It is absolutely unimaginable on what the Pilots resorted to - inconveniencing several hundred passengers just to state a point. In the modern world, this definitely does not go down well.
I am sure JP members who have been associated with Jet for all these years would understand the present scenario and not become a part of some passengers who are openly blaming the Airlines for the cancellation of flights etc in the media coverage.
We respect the situation you are in and have utmost faith in your fairness in dealing with the situation.
Jet Airways is the Gold Standard for business in India - its no longer an airline that flies aircraft using pilots.
I was to take the Delhi mum flight 306 at eleven fourty and on seeing the news I did realize the situation. Upon calling the mobile number of Delhi airport 09818738725 I was very courteously told by a gentleman the the flight stands cancelled but I should arrive at the airport and the airline would arrange for alternates.
I have been travelling with Jet for the last nearly 14 years and I found it an excellent institution in terms of service. It is one of the rare institutions which proved to the world that India can do and demonstrated that world class Airlines can be run by Indians.
I am writing you to let you know, these incidents do not, cannot and will not deter seasoned and understanding travelers like us from continuing to be ardent lovers and supporters of the Jet Airways, the brand and the services we are used to. Not even a passing remark!
Your management has been struggling to improve the financial performance of Jet through a number of radical measures during the last few months.
Over the years I have experienced some of the best services by Jet. I have also faced hardships and regularly I have been communicating my difficulties to you or to the Jet Privilege.
How could they have then suddenly all reported sick and left all trusting passengers in the lurch.
I have been flying Jet Airways for the last 16 years since you started Services and I see this as a New Low in the Airlines’ otherwise reasonable Service History.
As a Jet Privilege Member, I Just want to express my gratitude for keeping the Jet Website fully updated with information regarding the ongoing dispute which has interrupted several flights.
I hope the uncalled for strike of the Pilots is resolved quickly. I fail to understand how the Pilots have resorted to such tactics.
This is just to inform you that yesterday I was supposed to fly to Mumbai early in the morning and early evening to Chennai and was supposed to return back from Chennai today evening.
© Jet Airways (India) Ltd.