What is our Best Price Promise?
The Jet Airways Best Price Promise is a symbol of assurance that you will always find our best fares exclusively on our website, mobile site and app.
How does it work?
If you find a Jet Airways fare for the total itinerary on any another website at a cheaper price than the Jet Airways Purchased Fare by more than GBP 5 for one way or GBP 10 for return international travel in Economy (where the first segment of the flight originates from London) OR GBP 25 for one way and GBP 50 for return international travel in Première or First Class (where the first segment of the flight originates from London) then Jet Airways will refund the difference between the Jet Airways Purchased Fare and the Third Party Fare.
For flights within India the difference should be more than GBP 2.5 for one way or GBP 5 for return flights in Economy OR GBP 12.5 for one way and GBP 25 for return travel in Première. Only guests holding a confirmed ticket booked on jetairways.com, Jet Airways mobile site & mobile app on or after Aug 1, 2016 can claim for a refund.
Price comparison is applicable if all the below mentioned parameters are exactly the same between both websites:
- Cabin Class
- Dates of travel
- Booking and cancellation conditions
- Fare type with the same conditions
- Number and type of guests
The third-party website displaying a lower fare must allow you to pay for the booking in the same currency.
Only the first valid claim submitted per booking, will be considered for the refund.
How do I make a claim?
In case you find a lower Jet Airways fare on any other third party website, you can claim for a refund by filling out our claim form online, the very same day. We will notify you on the status of the claim within 72 hours.
Best Price Promise is valid on jetairways.com, mobile site and mobile app on the United Kingdom country site for domestic flights (flights within India) and for International flights (where the first segment of the flight originates from London).
You will need to provide the third-party web address where you found the lower price and a screen shot of the final confirmation page of a booking prior to payment showing the total price inclusive of all taxes, fees and surcharges.
Now every time you book flights on the United Kingdom country site of jetairways.com, mobile site and mobile app for domestic flights (flights within India) and for International flights (where the first segment of the flight originates from London), you are assured the Best Price Promise.