Travel Agent Association of India (TAAI – Western Region)
Right from the midnight of 08Sep 2008, there has been an uproar with our very esteemed carrier Jet Airways , which serves most of our passengers on Domestic as well as International routes. With the Jet Airways pilots' strike entering the 4th day now, we all as Travel Agents Association of India, Western Region, put forth our unstinted support and will be the strength and the pillar of this airline that has seen losses and has caused thousands of guests inconvenience, which the management and all the ground crew handled to perfection!
Each staff came forth from various departments, offering their courteous and professional assistance from the guests relations department to the the Jet Privilege team, the call centres, the airport ground staff with the Information technology teams, ecommerce team keeping an update constantly on its website and several others who as part of the team ensured that each passenger was informed of his alternate preferred flight , by Sms or through a call !The head of departments have been taking a slew of urgent matters to handle the same. They aimed at ending all woes of the guests by setting up a crisis management centre at most airports in India. Senior Jet Airways officials were present here as well.
We are confident that the Chairman and his team will soon tackle the present crisis, and shall continue in his endeavor to provide the best service to all his valued customers. Today we salute this First class airline, with its first class crew!
We as Travel Agents, will stand here always continuing to show support to this Airline to ensure that "The Joy of Flying" is back to where it belongs!
Through these troubled times of Our Airline, We all TAAI will be here at every corner, making Jet Airways rise in the skies flying high once again!
Our Sincere and Best Wishes ...Always!
Anoop Kanuga Faisal Siddiqui Sharmila Mehta
Chairman-TAAI(Western Reg) Hon.Secretary-TAAI(Western Reg) Hon.Treasurer-TAAI(Western Reg)
© Jet Airways (India) Ltd.