December 18, 2012
MUMBAI: Jet Airways, India’s premier international airline, and its low fare brand JetKonnect, have undertaken steps to minimize guest inconvenience in the likelihood of flight disruptions and cancellations on account of fog this winter season.
In case of anticipated flight delays/cancellations, guests are requested to check the status of their respective flights before leaving for the airport by calling the Jet Airways and JetKonnect call centres on 3989 3333, as also the airlines' toll-free numbers 1800-22-55-22 and 1800-22-30-20 respectively.
Flight status/updates can be retrieved via the airlines' Jet Mobile facility wherein guests may send an SMS: Jet (Flight number) to 56388. This service is also advertised on NDTV 24X7, India’s leading news channel.
In the event of flight disruptions due to fog, the airline plans to deploy additional aircraft for relief/additional flights, where possible. In case of flight diversions, operations out of alternate airports have been planned, while certain existing scheduled services will be re-routed or combined to ensure smooth operations during the fog period.
Consequent to the above, certain Jet Airways and JetKonnect flights have been re-scheduled, effective December 15, 2012 to January 15, 2013.
In terms of flight operations, all Jet Airways and JetKonnect aircraft are equipped and maintained to national and international standards for all weather operations (AWO), and our flight crew are trained and qualified to operate under these conditions.
The following flight has been cancelled with immediate effect until January 15, 2013: 9W 2647/2648 (Delhi-Gorakhpur-Delhi)
The airline will also provide the electronic media with regular flight updates throughout the day to ensure that passengers are constantly updated on the latest flight situations.
Jet Airways and JetKonnect will provide facilities to travellers affected due denied boarding, delays or cancellations in flights, as specified in the CAR issued by the regulator (DGCA).
About Jet AirwaysJet Airways currently operates a fleet of 99 aircraft, which include 10 Boeing 777-300 ER aircraft, 11 Airbus A330-200 aircraft, 60 next generation Boeing 737-700/800/900 aircraft and 18 modern ATR 72-500 turboprop aircraft. With an average fleet age of 6.06 years, the airline has one of the youngest aircraft fleets in the world. Flights to 73 destinations span the length and breadth of India and beyond, including Abu Dhabi, Bahrain, Bangkok, Brussels, Colombo, Dammam, Dhaka, Doha, Dubai, Hong Kong, Jeddah, Kathmandu, Kuwait, London (Heathrow), Milan, Muscat, New York (Newark), Riyadh, Sharjah, Singapore and Toronto.
About JetKonnectThe new JetKonnect service is a dedicated product designed to meet the needs of the low fare segment. JetKonnect will also offer guests a Premiere service on nearly all domestic routes. With its mixed fleet of Boeings and ATR aircraft with over 500 daily flights connecting 52 destinations across India, JetKonnect provides more flexibility and choice to its guests. JetKonnect’s convenient schedules, reliable service and low fares promise to bring greater value and a seamless flying experience to our customers.
© Jet Airways (India) Ltd.