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Excess Baggage

Excess Baggage

Now conveniently purchase excess baggage on our website, mobile app or through our call centre and save 10% compared to airport rates. Say goodbye to last minute hassles at the airport.

How this works

  • Simply visit our website, mobile site or mobile app to book your flight.

  • Purchase excess baggage online while booking your flight or even after booking using our 'Manage Booking' service.

  • Select the excess baggage weight / piece you plan to carry from the available options.

  • Pay using any of our various secure payment options.

  • Excess baggage is available online for flights within India and across our international network.

  • Excess baggage is also available through our call centre on IVR.


Terms and Conditions

  • Excess baggage cannot be purchased online within 6 hours of departure.

  • Excess baggage is not applicable for Multicity travel.

  • Excess Baggage purchase through our Manage Booking facility is not applicable for flights

    • to and from London and Toronto.
    • from Abu Dhabi and Bahrain.

  • Purchase of Excess Baggage online, is not permitted for tickets issued or reissued via our Contact Centre and for tickets issued using Cash on Delivery.

  • In case the booking is cancelled as per the fare terms, amount for excess baggage purchased online will be refunded in full.

  • Guest may cancel his/her booking including excess baggage on jetairways.com, our mobile site, mobile app or through our call centre on IVR up to 2 hours prior to departure for flights within India and up to 3 hours prior to departure for international flights.

  • In case of date or time change, the excess baggage purchased will be associated to the new flight.

  • Excess baggage purchased online is non-endorsable, non-transferable and not applicable for infant.

  • No part or full refund will be permitted at the check-in counter, for baggage weighing lower than the purchased excess baggage limit. i.e. amount for unutilised excess baggage weight cannot be refunded or used on subsequent flights.

  • Refund on excess baggage purchased will be applicable:

    • If the guest chooses to cancel the flight booking or

    • If Jet Airways cancels the flight.

  • The total baggage weight including free baggage allowance and the excess baggage purchased must not exceed 32 kgs per piece.

  • Purchase of excess baggage online is applicable for guests holding a valid e-ticket having ticket number commencing with 589 series.

  • Purchase of excess baggage online is not permitted for codeshare and interline flights.

  • In case of 'No Show', excess baggage purchased online will not be refunded.

  • Excess baggage purchased must be utilised by the guest for the flight booked and for checked-in baggage only.

  • Excess baggage facility cannot be used for transportation of any type of cargo.

  • Purchase of Excess Baggage online using our Manage Booking feature will be unavailable under the below mentioned scenarios:

    • For guests planning to purchase additional Excess Baggage beyond the weight/piece(s) that were already purchased at the time of booking their ticket.

    • For one or more of multiple guests booked on the same PNR, but who have not purchased excess baggage at the time of booking their ticket.

    • For guests holding return tickets and having purchased Excess Baggage for only one sector of the entire journey.


Excess baggage is the additional weight you intend to carry beyond the permitted Free Baggage Allowance.


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