Jet Airways carries unaccompanied minors on its sectors within India as well as in international sectors.
For our sectors within India: A child between the ages of 5 years through 12 years travelling alone or with one or more guests who have not yet completed 18 years is considered an Unaccompanied Minor (UM) for travel within India where the entire travel is on Jet Airways.
For our international sectors: A child between the ages of 6 years through 12 years travelling alone or travelling with one or more guests who have not yet completed 18 years is considered an Unaccompanied Minor (UM) for international travel where the entire travel is on Jet Airways.
Jet Airways will accept unaccompanied minors with an itinerary involving connecting flights on other airlines subject to the acceptance policies of all the other airlines participating in the journey.
When an unaccompanied minor is entrusted to us for travel, no effort is spared in providing special attention to him or her. This should give confidence to parents / guardians regarding our ability to look after their children whilst travelling with us.
The child is escorted to the aircraft and handed over to the Inflight Executive (IFE). On arrival at the destination the arrival staff will receive the UM from the IFE.
We ensure that an unaccompanied minor is never left alone at any point of time, as we are responsible for the child whilst with us. Unaccompanied Minors are seated near the galley so that crew can keep an eye on them.
At the destination, the Unaccompanied Minor is handed over only to the person stated in the UM form. If necessary, proof of identity may be requested.
Formalities / procedures for the UMNR travel - Travel within India:
You will have to fill up the UMNR form at the origin. This form is available at Jet Airways reservation and ticketing counter
The child is escorted by our ground staff and handed over to the In- Flight Executive
The cabin crew will take care of the child through the flight and ensure that the child is seated near the crew galley
On arrival at destination the crew hands over the child to the ground staff
The ground staff escort the child and will hand over the child only to the person whose name is mentioned in the UMNR form
Formalities / procedures for the UMNR travel - International Travel:
We will not accept an UNMR when there is an overnight stay involved. However, in the event of diversion of a flight to another station, a female staff will stay in the hotel until the departure of the flight.
If a UMNR has an onward connecting flight on Jet Airways or any other airline, and an overnight stay is involved, a person must be nominated by the parents / guardians to collect the child on arrival at the point of transfer and remain with the child until he / she has been handed over to the staff of the onward connecting flight. If, the parents / guardians are unable to nominate such a person, we cannot accept the UNMR for travel.
If the onward connecting flight is on Jet Airways but departs from another airport in the same city, or another terminal, we will transfer the UNMR provided the connecting time is 4 hours or less.
If the onward connecting flight is on another airline, departing from the same terminal or another terminal which can be easily accessed without exiting the terminal building, we will transfer the UMNR to the connecting carrier provided the connecting time is 4 hours or less.
If the onward connecting flight is on another airline and departs from another airport in the same city or another terminal that cannot be accessed without exiting the terminal building, a person must be nominated by the parents / guardians to collect the UNMR at the transfer point and further deliver him / her to the onward carrier.
© Jet Airways (India) Ltd.