Jet Airways understands that some of our guests have special needs. It is our constant effort to meet these needs to the best of our ability. This section will give you a glimpse into some of the special requirements that we cater to so that all of our guests can travel in comfort.
Infant and Child Care: Special attention is always given to our younger patrons of Jet Airways.
Expectant Mothers: Expectant mothers till 36 weeks of pregnancy can be permitted to fly on Jet Airways flights.
Unaccompanied Minors: Parents / guardians can be rest assured regarding our ability to look after your children whilst traveling with us.
Guests with Disabilities: We offer special facilities and assistance for guests with limited mobility.Medical Case: Visit this section for detailed information on medical care and emergencies.
Extra Seat: Book an extra seat for your safe carriage of fragile items.
Traveling with Pets: Visit this section for detailed information on policies and procedures for carriage of Pets on board.
The DGCA has laid down the acceptance and handling requirements for airlines, airport operators and ground handling agencies in the Civil Aviation Requirements, Section 3 – Air Transport, Series ‘M’, Part I, Issue III dated 28th February, 2014.
This new initiative is to:
Jet Airways has complied with the requirements of the above mentioned DGCA CAR. To view CAR details click here
In the case you have not been provided with reasonable facilities mentioned in this policy, you may directly intimate our officials mentioned below, who have been designated for redressal of passenger grievances.
Nodal Officer : Ms. Manasi Bhatia
Tel: +91 22 6121 2300
Email ID: firstname.lastname@example.org
Appellate Authority : Ms. Deepika Poojary
Email ID: email@example.com
© Jet Airways (India) Ltd.