You may now check in for your flight from 48 hours to 2 hours before the scheduled departure time. We have numerous check-in options for you to choose from.
Save time by checking in online or on your mobile phone. Or simply visit the airport and check-in using our new age Kiosk machines and avoid long queues at the check-in counter. Other check-in options are also easily available to you. Read more to avail of a check-in option most convenient to you.
Check-in counters for our flights will be closed at 45 minutes prior departure for domestic flights and 60 minutes for international flights.
For international travel:
Jet Airways brings Kiosk Check-in, a first in the Indian Aviation. Now, check-in the way the world does. With our new age Kiosks, print your Boarding Pass at the touch of a screen. Kiosk Check-in is available at Mumbai, Delhi, Chennai, Hyderabad and Chandigarh airports. So, next time when you are traveling - as a frequent flyer or a first time flyer - with only hand baggage and an eTicket, use Kiosk Check-in.
With a view to ease the process of check-in, Jet Airways has introduced "check-in while walk-in" (Roving Check-in agent) at Mumbai whereby a guest can be checked-in by the agent with the help of a hand held interface device and a hip printer.
The Roving Agent is like a check-in counter on the move. This will help guests as they can now bypass long queues. The mobile agent can quickly access and verify the travel reservation details of the guest, complete check-in functions and generate a boarding pass, either Première or Economy, and book them on their choice of seats.
"Check-in while walk in" will allow the agent to handle a single guest with eTicket or coupon ticket, a single guest with same day return flight with or without return boarding pass, two guests with the same or different surnames, reissue of boarding pass in case it is lost or not printed properly.
Guest with baggage has to be redirected to counter, however, boarding pass can be issued and the baggage can be added at the counter.
This facility is available for domestic flights at: Mumbai, Delhi, Chennai, Kolkata, Chandigarh, Goa and Pune.
If you have a confirmed ticket and will be traveling with only hand baggage, bid adieu to long queues at the airport. Jet Airways now brings Bangalore, Kolkata, Chennai, Delhi, Hyderabad, Indore and Mumbai airports closer to you.
Guests traveling with hand baggage and a confirmed ticket need not report at the airport hours before their flight departure. All you need to do is to drop in at our conveniently located city offices and check-in as early as 24 hours prior to your flight departure. City Check-in facility will not be available 2 hours before the departure. Our staff at the special City Check-in counters will hand over your boarding pass and hand baggage tags.
Please ensure you report at the airport at least 45 minutes (Domestic flights) and 60 minutes (International flights) prior to the scheduled departure time. Then, proceed to the security lounge at the airport and get ready to board your flight.
Guests traveling on Check fares or any discounted fare ticket where photo identification card is mandatory will not be allowed to avail the city check-in facility. However, all JetPrivilege members traveling on check fares or any other discounted fare types will be allowed to city check-in provided the JetPrivilege card and photo identification card are produced.
Guests can avail of our city check-in services while travelling on domestic routes, at three Delhi Airport Metro Express Line city terminals namely:
The Delhi Airport Metro Express Line is the express metro connection between Indira Gandhi International Airport - Terminal 3 and downtown Delhi, similar to the metro link between Hong Kong International Airport and the city. The City Check-in (CCI) as a value-added service is being introduced to the Airport Metro Express Line‘s (AMEL) at the three City Airport Terminals (CAT)- namely New Delhi Station and Shivaji Stadium Stations with check-in baggage and Dhaula Kuan Station without check-in baggage.
A special CCI identification label and baggage tag will also be attached to the guests boarding pass(es) and check-in bags respectively. Guests can check-in from 6 hours and not later than 2 hours and 30 minutes prior to the flight scheduled departure.
Guests using this facility, however, must report at the Jet Airways Terminal 3 Domestic departure Gates 30 minutes prior to departure. Baggage will accordingly reach the Indira Gandhi Terminal 3 baggage conveyor belt area. All baggage rules as followed presently at the Indira Gandhi International Airport will continue at the check-in facilities at the Metro stations.
Traveling somewhere and getting back the same day? Get checked-in just once and save yourself the trouble of going through the check-in process twice.
You can get your boarding pass for the return flight at the first point of check-in. For example, if you fly Mumbai-Delhi-Mumbai the same day, you can get your boarding pass for your return flight at Mumbai.
You can also have your return or onward boarding pass issued if you are returning the next day or travelling onward the next day within 24 hours of departure. (This is subject to the guest having no baggage for the return or onward sector.) This service is available only when both the origin and return stations are computerised.
Please note that return check-in for international sectors is not permitted. Onward through check-in will be done from domestic to international and international to domestic for connecting flights.
Guests can also get their return or onward boarding passes issued for travel held on another airline but returning on Jet Airways. This is subject to the guest having no baggage for the return or onward sector and this facility is only available when both the origin and return stations are computerised.
Guests who have Boarding Passes for onward or same day return flights issued from Airports will not be able to change their routing for that journey through contact centre.
Guests who have been through checked in by our partner airlines and given through boarding passes with baggage tagged to the final domestic destination, must complete their immigration and custom formalities at the port of entry. Post immigration, guests are requested to collect their checked-in baggage and proceed to the Jet Airways check-in counter for screening the same.
Incase of Inter-terminal transfers, guests must hand over their baggage to Jet Airways staff at the International terminal itself and then proceed onward for transfer to the domestic Terminal. The international airline boarding passes need not be exchanged for new boarding passes. Guests will then proceed to board the Inter-terminal coach for transfer to the domestic terminal.
Check-in usually starts 180 minutes before departure. Guests are requested to report at least three hours in advance before the scheduled departure for international flights to avoid inconvenience. Check in counters will be closed 60 minutes prior to the departure of the flight.
We offer Early Check-in for our guests flying from Singapore.
The Check-in timings are:
Check-in counters will be closed 60 minutes before departure for Economy and Première class.
Check-in at London - Heathrow, Terminal-4: Effective October 14, 2009, our check-in counters at London Heathrow airport will be located in Zone C at Terminal 4.
Check-in counters will be closed 60 minutes prior to departure.
Tele Check-in for our London guestsOur First Class / Première guests and JetPrivilege Platinum and Gold members can avail of the tele check-in facility 24 hours prior to standard time of departure. Our guests can tele check-in any time between 0930 to 1730 hours daily. This facility is available for all our flights departing from London (Heathrow) to India. All guests who have tele checked-in must report to the Airport check-in counters to check in their luggage at Première check-in counters, and collect their boarding passes atleast 60 minutes prior to the standard time of departure. Should the guest report 60 minutes prior to Standard Time of Departure the guest may be offloaded.
The Tele Check in Number:
Jet Airways guests please enter from Gate A for departures.
In view of traffic conditions and congestion at security, Guests are advised to arrive at the airport no later than 60 minutes before departure.
To ensure a smooth departure, please ensure you have filled up an Immigration Departure form & placed new handcarry tag/s on any handcarry.
Transferring from Domestic to International
Upon arriving at the Domestic terminal, Guests are requested to approach the MIAL Transfer Counter, to obtain a token for the complimentary shuttle service to the International Terminal.
Please be reminded to pick up your baggage, if it has not been tagged through to your international flight. At the International terminal, Through-Checkin Guests can proceed straight for Immigration formalities. If you have not been Through-Checked in or have not received an Immigration Departure from and new handcarry tag/s, please proceed to the Checkin counter. If you have been Through-Checked onto one of our airline partners, you may be required to identify your baggage for security screening. Please inquire with the respective airline at their checkin location
Transferring from International to Domestic
All Guests arriving into India must pickup and clear their baggage at the first port of entry. Immediately after the Customs screening point, please turn left and enter the Domestic Transfer area Please re-screen any checked in baggage at the Jet Airways x-ray machine.
If you have been through checked-in and have your domestic boarding pass, please deposit your checked baggage at our Transfer counters. If you have not obtained your domestic boarding pass, you can check in on your Jet Airways flights at our Transfer counters. We will transfer your checked baggage onto your connecting Jet Airways flight
A complimentary inter-terminal shuttle is provided by MIAL, to bring Guests to the Domestic Terminal (1A)
Jet Airways guests can now travel to Macau & other Pearl River Delta Ports in China as shown in the table below and back with even more convenience ! Fly Jet Airways from Mumbai & Delhi and guests can have their baggage checked- in right upto Macau & other PRD ports and back!
Guests who purchase or have already purchased a Turbojet / Cotaijet Ferry ticket for travel from Macau to Hong Kong Airport Ferry Terminal, and are holding a confirmed onward connecting ticket on Jet Airways to Mumbai and Delhi, can get their luggage tagged all through their journey.
All a Guest needs to do is to go to the Turbojet / Cotaijet check-in counter located at departure level at the Macau (MFM / YFT) Ferry Terminal or Nansha (NSZ) Ferry Terminal, and present their Turbojet / Cotaijet and Jet Airways confirmed onward tickets to Mumbai / Delhi. They will then get their Turbojet / Cotaijet Ferry Boarding Pass from the point of entry to Hong Kong and their bags will be through checked - in / tagged up to Mumbai or Delhi.
On reaching Hong Kong Airport Ferry Terminal, the Guests will have to proceed to the Jet Airways check-in counter - Skypier. There is no need to reclaim the baggage here. Just present the Through Baggage Tag and our check-in agent will feed in the tag numbers, while checking-in for the Jet Airways flight.
After collecting the boarding pass, the Guest needs to clear security & take the inter-terminal train to the departure gates. The Airport Ferry Skypier Terminal & Airport terminals are inter-connected and it is a sterile area. The Guests then needs to simply proceed to their respective boarding gates.
The ferry from Macau must depart at least 2 hours & 45 minutes before the Standard Time of Departure of the Jet Airways flight connecting flight to Mumbai / Delhi from Hong Kong.
This through check-in facility only applies for Guests who avail the Turbojet / Cotaijet Ferry and are transiting through the Hong Kong International Airport Skypier Ferry Terminal. This is not applicable for Guests who avail ferry services to / from Macau (MFM / YFT) Ferry Terminal and Nansha (NSZ) Ferry Terminal to City Central Ferry Terminal in Hong Kong.
The Baggage weight must be within the stipulated free baggage weight allowance specified on the Jet Airways ticket. If weight is in excess of this, then the baggage will not be accepted and the bags will not be through tagged.
Guests need to have a confirmed Jet Airways connecting flight ticket. They need to present the confirmed ticket at Macau Ferry Terminal Check-in counter and only then can their bags be through tagged. Bags can only be tagged up to one point in India. If the Guest is travelling Hong Kong – Mumbai – Chennai, the baggage cannot be tagged till Chennai.
At Mumbai / Delhi, Guests need to have their Turbojet / Cotaijet Ferry number for through tagging bags up to Macau. The Ferry Ticket is not mandatory.
Air-to-Sea Baggage Tag – from Mumbai / Delhi to Hong Kong and connecting on to Turbojet / Cotaijet Ferry to Macau from the Hong Kong International Airport Ferry Skypier Terminal
Guests need to inform the Jet Airways check-in staff in Delhi or Mumbai that they will be taking the Turbojet / Cotaijet ferry to Macau directly from Hong Kong Airport Ferry Terminal. Guests will need to have the Turbojet / Cotaijet Ferry Number handy (for example - 8S-25, 8S being the two letter code for Turbojet /Cotaijet) to be handed over to our check-in agent at Mumbai / Delhi.
The Guest will need to advise the Turbojet / Cotaijet ferry number that they would take from Hong Kong International Airport Skypier Ferry Terminal, and our check-in staff will through tag the bags up to Macau (MFM). The Guest now need not clear Hong Kong immigration nor reclaim their bags. All they need to do is check-in at the Turbojet / Cotaijet check-in counters located in Terminal 1, Transfer area E2 and present their through baggage tag numbers to the Turbojet / Cotaijet counter staff.
After check-in the Guest is required to take the inter-terminal train to the Airport Ferry Terminal. The train arrives every 3 minutes and the time taken to reach the Airport Ferry Terminal is 2 minutes. After arriving at the Airport Ferry Terminal, the Guest can take the Ferry to Macau and on arrival at Macau, clear immigrations & collect their baggage.
© Jet Airways (India) Ltd.