in low visibility conditions.
The Cabin Crew in charge will clearly mention low visibility conditions during the pre-landing announcement.
Our aircraft are equipped with life jackets and seat cushion as floatation device. The cabin crew demomstrate the proper use of these during the Safety Demo before the flight takes off. Our cabin crew is thoroughly trained to handle any situation and we request you to follow their instructions in case of any problems on board.
Your comfort comes right up with safety. Which is why we have designed our aircraft with your comfort in mind. Your Première seats are fitted with armrest tables, arranged in a two-by-two configuration so that every passenger has a window or aisle seat. The seat pitch is a luxurious 38 inches to give you enough legroom. Even in Economy Class, our seat pitch is a spacious 31 inches with a three-by-three configuration.
Rules for carrying liquids in a hand baggage at EU Airports:
The EU has adopted new security rules for carrying liquids in a hand baggage to ensure our guests safety on all flights.
Guidelines for carrying liquids and gels in your hand baggage:
You are required to present liquids and gels separately when passing through the security check.
Buying liquids and gels at an EU airport shop, after passing through the security check or onboard the aircraft that are packed and sealed together with a receipt, will be permitted. An unbroken seal is valid for 24 hours.
Buying liquids and gels at non-EU airports is not permitted. If you change planes at an EU airport your purchases will be confiscated by the airport security.
Your purchases can also be confiscated if you buy liquids and gels onboard an aircraft operated by an airline from a non-EU country.
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