At Jet Airways, service on the ground is as important as service in the air. Whether it is the process of booking your ticket or checking in for your flight, Jet Airways ensures that your every need on the ground is met.

Check- in Options: We offer multiple check-in options. Visit this section for detailed information. 

Baggage Information: Find out our various baggage allowance applicable on our flights. 

Airport Lounges: If you are a Jet Privilege Silver, Gold or Platinum card member or a Club Première passenger, you can relax and enjoy complimentary snacks and beverages in our plush airport lounges.

24 Hour Helpdesk: At your service round-the-clock with our exclusive 24 hour helpdesk.

Coach Services: Airport Authority of India (A.A.I.) operates shuttle coaches for transit passengers from domestic to international airport and vice-versa at Mumbai and Delhi airports.

Arrivals in Mumbai: On account of ongoing renovations at the Chhatrapati Shivaji Domestic Airport at Mumbai, all Jet Airways flights arrivals will temporarily be shifted to Terminal 1A from the present Terminal 1B.

Complimentary Chauffeur Drive: A service specially for our PREMIERE passengers travelling between Mumbai/Delhi and London (Heathrow).