When your child travels with us as an unaccompanied minor, we ensure they will be cared for all through the journey by our well trained staff.
A child between 5 to 12 years of age, travelling alone or with one or more guests who have not yet completed 18 years will be considered an unaccompanied minor for domestic and international travel.
Jet Airways will accept unaccompanied minors with an itinerary involving connecting flights on other airlines subject to the acceptance policies of all the other airlines on the itinerary. We ensure that an unaccompanied minor is never left unattended throughout the journey. Unaccompanied minors are seated near the galley to ensure they are looked after by our crew at all times.
At the destination, the unaccompanied minor is handed over only to the person stated in the Unaccompanied Minor Form. Proof of identity will be requested before handing over the child to the designated person.
Our Unaccompanied Minor service can be purchased at our ticketing counters and through our call centre on IVR.
Unaccompanied Minor (UMNR) - Travel within India
Detailed information of the UMNR must be provided at the time of reservation.
You will be required to submit a duly filled UMNR form to Jet Airways staff prior to departure at the point of origin. Click here to download the form or get one from our reservation and ticketing counters.
Our ground staff will place your child under the guardianship of our able Cabin Crew In-Charge onboard the flight.
On arrival the Cabin Crew In-Charge will hand over your child to the ground staff who will then accompany and assist them with baggage claim.
Our ground staff will reunite your child with the designated guardian at the arrival area.
Unaccompanied Minor (UMNR) - International Travel
In addition to the procedure mentioned above the following points will be applicable for International travel.
We will not accept an unaccompanied minor if the journey involves an overnight stay. However, in the event of a flight being diverted to another station, a female staff will accompany the child in the hotel room until departure of the flight.
If a UMNR has an onward connecting flight on Jet Airways or any other airline and an overnight stay is involved, a person must be nominated by the parents or guardians to collect the child on arrival at the point of transfer and remain with the child until he or she has been placed in the care of the ground staff handling the onward connecting flight. If, the parents or guardians are unable to nominate such a person, Jet Airways will be unable to accept the UMNR for travel.
If the onward connecting flight is on Jet Airways but departs from another airport in the same city, or another terminal, we will transfer the UMNR provided the connecting time is 4 hours or less.
If the onward connecting flight is on another airline, departing from the same terminal or another terminal which can be easily accessed without exiting the terminal building, we will transfer the UMNR to the connecting carrier provided the connecting time is 4 hours or less.
If the onward connecting flight is on another airline and departs from another airport in the same city or another terminal that cannot be accessed without exiting the terminal building, a person must be nominated by the parents or guardians to collect the UMNR at the transfer point and further hand over him or her to the onward airline.
Guests between 12 and 16 years of age will be considered as 'Young Guests'. They will be entitled to unaccompanied minor service provided the same has been requested by their parents or guardians.
Service Charge for Unaccompanied Minors and Young Guests (traveling as UMNR)
Please note the service charge levied for carrying Unaccompanied Minors and Young Guests (traveling as UMNR) on Jet Airways.
||Flights within India
||Short Haul Flights (India to SAARC / Gulf & vice versa)*
||Long Haul Flights (Rest of the World)
||*Flights within IndiaINR 4,000
||Short Haul Flights (India to SAARC/Gulf & vice versa
and Kolkata - Bangkok - Kolkata)*USD 60
|Long Haul Flights (Rest of the World)USD 100
*For flights within India, Unaccompanied Minor service charge is revised for sales effective Sep 19, 2016.
This charge is applicable per direction i.e. Origin to Destination. Stopover point will be considered as a destination. (Stopover: Departure from intermediate point is later than 24 hours after arrival at that point).
In case of multiple stopovers in a journey, the charge will re-apply from every intermediate stopover point to the next stopover point in the journey.
This is applicable on Jet Airways operated flights. For interline and codeshare travel, the Operating Carriers' rules will apply.
Service involving a dedicated staff member travelling on the flight with the child cannot be provided.
*SAARC includes Bangladesh, Bhutan, Maldives, Nepal, and Sri Lanka.
*Gulf region includes Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and United Arab Emirates.
Note:Tickets for unaccompanied minors cannot be purchased online (jetairways.com).
When two or more unaccompanied children from the same family are travelling together on the same flight, a single charge for up to two a children will be levied.
Children travelling with parents or guardians on the same flight but in different cabins (Example - Parents travelling in Première and children in Economy), shall be considered as 'Accompanied Minors' but will be treated as 'Unaccompanied Minors' on board the aircraft.
UMNR age criteria will apply to accompanied minors.
Adult fare will be applicable for accompanied minors.
The UMNR form is not required for such cases and UMNR handling charges do not apply.
All travel documents of the accompanied minor shall be handled by the parent or guardian.
Guests are requested to limit their visits between cabins during the journey.
Tickets for unaccompanied minors can be purchased at any of our Reservation and Ticketing offices. Such tickets cannot be purchased online (jetairways.com). When two or more unaccompanied children from the same family are travelling together on the same flight, a single charge for up to two children will be levied.