In-Flight Convenience
Towels
Jet Airways passengers on most of our sectors are welcomed aboard with refreshing cold towels. And if the season demands, we provide hot towels for all our passengers on board.Premiere passengers get pampered with hot towels after their meals.
Sleep Easy
We provide pillows and blankets on all our flights on request. All the blankets on flights are hygienically treated and packed to offer you utmost comfort.
Reading Material
Every Jet Airways flight has a wide choice of newspapers and magazines. We also offer regional newspapers on all flights along with a wide choice of Dailies, which are available on request. Première passengers may request the cabin crew to provide them with exclusive stationery.
First Aid
A first-aid kit is available with the cabin crew on all our flights.
Smoking
As a separate precautionary measure, all toilets are fitted with smoke detectors. The Government of India prohibits smoking on all domestic flights.
Bassinets
While making a reservation, passengers travelling with infants may request for seats with bassinets. Bassinet seats are available on our international flights operated by aircrafts Airbus 340, Airbus 330 and Boeing 777-300ER. On our Boeing 777-300ER, bassinets are available in Economy. Please click here to read more about bassinets on board.
In-flight Child care
Our washrooms are equipped with a diaper changing table. Our cabin crew can assist you to the washrooms.
Your safety
Your safety is of vital importance to us. Hence, we lay great emphasis on the maintenance of our aircraft. Our staff of 560 engineers and technicians, with 5 to 20 years of aviation experience, ensure that we conform to international safety standards so that your favouriote airline is also your safe airline.
We have developed in-house engineering and maintenance capability to carry out annual C checks of our aircraft. We are currently seeking clearance for 6C checks on Classic and up to Phase 80 checks on Next Generation aircraft.
We have installed the Aircraft Maintenance and Engineering System (AMOS) for better inventory control. Since our inception, we have had a tie up with Airlines Rotables Limited for supply and overhaul of spares and maintaining a consignment stock.
To further strengthen our engineering infrastructure, we have recently been allotted our own hangar in Delhi, which will be operational soon. We are also in the process of acquiring land to build our own hangar in Mumbai.
Safety inside the aircraft
| Cabin Baggage |
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Experience has shown that excess cabin baggage is a safety hazard and can increase accidents in-flight. It can impede quick and safe evacuation in an emergency. Overloading the overhead bins can cause luggage to fall out, and increase the possibility of injury. The comfort of passengers is also compromised when the cabin is cluttered with unstowed cabin baggage. To ensure our passengers' safety and comfort, we urge all passengers to observe the Indian Government's regulations permitting ONE piece of cabin baggage per adult passenger.
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| Using your Mobile Phone |
We realise that your mobile phone is an important business tool for you. However, it is important for you to know that when used in the aircraft - even when the aircraft is on the ground - a mobile phone can interfere with the instrumentation in the cockpit, and adversely affect the safety of the flight.
We are greatly concerned by the increased use of mobile phones in the aircraft, both in the air and on the ground. Even if you are not actively using your mobile phone, it is still making a low level transmission when the power is on, which impacts the sophisticated systems on board.
Government regulations require you to keep your mobile phone in the 'power off' mode while you are on the aircraft. You should switch it on only after you have disembarked from the aircraft.
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| Smoking |
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As a separate precautionary measure, all toilets are fitted with smoke detectors. The Government of India prohibits smoking on all domestic flights.
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| Safety in case of Hazardous Situations |
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Our aircraft are equipped with life jackets and seat cushion as floatation device. The cabin crew demomstrate the proper use of these during the Safety Demo before the flight takes off. Our cabin crew is thoroughly trained to handle any situation and we request you to follow their instructions in case of any problems on board.
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| Your comfort |
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Your comfort comes right up with safety. Which is why we have designed our aircraft with your comfort in mind. Your Première seats are fitted with armrest tables, arranged in a two-by-two configuration so that every passenger has a window or aisle seat. The seat pitch is a luxurious 38 inches to give you enough legroom. Even in Economy Class, our seat pitch is a spacious 31 inches with a three-by-three configuration.
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