At Jet Airways, service on the ground is as important as service in the air. Whether it is the process of booking your ticket or checking in for your flight, Jet Airways ensures that your every need on the ground is met.

Check-in Options: We offer multiple check-in options. Visit this section for detailed information. 

Baggage Information: Find out our various baggage allowance applicable on our flights. 

Lost/Delayed Baggage Tracer: You can now monitor the recovery of your baggage using our Lost/Delayed Baggage Tracer.

Airport Lounges: If you are a JetPrivilege Platinum, Gold or Silver card member or a First Class, Première passenger, you can relax and enjoy complimentary snacks and beverages in our plush airport lounges.

24 Hour Helpdesk: At your service round-the-clock with our exclusive 24 hour helpdesk.

Coach Services: Airport Authority of India (A.A.I.) operates shuttle coaches for transit passengers from domestic to international airport and vice-versa at Mumbai and Delhi airports.

Complimentary Chauffeur Drive: A service specially for our PREMIERE passengers travelling between Mumbai/Delhi and London (Heathrow).

Hotel Booking Helpdesk: Get in touch with our 24 hour Hotel Booking Service Center for round-the-clock information on your hotel reservation, cancellations or refunds.